Support Escalation Engineer Jobs in Chicago, IL

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Drive platform reliability as a Site Reliability Engineer, optimizing and managing our cloud infrastructure to ensure performance, availability, and innovative solutions across AWS and Kubernetes...

Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving ef...

Shape the future of in-flight connectivity by designing robust systems for commercial aviation, integrating advanced technologies to ensure seamless communication and entertainment experiences for pas...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Champion tailored ITSM solutions for Higher Education, navigating complex sales cycles. Engage key stakeholders to boost productivity and employee satisfaction, while managing a robust sales pipeline...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Manage the post-implementation operations of the ServiceNow CAM Module, leading a centralized support team and ensuring service delivery, coordination, and continuous improvement across stakeholder gr...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Provide technical leadership in pre-sales for strategic enterprise accounts. Collaborate with sales teams, deliver impactful presentations, and engage with customers to drive technical proof-of-value...

Join a team that's driving transformative enterprise solutions through technical sales expertise. Collaborate with sales leaders to deliver unparalleled customer value and foster lasting relationships...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Champion innovative sales solutions by leveraging deep technical expertise in application security. Collaborate effectively with cross-functional teams to address client challenges, drive business suc...

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Join a team that's committed to ensuring data integrity in our configuration management database (CMDB). Oversee strategic operations, maintain accurate data, and establish processes to enhance compli...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Lead a global team to architect and validate cutting-edge aviation connectivity systems. Drive cross-functional collaboration and innovation for robust, scalable solutions that enhance airline operati...

Join a team that's transforming customer cloud journeys by delivering expert SAP solutions, ensuring stability, and fostering innovation. Collaborate with diverse stakeholders to optimize technology l...

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...