1,585

Support Escalation Engineer Jobs Near Chicago, IL

Technical Support Engineer
$80K — $100K

Become proficient with our Education Product, develop domain knowledge, and resolve customer requests in a timely manner. Have the ability to quickly and efficiently describe a complex problem...

Posted 1w ago

  •   years exp.  Finance & Insurance

IT Infrastructure Support Engineer
$100K — $150K

Design and deploy infrastructure break/fix with and provide technical instructions to 3rd party providers and onsite support teams.

Posted 1w ago

  •   5 - 7 years exp.  •  Transportation

Application Support Engineer
$80K — $100K

Work with development teams to establish analytics application support standards and publish operational run book documentation for production.

Posted 1w ago

  •   Less than 5 years exp.  •  Enterprise Technology

Customer Support Engineer - I
$80K — $100K

Leverage strong technical skills and equally strong customer service skills to assist customers through diagnosis and resolution of complex problems in a distributed system environment...

Posted Yesterday

  •   Less than 5 years exp.  •  Information Technology

Desktop/Technical Support Engineer
$80K — $100K

Provision new users in applicable systems and configure user roles and permissions.Walk customers through installing applications and computer peripherals...

Posted 3d ago

  •   years exp.  Manufacturing & Automotive

Senior Product Support Engineer
$80K — $100K

Act as the liaison bet ween the customer and the development teams to resolve field issues and determine root causes.

Posted 1w ago

  •   Less than 5 years exp.  •  Information Technology

SD - Desktop Support-Engineer
$80K — $100K
Wipro TechnologiesChicago, IL 60601 and 1 other location

Searching for a SD - Desktop Support-Engineer. Desktop computing environment consists of Windows 7, Windows 10, LAPTOP OS, and iOS High Level Expertise in Imaging Laptops...

Posted 2w ago

  •   Less than 5 years exp.  •  Information Technology

SD - Remote Desktop Support-Engineer
$100K — $150K

Strong proficiency with scripting languages, multiple packaging / deployment applications, and distribution methods.

Posted 5d ago

  •   5 - 7 years exp.  •  Information Technology

Associate Customer Support Engineer
$80K — $100K
Liferay, IncChicago, IL 60601 and 3 other locations

As a Customer Support Engineer you will have an opportunity to help resolve product issues for hundreds of customers in fields that range from entertainment to finance to government and more...

Posted 3w ago

  •   Less than 5 years exp.  •  Technical Services

Technical Support Engineer
$80K — $100K
HaivisionChicago, IL 60601 and 2 other locations

Ensure customer requests are documented, tracked and resolved in a timely manner to maintain customer satisfaction and escalate urgent problems requiring more expertise. More experienced Specialists w...

Posted 3w ago

  •   years exp.  Business Services

Production Support Engineer - Identity and Access Mgmt

Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology...

Posted 3w ago

  •   8 - 10 years exp.  •  Finance & Insurance

Lead Support Engineer- IHM

To new hardware, upgrade interfaces, and improve performance. Work with the business on project status, proposals, technical issues, software design, and maintenance. Support software programming and...

Posted 4w ago

  •   5 - 7 years exp.  •  Finance & Insurance

Technical Support Engineer
$80K — $100K

Become proficient with our Education Product, develop domain knowledge, and resolve customer requests in a timely manner.

Posted more than 4w ago

  •   years exp.  Consumer Technology

Lead Support Engineer- IHM

Modify existing software to correct errors, adapt to new hardware, upgrade interfaces, and improve performance. Work with the business on project status...

Posted more than 4w ago

  •   5 - 7 years exp.  •  Finance & Insurance

Designated Support Engineer
$150K — $200K

Develop ongoing relationship with customer and become their technical advocate. Manage the status and internal and customer communications of service requests, product requests, defects, etc...

Posted more than 4w ago

  •   11 - 15 years exp.  •  Enterprise Technology

Manager, Support Engineer

Communicates directly with Customer Service Managers to provide status updates in a timely manner for high priority incidents. Provides work-a-rounds or solutions to third-party implementation teams o...

Posted more than 4w ago

  •   8 - 10 years exp.  •  Enterprise Technology

Software Engineer, Production Support
$80K — $100K

As a production support software engineer, your role will be to research, design, develop, test, and release software in a .NET environment backed by SQL Server...

Posted more than 4w ago

  •   5 - 7 years exp.  •  Manufacturing & Automotive

Enterprise Customer Success Manager
$80K — $100K

Develop and maintain a clear understanding of the organizational and leadership structure of client organizations to serve as an asset for escalation, expansion, analytics, marketing or finance, engin...

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Client Support Engineer
$80K — $100K
FactSetChicago, IL 60601 and 3 other locations

Correlate issues, then design enhancements to offer permanent remediation those issues.

Posted more than 4w ago

  •   years exp.  Technical Services

Director, Customer Service Strategy and Analytics
$200K — $250K

Propose, test, analyze and implement new solutions in our support center, as well as identify how to pro-actively assist customers, so issues are resolved without escalation to the support center...

Posted 2w ago

  •   11 - 15 years exp.  •  Retail & Consumer Goods

Lead Infrastructure Engineer
$150K — $200K

Lead the network support engineers, desktop support engineers, database engineers, and other support resources by providing them guidance and support to critical technical aspects...

Posted 1w ago

  •   11 - 15 years exp.  •  Technical Services

Trading Application Support Engineer
$80K — $100K

Work closely with Development, Trading and Infrastructure teams to troubleshoot issues, make continuous improvements, and configure the trading system...

Posted more than 4w ago

  •   years exp.  Finance & Insurance

Regional Manager Financial Planning and Analytics
$80K — $100K

Management and mentorship of Decision Support staff, including work prioritization, issue escalation, hiring/on-boarding of new employees, performance evaluations, corrective action and counseling as...

Posted 2w ago

  •   Less than 5 years exp.  •  Hospitals & Medical Centers

Amazon Connect Engineer
$80K — $100K
DeloitteChicago, IL 60601 and 4 other locations

A successful Amazon Connect Engineer will have several years of experience designing, implementing and supporting

Posted Today

  •   5 - 7 years exp.  •  Technical Services

Software Engineer II (SEII, Front-End Development)
$100K — $150K

Will be responsible for contributing to an always improving Engineering environment by ensuring all stakeholders (engineers, architects, product owners, SREs, IT Ops…) are informed of the status and s...

Posted 2d ago

  •   5 - 7 years exp.  •  Enterprise Technology