Support Escalation Engineer Jobs in New York, NY

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

Partner with us to enhance customer satisfaction and drive growth for SME clients through effective relationship management, technical guidance, and support, ensuring optimal deployment and upselling...

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

Elevate production efficiency as you troubleshoot technical issues, analyze trends, and support process improvements in a collaborative environment, ensuring optimal operations of complex lithography...

Transform the landscape of automation by owning sales cycles across major accounts. Partner with IT and operations leaders to modernize their workflows and drive AI-led efficiency, while influencing p...

Innovate your career as a Principal Sales Engineer, driving Zero Trust transformations for state and local government and educational entities while collaborating internally to achieve seamless custom...

Join a dynamic team to drive cybersecurity solutions, educate clients, and craft tailored strategies to safeguard operations. Collaborate with sales and utilize your expertise to address complex chall...

Shape cloud transformation initiatives by leading AWS business engagements across the West region. Partner with clients and stakeholders to navigate migrations and deliver exceptional results, while m...

Drive high-impact go-to-market enablement programs, fostering collaboration across Sales, Account Management, and Customer Success to boost performance and engagement, while creatively turning strateg...

Unlock potential by driving enterprise IT sales and forging lasting client relationships. Engage diverse industries, implement strategic plans, and leverage cutting-edge technology to meet complex cha...

Architect innovative identity solutions that enhance security, drive compliance, and streamline automation across complex integrations. Collaborate with diverse teams to innovate identity architecture...

Transform how businesses leverage AI by building innovative, agentic systems. Collaborate with cross-functional teams to design effective workflows and evaluation pipelines, ensuring alignment with re...

Join a dynamic team as you estimate and budget innovative fire and security solutions. Collaborate across departments, analyze project needs, and drive efficiency in cost management to deliver excepti...

Lead scaled adoption of a self-service streaming app, enhancing agency and brand engagement through strategic onboarding, best practices, and cross-functional collaboration for sustained success in li...

Engage as a technical leader in the field, managing AITAN deployments and customer demonstrations. Optimize system performance and provide real-time support to ensure operational excellence for milita...

Grow your career with a dynamic role that drives enterprise sales strategies and utilizes advanced sales methodologies. Propel technical solutions while navigating complex organizations to exceed sale...

Bring your expertise to a dynamic role focused on technical leadership and customer advocacy within our Security Service Edge portfolio. Collaborate with engineering and strategic customers to solve c...

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

Empower your career with a strategic role combining technical expertise and consultative selling, driving customer outcomes and influencing enterprise security strategies in a fast-paced environment...

Drive impactful change by building internal support tools, enhancing AI features, and managing technical escalations for complex customer issues, ultimately improving our Customer Success outcomes thr...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...

Champion the sales process by providing critical technical expertise, delivering tailored solutions, and engaging with customers through impactful presentations to ensure successful business closures...