Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$88K - $105K *

Engineer robust software solutions while collaborating with teams to enhance user interfaces and optimize back-end systems. Utilize your expertise across technologies to advance innovative ticketing s...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Deliver advanced network and systems engineering solutions, ensuring robust support for critical infrastructure in hybrid environments. Collaborate to optimize performance, troubleshoot complex issues...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Architect innovative identity solutions that enhance security, drive compliance, and streamline automation across complex integrations. Collaborate with diverse teams to innovate identity architecture...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$77K - $147K *

Play a key role in enterprise application support by monitoring, troubleshooting, and resolving incidents to optimize performance and ensure service reliability across critical business applications a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $147K *

Transform business outcomes by providing Tier 2 technical expertise for critical application support. Collaborate across teams to resolve incidents, improve system performance, and ensure reliability...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Lead technical engagements in enterprise sales by running demos and guiding prospects through evaluations. Collaborate closely with sales teams and internal stakeholders to ensure customer needs are m...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by supporting complex network systems with design, testing, and upgrades. Collaborate with engineers while ensuring effective incident management and precise configuration for optimal...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $125K *

Elevate your career by providing expert solutions and consultation during the sales process. Collaborate with partners and customers to address unique business needs using cutting-edge AI and communic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Transform the landscape of Field Service Engineering by bridging technical expertise and operational support, ensuring mission success across projects while collaborating globally in high-stakes envir...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$119K - $161K *

Champion exceptional technical support for premium clients, ensuring swift resolution of complex issues while collaborating with cross-functional teams to enhance customer success and experience in a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join us to optimize IT infrastructure and enhance system performance while ensuring security and reliability. Collaborate with teams to implement solutions and support critical services in a dynamic e...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $98K *

Engage with a dynamic IT support team, managing daily operations and projects while empowering staff to deliver effective tech solutions, ensuring all essential tools and support are in place for succ...

Whitehorse, YTIn-Person

Today

  •   5 - 7 years exp.  •   Information Technology

$126K - $173K *

Lead the verification and qualification of high-speed copper and optical cable solutions across diverse tech platforms, ensuring performance and reliability for next-gen infrastructure...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$140K - $180K *

Advance as a key member developing OS kernel components, driving innovation in VxWorks by enhancing security, performance, and reliability through robust software solutions and collaboration in an agi...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Join a dynamic team as a Senior Technical Engineer, taking ownership of complex client escalations, guiding support strategy, and ensuring seamless integration of high-stakes payment solutions while m...

Vancouver, BCIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Partner with us to enhance manufacturing processes through engineering support, process validation, and continuous improvement initiatives. Leverage your technical expertise and creativity to solve ch...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Deliver exceptional customer support by managing service contracts and relationships for Enterprise clients. Focus on service delivery, contract renewals, and client satisfaction across North America...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Deliver exceptional customer support and ensure successful service product delivery to Enterprise clients while managing contracts, relationships, and performance goals, fostering strong business rela...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Drive customer satisfaction by managing and enhancing lifecycle service delivery for Enterprise clients. Cultivate relationships, oversee contracts, and ensure compliance with service agreements while...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Reimagine success by leading technical pre-sales engagements, supporting MSPs and partners with Microsoft 365 expertise, and influencing key decisions to drive impactful outcomes within the sales proc...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engineer advanced network solutions to enhance high-performance computing systems. Collaborate on system design, security, and infrastructure, ensuring seamless communication and support for complex e...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Design and enhance network communication services to support High Performance Computing, ensuring robust architecture, security, and performance across datacenter infrastructures in a dynamic environm...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Transform the integration of clinical devices with EHR systems, ensuring seamless functionality. Collaborate with cross-functional teams to deliver high-quality support and lead integration projects w...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's enhancing employee IT experiences through hands-on support, technical leadership, and innovative solutions to improve overall operations in a fast-paced environment...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.