Support Escalation Engineer Jobs in Alameda, CA

Transform your career by leading model-based systems engineering efforts, guiding a team of modelers in architecting solutions for Navy systems. Leverage MBSE expertise to innovate and drive customer...

Join a team that strategizes and executes cutting-edge optical network deployments, enhancing global infrastructure and enabling innovative solutions to meet complex demands and drive AI advancements...

Lead the charge in deploying and supporting a complex network infrastructure by driving innovative solutions and collaboration across teams to ensure reliable operations and migrations for a globally...

Shape the future of enterprise solutions by driving new customer growth through strategic sales efforts. Engage with C-level executives, leveraging insights to offer tailored Workday solutions and ens...

Join a team that's building a robust security program across multiple domains, enhancing infrastructure, product, and operational security. Take ownership of key projects and collaborate widely to ele...

Join a dynamic team to bridge customer needs and technical solutions, driving innovation and implementation of scalable, practical IT solutions across diverse platforms and infrastructures in a consul...

Unlock potential by driving customer success and product adoption in a B2B SaaS environment. Manage partnerships and ensure customer retention through engagement, strategic planning, and effective res...

Grow impactful customer relationships as a key driver of product adoption and retention. You will develop strategic plans, manage onboarding, and collaborate cross-functionally to ensure customers thr...

Shape the future of application development by driving new customer acquisition in complex enterprise organizations. Engage technical stakeholders and leverage your enterprise sales expertise to build...

Join a team that's pioneering innovative detection capabilities and improving cloud services. Collaborate with diverse experts to protect customers while enhancing your skills in a remote-first enviro...

Champion the learning and development of technical employees by designing and delivering comprehensive training programs, fostering continuous improvement, and enhancing performance across multiple bu...

Support customer success by triaging and resolving technical issues, collaborating cross-functionally to enhance processes, and building knowledge resources. Help shape an effective support experience...

Contribute to our customer support team by triaging issues, debugging technical problems, and collaborating across functions. Help us improve workflows and documentation while enhancing user experienc...

Drive strategic revenue growth through customer engagement, account management, and consultative selling while collaborating with cross-functional teams to exceed sales targets in a fast-paced remote...

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

Pioneer seamless product support by bridging customer service and engineering for cutting-edge security solutions, ensuring technical stability and satisfaction through proactive resolution of critica...

Engineer innovative agentic frameworks that empower intelligent agents, automate investigations, enhance decision-making, and ensure safe, reliable AI interactions in complex environments through coll...

Unlock potential by leading ServiceNow MDM solutions, driving strategic design and implementation across multiple modules. Collaborate with key stakeholders to optimize data governance and enhance ope...

Unlock potential by delivering innovative solutions, guiding customers through complex AI and data challenges, while collaborating with sales teams and mentoring peers in a dynamic, customer-focused e...

Join our team to deliver innovative technical solutions that drive customer success. Leverage your expertise in AI and data science to create impactful designs, engage in community activities, and men...

Pioneer innovative solutions as you manage the implementation of Genesys projects, ensuring technical excellence and customer satisfaction through collaboration, design, and integration of multi-chann...

Join a team that's passionate about transforming government compliance. Drive end-to-end execution of authorizations and continuous monitoring for FedRAMP and DoD programs, ensuring effective risk man...

Drive comprehensive execution of government authorizations and continuous monitoring processes for FedRAMP and DoD programs, ensuring compliance, risk management, and effective communication with stak...

Join a team that's driving technical excellence in enterprise solutions. As a trusted advisor, guide customers through the sales cycle, ensuring impactful solution design and accelerating deal progres...

Drive your career forward as you engage with clients to solve complex challenges, configure innovative solutions, and showcase the value of technology through compelling demonstrations in a collaborat...