Support Escalation Engineer Jobs in Austin, TX

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

Lead the enhancement of security measures for cloud-based healthcare solutions, focusing on vulnerability management, incident response, and compliance. Collaborate with cross-functional teams to ensu...

Elevate the security posture of enterprise integrations by designing robust architectures and collaborating with cross-functional teams to implement secure, scalable solutions that meet regulatory sta...

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

Transform the customer onboarding experience by bridging Product Management and Engineering. Lead initiatives that prioritize seamless integration, scalability, and customer success while ensuring opt...

Transform the future of AI infrastructure by leading network architecture design, optimizing performance, and collaborating with partners to deliver cutting-edge solutions that drive innovation in dat...

Lead the charge in securing and modernizing Apple’s datacenter management platform. Drive engineering excellence, enhance user authentication, and collaborate across teams to define the future of secu...

Innovate at the forefront of data analytics by driving technical presales, engaging with customers, and delivering tailored solutions that enhance business agility and insights. Collaborate with cross...

Shape the future of network security by designing and implementing robust solutions for corporate environments, ensuring operational integrity and compliance while collaborating with cross-functional...

Deliver exceptional service as a Field Engineer, resolving advanced technical issues and enhancing customer satisfaction. Collaborate with teams to drive service excellence and support business growth...

Engage with suppliers to enhance quality and performance, leading initiatives to resolve issues and drive continuous improvement in manufacturing processes. Collaborate across teams to ensure operatio...

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

Manage a portfolio of strategic enterprise clients, fostering executive relationships and driving retention and adoption. Utilize data and AI tools to enhance client value, mentor team members, and sh...

Lead the charge in optimizing healthcare processes for the Veterans Health Administration, enhancing business and clinical operations. Collaborate with stakeholders to redesign workflows, address chal...

Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...

Lead the charge in overseeing complex software development initiatives, driving Agile sprint teams, and ensuring seamless integration of web services and databases to meet organizational goals while e...

Elevate your career by joining a dynamic team focused on validating and optimizing Azure developer desktops. You'll design automated tests, ensure security compliance, and enhance performance metrics...

Innovate with us to enhance network security platforms, ensuring robust protection and operational efficiency. As a key engineer, you'll tackle complex challenges, automate processes, and collaborate...

Transform critical systems for the US Antarctic Program by designing, deploying, and maintaining Linux-based infrastructure. Collaborate with cross-functional teams and lead operations in a unique, mi...

Shape the future of cloud infrastructure by optimizing AWS GovCloud environments. Leverage your expertise in architecture and security compliance while empowering technical teams toward innovation and...

Lead a dynamic team of technical experts to design and deliver innovative consulting services and educational programs, ensuring alignment with evolving product strategies and maintaining high standar...

Elevate network operations by leading complex incident responses and mentoring teams. Collaborate with cross-functional partners to enhance network reliability and operational maturity across global e...

Lead the charge in managing complex IT infrastructure projects, ensuring seamless execution from planning to deployment. Collaborate with cross-functional teams to deliver projects on time and within...

Accelerate progress at the forefront of digital banking by leading complex client implementations, resolving advanced technical issues, and ensuring successful delivery of innovative solutions that al...