At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.
As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.
Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.
Technical Support Engineer- Building Automation Systems
$96K - $192K *
Design sustainable solutions that enhance customer experiences. Collaborate with teams to troubleshoot technical issues and drive best practices in building automation systems, ensuring exceptional se...
Reposted 1 week ago
$71K - $95K *
Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...
1 week ago
$101K - $130K *
Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...
1 week ago
Staff Technical Support Engineer
$117K - $145K *
Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...
Today
$110K - $120K *
Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...
6 days ago
$90K - $120K *
Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...
Reposted 3 weeks ago
$71K - $97K *
Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...
1 week ago
$80K - $90K *
Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...
3 weeks ago
$95K - $110K *
Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...
Reposted 2 weeks ago
Sr. Support Engineer, SAP Basis
$128K - $160K *
Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...
Reposted 1 week ago
$129K - $162K *
Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...
3 weeks ago
Technical Support Engineer- USA
$80K - $120K *
Unlock potential by delivering exceptional technical support for clients, troubleshooting complex issues, and ensuring timely resolutions. Collaborate with teams to enhance platform performance and dr...
Reposted 1 week ago
$70K - $95K *
Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...
3 weeks ago
$70K - $95K *
Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...
1 week ago
$140K - $160K *
Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...
1 week ago
$97K - $121K *
Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...
3 weeks ago
$90K - $120K *
Join a team that's dedicated to delivering exceptional technical support and installations, where your expertise will enhance customer satisfaction and foster strong client relationships across multip...
1 week ago
Robotics Technical Support Specialist
$80K - $120K *
Bring your expertise to solving complex technical challenges as a Technical Support Specialist. You'll engage with customers, resolving issues, collaborating with teams, and enhancing support systems...
Reposted 1 week ago
$70K - $95K *
Lead customer support initiatives by resolving technical inquiries and championing user feedback. Collaborate with product and engineering teams to enhance user experience while maintaining documentat...
1 week ago
$90K - $120K *
Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...
5 days ago
$90K - $105K *
Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...
1 week ago
Escalation Engineer (Tier 3 Support)
$80K - $100K *
Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...
3 days ago
Field Service/Support Engineer
$90K - $120K *
Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...
Yesterday
Senior Customer Support Engineer
$85K - $99K *
Join a team that's committed to resolving complex technical challenges for enterprise clients, enhancing product functionality, and fostering customer success through clear communication in a dynamic...
2 weeks ago
Application Support Senior Analyst
$90K - $120K *
Elevate your career by driving technical support and system optimization for a multi-currency platform, collaborating across teams to enhance user experiences and improve operational efficiency within...
1 week ago
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.