Support Escalation Engineer Jobs in New York, NY

Champion customer success by leading technical integrations, ensuring data accuracy, and collaborating cross-functionally. Drive seamless onboarding, validate system capabilities, and support users to...

Transform customer engagement by leading technical solutions that enable partner success in a dynamic environment. Collaborate cross-functionally to design innovative solutions that drive results and...

Discover a dynamic role driving sales in the enterprise security market, spearheading new business initiatives with Fortune 500 clients while leveraging technical acumen to present tailored solutions...

Elevate your career by driving solutions for complex customer challenges. Collaborate with partners and internal teams to enhance Geotab's ecosystem through innovative technical demonstrations and str...

Take ownership of providing exceptional technical support to customers, resolving complex issues, and enhancing customer relationships through collaborative problem-solving and knowledge sharing for o...

Engage with clients to enhance operational efficiency via innovative IoT solutions. Collaborate across departments, educate on product capabilities, and drive successful deployments to transform essen...

Advance technical support excellence by owning escalation programs, driving issue resolution, coaching teams, and partnering with engineering for product improvements within a dynamic, inclusive envir...

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

Unlock potential by building an Engineering Enablement team that transforms velocity through AI-powered tooling and automation, impacting every engineer's workflow and driving organizational excellenc...

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Accelerate your impact by enhancing enablement programs for Sales, Success, and Partners. Collaborate cross-functionally to streamline training, resources, and workflows, ensuring teams are equipped t...

Empower customer experiences by leading the Customer Support function, directly impacting innovative projects in AI across multiple sectors. Collaborate with teams and clients to resolve queries and e...

Engineer robust cloud solutions while providing top-tier support for virtual environments. Drive system configurations, troubleshooting, and documentation to enhance infrastructure services. Collabora...

Build and ship impactful AI-powered solutions, collaborating across teams to enhance financial advisor workflows while owning the full development lifecycle from inception to deployment...

Transform executive technology support by delivering high-touch, proactive IT solutions to senior leadership. Own complex issues end-to-end, ensuring seamless operations and enhancing decision-making...

Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...

Join a dynamic team as you provide proactive, high-touch technical support for key accounts, ensuring success with large-scale Kubernetes deployment and fostering collaboration to enhance product perf...

Drive success by providing precise estimates and budget analysis for fire and security projects. Collaborate closely with engineers and contractors to ensure cost-effective solutions while maintaining...

Join a team that's driving revenue growth in Cloud Protection for Salesforce. Own your territory and lead the full sales cycle, building pipeline and closing deals with key enterprise decision-makers...

Optimize application performance and reliability as an Application Support Engineer. Ensure seamless operations of our cloud-hosted mortgage platform through effective troubleshooting, incident manage...

Engage with key stakeholders to drive strategic capture and proposal efforts. Oversee solution development and narrative crafting, ensuring compliance and alignment with Army program requirements whil...

Champion technical solutions for travel agencies by translating complex needs into successful, scalable strategies, while empowering teams through collaboration and driving pre-sales initiatives for o...

Empower clients by leading intricate network design and implementation projects. Utilize expert knowledge of Extreme Networks technologies to deliver tailored solutions that enhance operations while f...

Tackle the challenge of configuring and testing hardware and software in a simulated environment, ensuring seamless technology deployment for end-users through precise assembly, installation, and trou...