Support Escalation Engineer Jobs in Chicago, IL

Support and enhance IT operations by diagnosing and resolving technology issues, while collaborating with cross-functional teams to ensure seamless customer experiences both on-site and remotely...

Shape the future of healthcare integration solutions by supporting development, implementation, and maintenance of innovative vendor connections, leveraging expertise in Epic and HL7, while ensuring c...

Deliver innovative UKG Ready solutions by guiding full-cycle implementations, analyzing client needs, and ensuring high-quality user experiences through effective testing and documentation management...

Engage with enterprise customers to shape product priorities, bridge sales and engineering teams, and drive product success. Lead the communication loop, prioritize customer needs, and implement high...

Engage stakeholders by providing transformative consulting and technology solutions, positioning the firm as a vital partner to insurance carriers and MGAs, while navigating complex challenges and dri...

Manage and optimize database systems to enhance performance, security, and data integrity. Collaborate with diverse teams to deliver efficient database solutions, ensure compliance, and implement robu...

Unlock potential by leading diverse technical teams in crafting innovative EIT solutions for the DAF EITaaS initiative, ensuring strategic oversight and project success while collaborating across depa...

Advance customer success by owning $5M+ ARR accounts, ensuring renewals and growth through strategic relationships and data-driven insights. Collaborate cross-functionally to deliver measurable outcom...

Manage complex litigation support projects remotely, overseeing staff and coordinating case activities. Play a key role in ensuring effective communication with clients and attorneys while executing d...

Champion strategic partnerships with key financial institutions to enhance loyalty, revenue growth, and market share. Utilize consultative sales techniques and strong industry knowledge to build relat...

Pioneer strategic AI solutions in customer experience to enhance satisfaction and operational efficiency. Lead cross-functional teams, prioritize impactful use cases, and drive measurable results whil...

Join a team that's shaping data solutions by building and optimizing data pipelines and cloud environments. Collaborate across teams to deliver scalable analytics platforms and ensure quality and secu...

Lead and enhance NKF's network and security infrastructure by strategically designing secure solutions and overseeing administrative tasks across hybrid environments, ensuring reliable operations whil...

Elevate the sales engineering function by leading a team of SMEs to enhance operational excellence and drive strategic growth initiatives. Collaborate with cross-functional teams to maximize revenue p...

Manage and oversee full-cycle ICT design for mission-critical data centers and smart buildings. Collaborate with leadership, lead design teams, and develop project specifications. Ensure projects are...

Transform integration solutions by developing, testing, and supporting complex vendor interfaces to enhance operational efficiency. Leverage Epic expertise to enable connections within the healthcare...

Architect solutions that enhance service reliability and performance. Lead a team to optimize enterprise applications, drive strategic initiatives, and ensure excellence in incident management while f...

Champion operational excellence by managing IT and enterprise software systems, driving tool consolidation, implementing automation, and ensuring reliable IT operations in a fast-paced, growing health...

Elevate cloud security by designing innovative controls to protect against modern threats, enhance compliance, and strengthen resilience. Collaborate with teams to secure multi-cloud environments and...

Lead the charge in crafting robust software and hardware test plans for embedded systems. Engage closely with cross-functional teams to drive quality assurance and test strategy, while troubleshooting...

Transform your career as you collaborate in the design and analysis of structural systems for nuclear facilities, applying your expertise in structural engineering to advance innovative projects and e...

Transform embedded systems testing by leading the development of software and hardware test plans, executing test cases, and ensuring product quality as a key contributor within cross-functional teams...

Partner with us to drive strategic value for enterprise accounts, influencing C-suite decisions as you lead customer success initiatives and optimize migration to agentic AI, all while mentoring top-t...

Lead the charge in transforming our network function by stabilizing and rebuilding a high-performance engineering team, driving automation, and transitioning to an engineering-led operational model ac...

Unlock potential by leading AI-driven transformations across software engineering and product delivery in private equity portfolio companies, driving tangible financial outcomes and enhancing operatio...