Support Escalation Engineer Jobs in Chicago, IL

Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

Unlock potential by leading cross-product technical activation efforts, ensuring readiness for innovative technologies. Collaborate with teams to drive proof of concepts and establish scalable sales s...

Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...

Elevate your career by driving strategic sales in the TOLA region. Collaborate with cross-functional teams to build relationships, uncover opportunities, and deliver value through innovative SaaS solu...

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

Join us to drive innovative automated storage solutions, collaborating with sales teams and customers to design efficient proposals and ensure seamless project execution from concept to delivery...

Transform endpoint security management by ensuring compliance, investigating security events, and implementing corrective actions within the Department of Defense's Endpoint Security Solutions environ...

Empower the Activations team by analyzing data, building reports, and supporting documentation in ServiceNow. Collaborate with leadership to present insights and ensure service continuity while enhanc...

Join a team that's redefining digital transformation by leading architecture and cloud delivery standards. Collaborate with executives and cross-functional teams to drive innovative solutions and ment...

Lead the charge in enhancing customer success for a portfolio of enterprise accounts. Collaborate with clients to maximize software value, solve complex challenges, and drive continuous improvement in...

Engage with a dynamic team to represent technical positions in standards communities, author specifications, and build credibility through implementation. This role offers growth opportunities, aiming...

Contribute to innovative automated storage solutions by developing competitive proposals and collaborating with sales teams to ensure project feasibility and execution, enhancing customer satisfaction...

Join a team that's dedicated to empowering public sector organizations. As a Customer Success Manager, you'll partner with clients to enhance their operations using our innovative IoT platform and con...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

Empower utilities to enhance operations through innovative SaaS solutions. Drive sales growth by managing key accounts, building relationships, and executing targeted sales strategies in the utilities...

Join a team that's driving growth through strategic sales initiatives. You'll develop and implement effective sales strategies, cultivate client relationships, and lead the sales cycle to achieve targ...

Lead the charge in transforming warranty and RMA operations, enhancing customer satisfaction through strategic process improvements, analytics, and cross-functional collaboration to ensure effective i...

Accelerate progress at the forefront of cybersecurity by leading a dynamic team of Solutions Engineers. Drive partner engagement, foster relationships, and execute strategic initiatives to enhance per...

Join a team that's redefining infrastructure and cloud architecture, driving strategic direction and innovation. Collaborate across technology domains to ensure scalable, secure, and cost-effective so...

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

Develop and execute strategies to generate new business across the US East North Central territory, driving revenue growth and building relationships with key decision makers in enterprise SaaS and cy...

Empower your career by bridging technical solutions and customer needs in the drive-thru technology space. Collaborate with Sales and Product teams to design and deliver innovative solutions that enha...

Lead the technical execution of AI security solutions, driving customer adoption and success. Collaborate with sales teams, deliver training, and support deployments while engaging with key decision-m...