Support Escalation Engineer Jobs in New York, NY

Optimize full-stack development by crafting high-impact features, collaborating with cross-functional teams, and leveraging AI technologies to deliver cutting-edge solutions that enhance user experien...

Transform our application security landscape by independently managing vulnerabilities, integrating security into development pipelines, and enabling teams to deliver secure code with efficiency and c...

Support enterprise customers by delivering superior technical guidance and optimizing their Amazon Leo satellite service. Drive customer satisfaction as the primary technical contact, ensuring high op...

Join a team that's transforming A/V experiences by building scalable cloud-based encoding pipelines for diverse media assets, enhancing workflows, and supporting an evolving ecosystem with innovative...

Join a team that's dedicated to enhancing client engagement and navigating complex claims. Collaborate with clients, insurers, and adjustors to optimize claims resolution and reduce the total cost of...

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

Empower your future as you design automated, scalable network infrastructure solutions and collaborate across teams to enhance operational efficiency and reliability in a dynamic global environment. J...

Join a dynamic team as you lead complex cybersecurity projects, drive strategies, and build strong client relations to expand transformational work in a collaborative environment focused on innovation...

Strategize and implement robust security measures to protect healthcare applications. Drive innovation through research and collaboration while leading initiatives that enhance security practices and...

Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...

Drive technical pre-sales excellence by partnering with sales to enhance customer success. Lead technical discoveries, propose innovative solutions, and cultivate strong relationships, ensuring best p...

Join our dynamic team to deliver innovative AI solutions, integrating cutting-edge technology into clients' enterprises, ensuring seamless technical delivery and client satisfaction while enhancing ou...

Partner with us to innovate and implement logistics solutions that enhance client business models, utilizing strong analytical skills and collaborating with key stakeholders to drive strategic success...

Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...

Join a team that's transforming software solutions by capturing user needs, enhancing applications, and driving quality assurance through innovative automation within an agile environment. Your insigh...

Lead a high-performance Infrastructure team, enhancing cloud systems and deployment pipelines to drive strategic infrastructure projects in an AI-accelerated environment, ensuring reliability, scalabi...

Drive impactful customer outcomes by building reliable agents, integrations, and data pipelines directly within client environments. Leverage your engineering expertise to own technical deliverables a...

Optimize platform deployments and customer support by effectively managing the Istari platform across diverse environments. Collaborate cross-functionally to ensure seamless infrastructure operations...

Transform our technology infrastructure by enhancing automation, troubleshooting issues, and fostering collaboration. Bring your expertise to support a scalable infrastructure platform that manages di...

Support the development and maintenance of innovative web platforms while collaborating with teams to enhance coding practices. Contribute to an agile environment and foster your skills in a dynamic e...

Champion customer success by managing key accounts and driving retention strategies. Collaborate cross-functionally to enhance client satisfaction, ensure platform adoption, and achieve renewal goals...

Drive the design and development of advanced Amazon Connect solutions, ensuring integration with various CRMs while optimizing IVR flows and maintaining call quality across telephony systems, enhancin...

Unlock the potential of AI by bridging technology and business to drive transformation. Collaborate with teams to identify opportunities, design solutions, and ensure impactful implementation of AI in...

Champion customer trust through deep technical expertise in sales cycles, driving integration and ensuring a seamless experience while engaging with C-suite stakeholders on innovative security solutio...

Advance your career by mastering sales strategies and cultivating key client relationships. Drive revenue growth and market awareness through targeted solutions, collaboration with partners, and stayi...