Support Escalation Engineer Jobs in Boston, MA

Lead implementations by translating client needs into actionable solutions. As the technical authority, ensure seamless communication between clients and development teams throughout the project lifec...

Lead the charge in designing and supporting innovative contact center platforms, ensuring seamless communication and operational efficiency while aligning technology initiatives with business goals an...

Unlock potential as you lead the charge in empowering partners with essential tools and knowledge to excel in delivering AI-driven customer solutions, focusing on enhancing partner readiness and techn...

Innovate and lead large-scale cloud engineering projects, shaping strategies and driving automation to enhance performance and efficiency across IT infrastructure. Collaborate cross-functionally to de...

Lead transformative technology solutions by driving presales and delivery governance. Collaborate with engineering teams to achieve defined outcomes and enhance organizational change through strategic...

Reimagine the support landscape by leading enterprise technical resolutions, resolving complex identity security issues, and driving AI workflow automation to create an exceptional customer experience...

Elevate customer success by providing expert guidance on robotic solutions. Collaborate with sales and technical teams to demonstrate capabilities and create tailored solutions that bring value to cli...

Join a team that's designing, building, and deploying high-scale cloud solutions using Golang and Python, emphasizing AI-powered automation frameworks and collaborative development to revolutionize se...

Join a dynamic team to design and optimize Splunk capabilities that enhance cybersecurity monitoring and incident response. Utilize your expertise in engineering, data integration, and analytics to su...

Elevate your sales career by driving full-cycle deals and managing complex opportunities in a fast-paced environment. Partner with us to achieve sales goals while maintaining strong client relationshi...

Empower infrastructure teams by developing reliable tools and automating monitoring processes to enhance stability and performance. Collaborate with engineers to optimize cloud-native solutions and en...

Champion the technical growth of the Professional Services team, mentoring members while managing client engagement and escalations to enhance service delivery. Focus on training, best practices, and...

Drive customer success by architecting multi-cloud solutions and building relationships with enterprise clients. Collaborate with internal teams to ensure effective strategy and deliver high-value sol...

Unlock enterprise potential by collaborating with customers to design and implement impactful multi-cloud solutions. Drive revenue growth and customer success through strategic relationships and techn...

Unlock potential by serving as a technical partner for financial institutions, guiding integration architecture, troubleshooting issues, and ensuring successful SDK and API utilization throughout the...

Transform cutting-edge AI infrastructure for private cloud on a global scale. Drive strategy, development, and market introduction of innovative data solutions, collaborating across teams to impact en...

Join our Solutions Engineering team to uncover customer needs and deliver tailored solutions that drive value from our products, ensuring successful enterprise engagements while collaborating closely...

Accelerate progress at a pivotal role driving enterprise growth through sales, where your blend of technical insight and sales acumen will open doors for new business opportunities in a dynamic market...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Empower enterprise sales success by driving innovative solutions and managing relationships with large prospects, leveraging a blend of technical expertise and persuasive sales acumen for impactful re...

Join a team that's building cutting-edge infrastructure for SAP agents. Leverage your expertise in ABAP and S/4HANA to enhance AI capabilities, improve agent performance, and debug systems, all while...

Accelerate progress at partner success by enabling solution design and integration. Engage with partners to enhance pipelines, drive technical validation, and foster long-term relationships that contr...

Drive strategic relationships with top analysts to enhance positioning and influence cybersecurity insights. Utilize AI tools to innovate workflows and improve analyst engagement, shaping the future o...

Lead the charge in expanding our SLED business by developing and closing sales opportunities with enterprise clients. Collaborate with channel partners to achieve quotas while staying attuned to marke...

Lead the charge in expanding SLED business by driving full-cycle sales, building relationships with VARs, and exceeding quotas through innovative strategies in a dynamic remote work environment...