At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.
As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.
Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.
$80K - $110K *
Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...
1 week ago
$80K - $95K *
Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...
2 weeks ago
Technical Support Engineer - US - Remote
$80K - $95K *
Partner with us to drive customer success by addressing their technical challenges. Leverage your expertise in programming, operational environments, and cross-functional collaboration to enhance our...
2 weeks ago
Technical Support Engineer 2 (Remote)
$80K - $95K *
Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...
5 days ago
$88K - $139K *
Optimize technical support for government and commercial systems, driving customer satisfaction through remote and onsite assistance in a collaborative environment. Engage with diverse teams to ensure...
1 week ago
Senior Technical Support Engineer
$100K - $120K *
Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...
Reposted 2 weeks ago
Customer Support Engineer (Tier 1)
$63K - $99K *
Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...
2 weeks ago
Customer Support Engineer (Tier 1)
$84K - $132K *
Transform user experiences by providing top-notch technical support to a diverse community. Collaborate with cross-functional teams to solve complex issues while ensuring high user satisfaction in a f...
2 weeks ago
Technical Services Engineer (TSE) II
$90K - $110K *
Advance your career by providing expert technical support on energy conservation projects. Collaborate with teams to drive system optimization and oversee the commissioning process while mentoring jun...
1 week ago
$95K - $115K *
Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...
Reposted 2 weeks ago
$80K - $95K *
Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...
Reposted 1 week ago
$140K - $160K *
Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...
Yesterday
Senior Technical Support Engineer - Elite
$80K - $100K *
Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...
5 days ago
Senior Technical Support Engineer
$110K - $130K *
Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...
2 weeks ago
Senior Support Engineer, NORAM
$110K - $130K *
Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...
1 week ago
Technical Support Enablement Trainer
$95K - $115K *
Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...
3 weeks ago
Senior Implementation Engineer
$110K - $130K *
Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...
Reposted 2 weeks ago
$63K - $114K *
Drive innovative solutions as you provide essential product support, troubleshoot issues, and enhance customer satisfaction through effective communication and collaboration within our dynamic enginee...
3 weeks ago
$90K - $110K *
Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...
3 weeks ago
$115K - $125K *
Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...
6 days ago
Product Support Engineer (US based)
$70K - $120K *
Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...
3 weeks ago
$66K - $109K *
Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...
Reposted 3 weeks ago
$95K - $115K *
Optimize technical solutions across Windows, Linux, and VMWare platforms. Collaborate with teams to enhance user experience and deliver automated solutions while ensuring effective troubleshooting and...
1 week ago
Senior IT Operations Technician
$115K - $135K *
Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...
Reposted 2 weeks ago
Associate Customer Support Engineer
$78K - $82K *
Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...
3 weeks ago
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.