Curana Health

Director, Partner Success

Curana Health • $120K — $150K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Reposted 2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years of experience in healthcare consulting or partner/client success, preferably in value-based care or senior living.
  • Experience in high-growth organizations, comfortable with ambiguity and evolving priorities.
  • Proven ability to build and manage executive-level relationships with diverse stakeholders.
  • Strong analytical skills with the ability to translate insights into actionable recommendations.
  • Exceptional communication skills, including the ability to create and present executive-level presentations.
  • A collaborative leadership approach, capable of aligning teams without direct authority.
  • Bachelor's degree required; MBA preferred.

Responsibilities

  • Own partner relationships as the primary point of contact for senior living executive teams.
  • Drive partner success by understanding their goals, challenges, and identifying opportunities for improvement.
  • Represent Curana Health by communicating its mission, values, and capabilities effectively in all interactions.
  • Orchestrate collaboration across cross-functional teams to ensure seamless partner execution.
  • Lead the preparation and presentation of Quarterly Business Reviews and monitor key success metrics.
  • Present value-based care outcomes and advise on partner needs.
  • Manage escalations and drive timely resolutions for complex issues.
  • Provide partner insights that contribute to Curana Health's strategic growth and service development.

Benefits

  • Opportunity to lead and shape partner success strategies in a fast-paced environment.
  • Access to professional development opportunities and potential career growth.
  • Work in a collaborative, outcomes-driven team culture.
  • Engagement in meaningful work that directly impacts healthcare delivery.
  • Flexibility in travel requirements, allowing for a balanced work-life arrangement.
Full Job Description
Summary

The Director of Partner Success is the relationship owner and strategic liaison between Curana Health and several of our senior living corporate operator partners. You will be a brand ambassador externally and an internal advocate who aligns cross-functional teams to deliver on our commitments. Success in this role is measured by same-store growth and partner satisfaction (including Net Promoter Score). The Director is largely external-facing and is responsible for creating and presenting Quarterly Business Reviews and ad hoc presentations and analyses.

Essential Duties & Responsibilities

  • Own partner relationships: Serve as the primary point of contact and trusted advisor to senior living executive teams.
  • Drive partner success: Understand operator goals and challenges; identify opportunities for deeper engagement, operational improvement, shared outcomes, and same-store growth.
  • Represent Curana Health: Communicate our mission, values, and capabilities with professionalism and credibility in all partner interactions.
  • Orchestrate cross-functional collaboration: Partner with clinical operations, analytics, marketing, product, business development, and other teams to ensure seamless execution for partners.
  • Lead performance reviews and reporting: Create and present Quarterly Business Reviews and ad hoc analyses; monitor key success metrics (adoption, patient engagement, satisfaction, and value-based care performance).
  • Present value-based care outcomes: Communicate outcomes such as ACO gainsharing and clinical quality metrics externally and advise internal teams on what matters most to partners.
  • Manage escalations and risk: Anticipate issues, navigate complex situations, and drive timely resolution.
  • Contribute strategically: Provide partner and market insights that inform Curana Health's growth strategy and service development.


Qualifications

  • 7+ years of relevant experience in healthcare consulting, partner/client success, strategic operations, and/or account management within healthcare (value-based care, senior living, post-acute care, or adjacent settings strongly preferred).
  • Experience working in a high-growth organization (e.g., private equity- or venture-backed) with comfort navigating ambiguity and evolving priorities is highly preferred.
  • Proven success building and managing executive-level relationships and influencing across complex stakeholder groups.
  • Strong analytical and problem-solving skills; ability to translate insights into clear recommendations and action.
  • Exceptional written, verbal, and presentation skills; comfort building and delivering executive-ready materials (PowerPoint/Excel) and leading Quarterly Business Reviews.
  • Collaborative, outcomes-oriented leadership style; ability to align cross-functional teams without direct authority.
  • Bachelor's degree required; MBA preferred.
  • Ability to travel as business requires (approx. 1-3 times per quarter)
  • People leadership experience (or strong desire and readiness to manage) is preferred; this role may include direct reports.

About Curana Health

Curana Health Careers

There has never been a more opportune time to join Curana Health, a leader in the healthcare industry, renowned for innovation and commitment to enhancing patient care. Curana Health offers a variety of job opportunities that cater to a diverse range of skills and professional interests.

Work You'll Do

At Curana Health, the team is dedicated to transforming healthcare through outstanding service, cutting-edge technology, and accessible treatment. Joining Curana Health means being part of a culture that values diversity and leadership, fostering an environment where every team member is empowered to contribute to their full potential.

Explore Curana Health's Employment Opportunities

Curana Health is building a robust team to drive growth and innovation in healthcare. The company offers positions that challenge individuals to master their professional skills while contributing to meaningful projects that make a real difference.

Engage in Innovative Work

Curana Health is home to a wide array of professionals, from clinical experts to technology enthusiasts, all collaborating to push the boundaries of what's possible in healthcare. The company is a place where innovation meets practical application, creating a dynamic work environment.

Experience Professional Growth and Development

Curana Health is committed to the professional growth of its employees, offering unparalleled opportunities for career advancement and personal development. Whether through leadership training, diversity initiatives, or continuing education, team members at Curana Health have access to the tools they need to succeed.

Benefits of Joining Curana Health

Employees at Curana Health enjoy a comprehensive benefits package that supports both their professional and personal lives. From health and wellness programs to competitive retirement plans, Curana Health invests in its team's well-being.

Internship Programs

Curana Health's internship programs offer a springboard for those beginning their careers, providing hands-on experience in a supportive and challenging environment. Interns gain valuable industry knowledge and networking opportunities that are integral to their professional journey.

Join the Curana Health Team

Curana Health is actively hiring and looking for individuals who are passionate, curious, and driven to excel. Explore open positions that match your skills and interests on the Curana Health Careers page. Prepare your resume, sharpen your interview skills, and take the first step towards a rewarding career at Curana Health.

Stay Connected with Curana Health Jobs

Keep up to date with the latest job alerts, company news, and career tips from Curana Health. Personalize your subscription to receive updates that align with your career preferences and explore the exciting opportunities that await at Curana Health.

READ CAREERS BLOG

Job Alert Emails

Sign up for personalized job alerts and get the latest news and insider tips directly to your inbox. Discover the diverse and rewarding career opportunities available at Curana Health and see how you can contribute to a team that’s making a difference in healthcare.
Learn more about Curana Health
Size
501 employees
Industry
Healthcare
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Curana Health

More Healthcare Jobs

Find similar Director, Partner Success jobs:

NationwideRemote