Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$85K - $136K *

Lead the charge in managing a citywide Technical Support team, ensuring high-quality service delivery across multiple locations. Collaborate with technical teams to integrate new technologies while fo...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$92K - $138K *

Empower a high-performing technical support team to deliver innovative solutions, manage escalated customer issues, and drive operational excellence through effective leadership and collaboration acro...

Waterloo, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$144K - $245K *

Join a team that's transforming customer cloud journeys by delivering expert SAP solutions, ensuring stability, and fostering innovation. Collaborate with diverse stakeholders to optimize technology l...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $105K *

Grow your career with a pivotal role overseeing global technology platforms, enhancing efficiency and scalability. Collaborate with stakeholders to align systems and support operational excellence thr...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Elevate product support by leading a talented team to ensure mission-critical hardware and software operate seamlessly. Guide customer satisfaction through proactive support processes, technical docum...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $120K *

Manage and build the product support organization to ensure mission-critical systems operate effectively, providing real-time assistance and coordinated spare part support for customers, while driving...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$75K - $95K *

Join our team to lead and enhance service operations, optimizing productivity, fostering teamwork, and ensuring exceptional customer experiences. Collaborate with cross-functional teams and uphold our...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Oversee Desktop Support, Hardware Asset Management, and Service Desk operations. Lead a team in resolving technical issues, enhancing service quality, and ensuring optimal system performance across IT...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Unlock potential by leading day-to-day broadband and telecom operations, ensuring project delivery excellence, quality control, and compliance across multiple sites while driving customer satisfaction...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Advance operational excellence by overseeing broadband fulfillment activities, managing field teams, ensuring compliance, and delivering timely service across multiple markets while enhancing customer...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Lead the charge in optimizing fulfillment operations, ensuring timely delivery and quality in broadband and telecom service across various markets while managing diverse teams and contractors...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Contribute to the future of emergency services by providing essential support for critical public safety technologies, ensuring optimal operation and enhanced logging and recording systems for NYC 911...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Transform client interactions by leading a dynamic Service Desk team, ensuring high-quality technical support and driving continuous improvement in service delivery, customer satisfaction, and team pe...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $170K *

Lead the charge in enhancing customer support operations by managing a team of talented Support Engineers. Drive innovation and collaboration while optimizing performance metrics and ensuring outstand...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $132K *

Lead the charge in shaping IT support operations, managing teams and vendors while enhancing stakeholder engagement and driving incident resolution to optimize service delivery across various channels...

Toronto, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K *

Elevate customer support operations by leading a remote team, improving workflows, and driving collaboration between departments to enhance the user experience and support performance...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $143K *

Champion customer excellence by leading high-performing support teams, driving operational improvements, and fostering a culture of innovation and accountability across regions. Influence cross-functi...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $143K *

Elevate customer support standards by leading high-performing teams and driving operational excellence across global regions. Foster a culture of innovation and continuous improvement while enhancing...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $143K *

Elevate customer experiences by leading a global team, driving service excellence, and spearheading digital transformation initiatives. Foster a culture of continuous improvement and accountability ac...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $143K *

Shape the future of customer support by leading global teams, driving operational excellence, and fostering continuous improvement to enhance customer experiences in a rapidly evolving digital landsca...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$96K - $205K *

Champion exceptional support for enterprise clients by optimizing processes, driving issue resolution, and enhancing customer experience in the critical infrastructure sector as our SaaS operations sc...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Advance your career by leading a technical support team to enhance enterprise customer experiences. Design scalable support processes that strengthen partnerships and drive operational maturity within...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Lead and elevate enterprise support operations, ensuring exceptional experiences for critical infrastructure clients. Drive collaboration across teams to implement scalable solutions and improve custo...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $205K *

Empower operational excellence by designing scalable support processes for enterprise customers, ensuring a seamless experience, driving continuous improvement, and facilitating cross-functional colla...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.