Support Escalation Engineer Jobs in New York, NY

Engage with customers to drive adoption and value realization of solutions, managing relationships and risks while supporting highly regulated environments. Collaborate with technical stakeholders to...

Join a team that's dedicated to resolving complex escalations, driving member satisfaction through innovative problem-solving and collaboration. You'll tackle ambiguous challenges, ensuring swift reso...

Champion the development and implementation of energy conservation measures, providing technical expertise across commissioning processes in complex multi-building projects, while mentoring staff and...

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

Transform the onboarding experience for enterprise clients by leading complex implementations, managing multiple projects, and driving cross-functional collaboration to ensure customer success and sat...

Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

Join a dynamic team as a senior full stack developer, guiding technical decisions and delivering end-to-end solutions. Elevate development standards, mentor peers, and tackle complex challenges in an...

Transform customer experiences as a key technical support leader, resolving complex issues and driving product improvements through collaboration with engineering and support teams. Your expertise wil...

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

Explore exciting challenges in AI evaluation by developing frameworks and custom validators for cutting-edge machine learning applications. Collaborate to enhance the quality and reliability of AI age...

Drive resolution for complex porting escalations, mentoring specialists and enhancing processes. Engage with high-value customers and partners, ensuring clear communication and effective management of...

Transform the future of federal cloud services by leading operations and architecture in a FedRAMP compliant environment, ensuring peak performance and security for high-volume data streams while driv...

Lead enterprise-level architectural initiatives to enhance endpoint technologies, guiding modernization efforts and integrating emerging solutions across multiple divisions while ensuring security and...

Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

Transform customer success by driving adoption and value realization for advisory teams. Collaborate cross-functionally to enhance workflows and deliver measurable outcomes, ensuring clients achieve e...

Unlock potential by leading and scaling our MSSP partner business across North America, combining technical leadership with hands-on architecture engagements to drive strategic growth and adoption of...

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

Join a team that's transforming healthcare through scalable AWS cloud infrastructure. As a Senior DevOps Engineer, you'll design, automate, and optimize cloud environments, collaborating with cross-fu...

Lead the charge in driving technical vision and customer success by managing a high-performing team. Foster innovation and deliver measurable value while navigating the evolving landscape of AI and di...

Shape the future of technology solutions by leading a high-performing team that bridges complex systems and customer success. Drive innovation, foster collaboration, and deliver measurable value in a...

Join a team that's dedicated to ensuring product reliability through rigorous environmental testing. You'll perform critical assessments in a fast-paced environment, contributing to the success of ele...

Lead technical sales efforts by collaborating with teams to develop tailored solutions, manage customer relationships, and ensure successful project execution while leveraging expertise in fire alarm...