Support Escalation Engineer Jobs in New York, NY

Empower customer success as a trusted technical advisor, driving growth by aligning solutions with business outcomes and uncovering strategic opportunities to maximize impact across diverse environmen...

Drive technical strategies and solutions in cybersecurity to empower client success. Work closely with stakeholders to translate needs into impactful security solutions while fostering a collaborative...

Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...

Join a team that's at the forefront of data security, optimizing customer success through technical expertise and relationship building. Leverage your skills to enhance client engagement and drive max...

Unlock innovative solutions as a key mediator between clients and technical teams. Collaborate on projects, deliver expertise, and ensure client satisfaction, while driving successful implementations...

Innovate solutions for customers by integrating technical products and systems. Collaborate with technical teams to deliver effective system integrations, ensuring high customer satisfaction through p...

Join a team that's driving customer success through hands-on deployments, enabling enterprise clients to leverage observability solutions effectively. Use best practices to ensure quick time-to-value...

Lead the charge in driving sales growth by developing strategic account plans, fostering client relationships, and navigating complex consultative processes to exceed quotas and achieve impactful resu...

Lead the technical sales efforts by providing expertise, designing solutions, and engaging with customers to showcase product value. Collaborate with account executives to drive business growth with a...

Lead the creation of a transformative BI data warehouse, driving analytics and data integrity while collaborating cross-functionally to enhance decision-making processes across the organization...

Join a dynamic team to own and optimize cloud infrastructure, manage Kubernetes environments, and enhance CI/CD pipelines at scale, while driving innovation for AI solutions and tackling real-time dat...

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

Join a team dedicated to enhancing production reliability and customer trust by troubleshooting and resolving complex technical issues in a cutting-edge, AI-enabled banking platform for Tier-1 financi...

Join us as a Senior Engineer to empower transformation through GECX solutions. Leverage your expertise to design and implement cloud technologies while collaborating with clients and delivery teams in...

Transform customer experience by developing innovative GECX solutions. Collaborate with clients to implement cloud-based strategies while leveraging AI technology in a fast-paced project environment...

Lead transformative technology programs while driving cross-functional collaboration and ensuring timely, budget-compliant delivery. Cultivate strong client relationships and manage high-visibility pr...

Join a dynamic team to provide essential technical sales support, conduct customer discovery, and develop tailored solutions for small and medium-sized businesses. Drive impactful customer experiences...

Transform your career by providing technical sales support and consultation, leading customer discovery calls, and recommending solutions for small and medium-sized businesses. Collaborate with teams...

Strategize and provide technical sales support across diverse teams to understand client needs and deliver tailored solutions, enhancing customer experience and driving business growth for small and m...

Shape client relationships and drive revenue growth by expanding existing accounts. Collaborate with teams to ensure client needs are met while utilizing industry best practices for strong communicati...

Join us to design and implement advanced analytics solutions within ServiceNow, optimizing hardware asset management data and compliance monitoring to enhance decision-making for stakeholders. Drive v...

Pioneer automation solutions in IT and operations, turning repetitive tasks into efficient systems. Collaborate closely with teams to enhance workflows, streamline access management, and elevate overa...

Shape the future of building automation and electrical monitoring systems by providing technical support in design, integration, and collaboration with diverse engineering teams in a remote work setti...

Join a team that's committed to ensuring operational reliability and excellence for production systems in AWS environments. Collaborate with engineers and developers to maintain high-quality infrastru...

Join a dynamic team to lead cybersecurity initiatives, ensuring robust network security, compliance, and operational excellence. Drive cutting-edge infrastructure improvements while mentoring engineer...