Support Escalation Engineer Jobs in Chicago, IL

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Join our innovative team to solve complex challenges while bridging customer support and development. You'll enhance product functionality and streamline escalation processes, gaining deep insights in...

Transform enterprise communications by leading technical escalations and mentoring engineers. Provide trusted technical leadership, solve complex issues, and strengthen customer relationships in a hig...

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Lead the charge in transforming user experiences by efficiently addressing escalations. Collaborate with cross-functional teams to identify and resolve root issues, ensuring high-impact solutions that...

Engage as a strategic leader, transforming escalation management into a proactive force for excellence and customer satisfaction, mentoring your team to elevate their analytical capabilities while dri...

Join a team that's unlocking data-driven sales strategies by integrating technology and marketing intelligence to optimize account-based demand generation. Your expertise will enhance collaboration an...

Lead the charge in complex incident response activities, coordinating teams and enhancing security posture through advanced threat hunting, forensics, and recovery strategies, while mentoring junior e...

Join a team that's transforming the IoT landscape. As a Sales Engineer, you'll leverage innovative technology to improve supply chains and customer operations while driving digital transformation for...

Lead the charge in driving cloud adoption as a trusted advisor to AWS partners. Utilize your expertise in AWS solutions and consultative design to advance business outcomes and foster strategic relati...

Lead the charge in technical presales as the expert advisor. Own partner relationships, ensuring architectural accuracy and guiding complex AWS solutions. Collaborate cross-functionally to drive strat...

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

Pioneer strategic growth by driving SAP services sales, fostering key client relationships, and navigating complex dynamics to achieve ambitious sales targets in a fast-paced environment...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

Engage with enterprise customers as a trusted technical advisor, resolving complex operational issues, leading incident management, and improving service reliability through strategic partnerships and...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Shape the future of Higher Education by engaging with diverse stakeholders to deliver tailored ITSM and EX solutions, enhancing productivity and satisfaction within institutions while managing complex...

Join a team that's defining the future of identity governance in a regulated environment. Lead the design and implementation of identity services, enhance security controls, and drive operational exce...

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

Innovate your career as a Principal Sales Engineer, driving Zero Trust transformations for state and local government and educational entities while collaborating internally to achieve seamless custom...

Elevate application infrastructure through automation, reliability, and scalability while collaborating cross-functionally to optimize performance and implement best practices in software development...