Support Escalation Engineer Jobs in Palo Alto, CA

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Deliver production-ready conversational AI agents, driving business growth across sectors. Own the AI lifecycle, collaborating with key decision-makers while pioneering agent frameworks and integratin...

Lead the charge in solving diverse technical challenges as part of our Managed Services team. Support multiple clients, respond to inquiries, and thrive in a dynamic environment where best practices d...

Partner with us to drive the development and deployment of innovative data solutions. Lead technical architecture efforts, collaborate with cross-functional teams, and ensure system scalability while...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Launch your career driving enterprise sales across the US. Own complex cycles, engage cross-functionally, and establish OX as a trusted partner. Your expertise will shape strategic relationships and d...

Explore diverse technical implementations by leading customer deployments and leveraging your engineering expertise to deliver innovative solutions that drive product success and enhance user experien...

Join a team that's driving innovation in healthcare sales. In this pivotal role, you'll expand client relationships, identify new prospects, and implement strategic sales initiatives shaping the futur...

Empower a dynamic team of Field Service Engineers by providing advanced technical support, solving complex problems, and driving continuous improvement within the organization, ensuring client satisfa...

Contribute to cutting-edge optical system development, driving integration and optimization. Collaborate closely with engineering teams to deliver innovative solutions while managing system specificat...

Drive the design and optimization of scalable, reliable infrastructure for AI-driven cybersecurity. Collaborate across teams to enhance performance and automate processes, ensuring efficient operation...

Grow your career by building strategic relationships with education leaders, utilizing solution-based sales techniques to drive adoption of innovative learning solutions in school districts across the...

Deliver innovative telecommunications solutions as a trusted partner, leveraging technical expertise to design customized strategies that drive client success and enhance business operations across di...

Empower the sales team by leading technical engagements, architecting solutions, and driving enterprise deals forward. Collaborate closely with Account Executives to deliver tailored demos, execute PO...

Engage as a critical member of a security operations team, guiding global incident response efforts, driving investigations, and collaborating on security initiatives to enhance protection across orga...

Engage in delivering secure, high-quality code and reusable solutions while mentoring junior engineers. Contribute to architectural design and improve code testing and delivery processes in a collabor...

Lead the charge in driving revenue growth through strategic enterprise account management. Execute value-based sales cycles, building relationships with C-suite executives to enhance supply chain resi...

Engineer robust cloud solutions through strategic development and cross-functional collaboration. Lead technical design, enhance system health, and drive implementation while ensuring quality, scalabi...

Lead the charge in delivering exceptional client value by cultivating relationships with C-Level executives, driving growth opportunities, and managing complex sales within a designated Large Enterpri...

Empower our Higher Education clients by leading Workday implementations, ensuring successful project delivery while managing resources and maintaining customer relationships throughout the deployment...

Elevate your career by leading a team in the underwriting support department. Oversee workflows, train staff, and improve processes to ensure exceptional service and compliance. Your expertise will dr...

Transform our backend platform by enhancing operational reliability and system design. Drive automation, lead incident responses, and shape engineering partnerships to optimize performance for million...

Join our team to lead an engineering group focused on building secure cloud solutions. You'll drive compliance, promote team development, and connect with cross-functional teams, ensuring our Governme...

Partner with us to enhance customer engagements by leveraging your technical expertise and relationship-building skills to secure sales and drive the adoption of our innovative solutions...

Lead the charge in delivering reliable, scalable collaboration services globally. As a Site Reliability Engineer, you’ll optimize backend infrastructure and ensure system performance for millions of u...