Software Support Engineer Jobs in Austin, TX

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...

Unlock your potential by leading the resolution of complex production issues. Ensure system stability through cross-team collaboration and technical expertise, driving innovations across platforms and...

Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...

Analyze customer workflows and troubleshoot complex ETL issues while ensuring data accuracy and effectiveness. Collaborate with teams to implement SQL solutions and provide support to enhance user exp...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Collaborate with diverse teams to enhance system reliability and performance, driving solutions that uphold operational stability while meeting organizational goals. Lead complex design and implementa...

Drive customer success with expert guidance in Ansys simulation tools, addressing complex thermal, power, and reliability challenges across electronics design while enhancing customer satisfaction and...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Champion innovative solutions by providing expert technical support for complex equipment issues. Collaborate with cross-functional teams to ensure product excellence and drive continuous improvement...

Join a team that's dedicated to enhancing IT services and operations for global employees. Provide first-line support, manage devices, optimize office IT, and drive continuous improvement in a dynamic...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...

Elevate the advisor experience by guiding seamless onboarding and platform use for the next-gen Investor Solution, collaborating closely with cross-functional teams to ensure effective support and con...

Bring your expertise to solving complex technical challenges as a Technical Support Specialist. You'll engage with customers, resolving issues, collaborating with teams, and enhancing support systems...

Lead customer support initiatives by resolving technical inquiries and championing user feedback. Collaborate with product and engineering teams to enhance user experience while maintaining documentat...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...

Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...

Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...