Support Escalation Engineer Jobs in New York, NY

Pioneer innovative solutions by collaborating with defense clients to operationalize real-time intelligence. Design and deploy data pipelines and applications on Palantir Foundry, ensuring mission-cri...

Empower your career by tackling complex infrastructure challenges across diverse client environments. Leverage your technical expertise to resolve escalations, manage migrations, and enhance system re...

Elevate client operations by leading TMT solutions, driving impactful transformations through strategic planning, stakeholder engagement, and innovative technology integration to achieve measurable bu...

Lead and mentor a dynamic Security Operations team, overseeing incident response and SOC improvements while driving hands-on investigations and AI-assisted workflows to enhance security posture and op...

Transform security operations by leading a dynamic team, managing major incidents, and enhancing our SOC. Drive innovation through hands-on leadership and strategic oversight, ensuring robust incident...

Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...

Champion customer success by managing key accounts and driving retention strategies. Collaborate cross-functionally to enhance client satisfaction, ensure platform adoption, and achieve renewal goals...

Transform data solutions by architecting enterprise-grade pipelines, leading a high-performing team, and embedding best practices to create scalable, robust data environments for analysis and insights...

Lead a dynamic team to enhance customer engagement and satisfaction. Drive best practices in service delivery, manage escalations, and foster team growth while ensuring alignment with business objecti...

Shape the future of technology by leading large-scale infrastructure transformations. Leverage your expertise to advise C-level executives, drive modernization initiatives, and ensure delivery excelle...

Pioneer large-scale technology transformations by advising senior executives on infrastructure strategies, leading engineering programs, and delivering innovative solutions across hybrid and multi-clo...

Elevate client relationships by leading strategic executive engagements, transforming account priorities into impactful conversations that drive growth and strengthen partnerships. Collaborate with sa...

Elevate the technology function by leading engineering, delivery, and operations. Collaborate closely with leadership to shape technical strategy, ship code weekly, and ensure high standards in a dyna...

Elevate your career by managing a dynamic team, ensuring exceptional service delivery, and fostering employee development while driving customer satisfaction across diverse sectors...

Grow your career with a key role managing diverse cloud deployment infrastructures. Oversee AI agent platforms, ensuring security and reliability while enhancing scalability and compliance in fast-pac...

Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...

Unlock your potential by leading CCaaS transformation strategies that drive innovation and enhance customer solutions. Collaborate with stakeholders to deliver large-scale technology projects and stay...

Join a team that's dedicated to driving growth through strategic sales efforts. Collaborate with diverse teams to address client needs and deliver innovative enterprise solutions. Your expertise will...

Join a team that's driving growth in strategic DSP partnerships. Oversee account management, enhance relationships, and collaborate cross-functionally to optimize revenue and deliver exceptional partn...

Optimize enterprise sales strategies to drive revenue growth, build client relationships, and close high-value deals. Leverage industry expertise to develop account-level strategies and collaborate cr...

Transform the CCaaS landscape by leading strategic initiatives that enhance offerings, drive innovation, and align with business goals. Collaborate with stakeholders to deliver complex solutions and s...

Unlock potential by owning the full sales cycle with large enterprise accounts. Drive new business, expand customer relationships, and position solutions as key strategic partners in AI and cybersecur...

Unlock potential by leading global integrated campaigns that drive pipeline and revenue. As a player-coach, you'll manage a high-performing team while executing multi-channel strategies that align wit...

Drive day-to-day operations of Azure and Microsoft 365 services, ensuring optimal performance, incident management, and compliance with service levels while supporting service transitions and maintena...

Champion the future of Experience Management in Life Sciences by driving strategic growth, cultivating C-suite relationships, and leading complex negotiations to enhance patient outcomes and operation...