Support Escalation Engineer Jobs in New York, NY

Empower innovation by developing and scaling distributed systems, tackling performance and reliability challenges, and collaborating with a small team in an early-stage startup environment centered ar...

Serve as the technical bridge for customer success, ensuring seamless product integration while building strong relationships. Drive adoption and satisfaction through expert guidance from initial setu...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Drive your career forward by leveraging your sales expertise to consult with clients, develop strong relationships, and execute innovative strategies that meet their needs while significantly contribu...

Transform the customer experience as a Support Engineer. Provide expert technical guidance, troubleshoot issues, advocate for users, and collaborate with cross-functional teams to ensure successful on...

Join a team that champions business process automation through innovative no-code and low-code solutions. Leverage AI and lead cross-functional collaboration to enhance workflows, improve efficiency...

Join a team that's transforming data solutions by designing, implementing, and optimizing analytics and reporting platforms for clients. Leverage your expertise in software engineering and data archit...

Transform critical SAP support by providing expert troubleshooting and technical guidance for IS-U and Billing modules. Collaborate remotely with clients and teams to enhance customer experience in co...

Innovate technical strategies and solutions for global enterprises by guiding them in optimizing their IT infrastructure with expert advice, troubleshooting support, and tailored training to drive cus...

Champion enterprise software release excellence by architecting and leading scalable CI/CD practices. Collaborate across teams to enhance automation, security, and operational readiness in cloud-nativ...

Transform client workflows by integrating agentic AI solutions. Lead engagements from C-suite strategy to hands-on execution, enabling measurable adoption and business outcomes. Collaborate across div...

Champion impactful sales initiatives in the observability sector, leveraging your expertise to support enterprise clients in optimizing their data strategies and driving revenue growth through tailore...

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Pioneer community connections by launching a hyperlocal magazine, driving revenue through partnerships, and building a sustainable business model that reflects local inspiration and engagement...

Join a team that's focused on empowering local communities by launching and leading a hyperlocal publication. Drive revenue and build partnerships while creating a vibrant platform that reflects the e...

Grow your career with a unique opportunity to launch and lead a hyperlocal magazine, driving revenue while building strong community relationships. Combine sales, entrepreneurship, and ownership in a...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Launch your career driving enterprise sales across the US. Own complex cycles, engage cross-functionally, and establish OX as a trusted partner. Your expertise will shape strategic relationships and d...

Drive AI-powered solutions that enhance agent workflows, defining strategy, managing cross-functional teams, and ensuring compliance to improve call handling efficiency and outcomes in high-pressure e...

Join a team that's driving innovation in healthcare sales. In this pivotal role, you'll expand client relationships, identify new prospects, and implement strategic sales initiatives shaping the futur...

Inspire innovation in public sector solutions as you collaborate with teams to develop and deliver tailored Salesforce solutions that elevate customer success while driving transformation and addressi...

Join a team that's driving innovation in IT infrastructure. Utilize your expertise to configure and maintain multi-user server systems while ensuring optimal performance and security. Mentor junior pr...

Join a team that drives growth in PNT solutions for Aerospace & Defense. Lead sales efforts, develop key accounts, and exceed quotas while fostering relationships with technical authorities in the Gov...

Grow your career by building strategic relationships with education leaders, utilizing solution-based sales techniques to drive adoption of innovative learning solutions in school districts across the...

Engage as the technical strategist in dynamic sales cycles, driving solution design and technical execution. You will partner closely with AEs to enhance deal strategies, deliver impactful demos, and...