Director, Customer Success Jobs in Boston, MA

Join a team that's dedicated to transforming customer engagement and driving satisfaction. Lead a motivated Customer Success team focused on quick onboarding and exceptional service, ensuring customer...

Lead Partner Success through strategic growth across channel, Omni, and enterprise partnerships. Develop teams, set operational standards, and drive performance metrics to ensure partner retention and...

Pioneer customer success as you lead a dedicated team to maximize retention, drive customer engagement, and tailor strategies for SMB dental practices while collaborating cross-functionally to achieve...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Lead the development of a Customer Success organization to enhance retention, expansion revenue, and overall customer health while collaborating across departments to improve outcomes strategically...

Lead the charge in optimizing enterprise customer success by managing a dynamic team of CSMs. Drive strategic initiatives to enhance customer outcomes, ensuring engagement and satisfaction while foste...

Lead a dynamic team of Customer Success Managers to enhance customer relationships, drive growth, and ensure exceptional satisfaction across a diverse book of clients, partnering closely with cross-fu...

Drive customer success by managing key accounts, enhancing satisfaction, and increasing retention. Leverage strong relationships, data analysis, and subject matter expertise to optimize client experie...

Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...

Transform customer success by leading a high-performing team, driving retention and growth, and implementing innovative strategies to enhance customer experiences while achieving operational excellenc...

Transform healthcare outcomes by leading strategic partnerships with health systems and large practices. Drive measurable results while mentoring junior team members and advocating for customer needs...

Tackle customer success at scale by leading a team of CSMs, driving enterprise NRR outcomes, and fostering cross-functional partnerships. Use AI and data-driven insights to enhance customer engagement...

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

Unlock potential by leading strategic initiatives within a key client account, driving growth and enhancing relationships with top stakeholders while managing complex data services in AI and machine l...

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

Join the charge in transforming customer relationships by leveraging data and insights to drive business success, engage with engineering teams, and enhance the value of our AI Productivity Platform f...

Engage with NHS and public-sector clients to enhance customer success via proactive solutions and relationship building. Drive product adoption and retention while navigating UK healthcare nuances to...

Drive customer success by managing enterprise relationships, ensuring product adoption, retention, and value realization. Engage proactively with stakeholders to influence outcomes while collaborating...

Champion customer success by managing key accounts, driving satisfaction, and collaborating across teams to elevate the customer experience through exceptional service and industry insights...

Elevate customer success by guiding private practices through implementation and growth. Utilize your problem-solving abilities to drive meaningful change and enhance financial performance while ensur...

Empower enterprise clients by driving their success with tailored solutions and strategic insights, fostering growth and value realization throughout the customer lifecycle, from onboarding to renewal...

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

Drive customer success by building trusted relationships and guiding global enterprises through their journey, ensuring satisfaction, retention, and measurable outcomes while managing renewals and exp...