Support Escalation Engineer Jobs in Lakeland, FL

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Drive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solu...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Launch your career driving enterprise sales across the US. Own complex cycles, engage cross-functionally, and establish OX as a trusted partner. Your expertise will shape strategic relationships and d...

Drive AI-powered solutions that enhance agent workflows, defining strategy, managing cross-functional teams, and ensuring compliance to improve call handling efficiency and outcomes in high-pressure e...

Join a team that's driving innovation in healthcare sales. In this pivotal role, you'll expand client relationships, identify new prospects, and implement strategic sales initiatives shaping the futur...

Inspire innovation in public sector solutions as you collaborate with teams to develop and deliver tailored Salesforce solutions that elevate customer success while driving transformation and addressi...

Join a team that drives growth in PNT solutions for Aerospace & Defense. Lead sales efforts, develop key accounts, and exceed quotas while fostering relationships with technical authorities in the Gov...

Engage as a critical member of a security operations team, guiding global incident response efforts, driving investigations, and collaborating on security initiatives to enhance protection across orga...

Engage in delivering secure, high-quality code and reusable solutions while mentoring junior engineers. Contribute to architectural design and improve code testing and delivery processes in a collabor...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead implementations by translating client needs into actionable solutions. As the technical authority, ensure seamless communication between clients and development teams throughout the project lifec...

Drive client success by building strategic relationships with C-Level executives, ensuring value delivery and growth in a defined territory of Large Enterprise clients, all while navigating complex sa...

Lead transformative technology solutions by driving presales and delivery governance. Collaborate with engineering teams to achieve defined outcomes and enhance organizational change through strategic...

Join a dynamic team to design and optimize Splunk capabilities that enhance cybersecurity monitoring and incident response. Utilize your expertise in engineering, data integration, and analytics to su...

Engineer scalable solutions as a trusted advisor, blending networking expertise with sales acumen to drive new business and influence product direction for Commercial customers...

Advance your career by designing intelligent AI systems that drive automation and efficiency in legal operations. Collaborate with cross-functional teams to develop scalable solutions using modern AI...

Empower infrastructure teams by developing reliable tools and automating monitoring processes to enhance stability and performance. Collaborate with engineers to optimize cloud-native solutions and en...

Champion the technical growth of the Professional Services team, mentoring members while managing client engagement and escalations to enhance service delivery. Focus on training, best practices, and...

Unlock potential by serving as a technical partner for financial institutions, guiding integration architecture, troubleshooting issues, and ensuring successful SDK and API utilization throughout the...

Unlock customer success as you manage diverse portfolios, ensuring satisfaction and value through strategic engagement, deepening relationships, and maximizing platform utilization in cyber risk manag...

Drive innovative infrastructure solutions by collaborating with clients and teams to assess data center needs. Cultivate relationships with OEMs, lead training efforts, and identify growth opportuniti...

Join a team that's committed to delivering exceptional field support and preventative maintenance, enhancing customer satisfaction through effective communication and service excellence in dynamic env...

Accelerate progress at partner success by enabling solution design and integration. Engage with partners to enhance pipelines, drive technical validation, and foster long-term relationships that contr...

Shape the future of government services by driving business development in the State, Local, and Education market through relationship building, pipeline creation, and executing consultative sales eng...