Support Escalation Engineer Jobs in Boston, MA

Join a team that's redefining supply chain solutions by driving enterprise-level sales. Collaborate with diverse internal teams to foster customer relationships, shape strategies, and achieve measurab...

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Drive the design and execution of robust production GenAI systems that enhance automation, deliver reliable performance, and support real user interactions through end-to-end ownership while ensuring...

Lead thermomechanical simulations for ASICs, ensuring reliability and driving design improvements. Collaborate globally to shape methodologies and influence product decisions in high-performance syste...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Optimize cloud cost management by leading technical implementations and ensuring sustainable practices across product lines. Be a key contributor in developing tools for monitoring, reporting, and cos...

Join a team that's dedicated to optimizing network infrastructure while collaborating across departments. You'll manage and support networks, troubleshoot issues, and ensure secure connectivity in a f...

Unlock potential by leading site readiness for new FAA airspace systems. Oversee deployments, ensuring timely upgrades and compliance while collaborating with stakeholders. Elevate operational integri...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

Empower a global SRE function supporting a SaaS platform in Government. Contribute to reliability, observability, and incident response within a collaborative engineering team while honing your skills...

Champion strategic nuclear modernization efforts by leveraging your NC2/NC3 expertise. Engage with key DoD stakeholders, define operational requirements, and shape future architectures to enhance nati...

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...

Join a team that innovates in Epic Ambulatory implementation and workflow optimization, utilizing creative problem-solving to enhance patient care processes and clinical workflows. Bring your expertis...

Play a key role in engaging with customers to quantify business value and drive outcomes. Collaborate with stakeholders across teams to align efforts, document processes, and deliver impactful solutio...

Lead the charge in cultivating executive relationships in higher education SLED sectors. Drive sales strategies, manage complex cycles, and expand customer engagement while leveraging technical insigh...

Transform relationships within higher education, driving sales strategies and managing complex cycles to optimize solutions for public sector accounts. Combine technical knowledge and sales acumen to...

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

Oversee workforce operations and staffing visibility for a major program. Drive coordination across teams to ensure efficient onboarding and clearance processes while managing staffing actions, risks...

Engage in technical leadership to develop and oversee server operations, manage data center infrastructure, and troubleshoot complex systems. Drive automation and provide support for cloud technologie...

Contribute to enhancing testing processes by designing and maintaining automated scripts, integrating tests into CI/CD pipelines, and collaborating with teams to improve application quality and Vetera...

Unlock potential by leading complex enterprise system transformations, guiding teams, and building strong client relationships to deliver high-quality BPMN process architectures for large-scale digita...