Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$125K - $150K *
Engage with global cross-functional teams to lead contract management, driving strategic guidance and risk awareness across all phases of the contract lifecycle, ensuring compliance with company polic...
5 days ago
$120K - $145K *
Transform contractual landscapes by managing full contract lifecycles, collaborating with diverse stakeholders to promote governance, mitigate risks, and drive strategic decisions that enhance operati...
5 days ago
$100K - $120K *
Drive large-scale manufacturing initiatives while leading cross-functional teams to deliver projects on time and within budget. Utilize your engineering expertise to enhance operational performance an...
3 weeks ago
Director, Field & Channel Global Business and Support Operations
$160K - $190K *
Elevate global business performance by leading field & channel operations. Drive accountability, operational efficiency, and strategic initiatives to enhance customer outcomes and ensure financial com...
4 days ago
$150K - $180K *
Drive major incident management efforts by leading a global support team, optimizing processes, and enhancing communication across stakeholders to ensure seamless service delivery and regulatory compl...
2 weeks ago
$130K - $160K *
Champion proactive incident management by leading a global support team, enhancing communication with stakeholders, and driving continuous improvement to resolve major incidents while ensuring regulat...
2 weeks ago
$125K - $150K *
Champion the presales cycle, collaborating with cross-functional teams to design innovative application management solutions that foster long-term client success, while driving strategic engagements t...
1 week ago
Senior Director, Product Management - IDP
$160K - $200K *
Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...
5 days ago
Power Senior Principal Engineer
$164K - $225K *
Deliver innovative power solutions as a technical leader, driving development and architecture while collaborating with cross-functional teams and suppliers to meet enterprise needs and industry stand...
2 weeks ago
$110K - $130K *
Lead the establishment of a new Property Management department, focusing on developing systems for facility operations, tenant relations, and capital projects across a diverse portfolio to enhance ope...
3 weeks ago
Manager of Technology Solutions
$85K - $100K *
Empower customers through innovative technology solutions and strategic leadership. Drive value by managing sales, support, and onboarding processes while collaborating with cross-functional teams to...
3 weeks ago
$90K - $110K *
Join a team that's driving innovation in oncology by managing projects to advance approved imaging agents and late-stage products, enhancing lives through strategic planning, execution, and collaborat...
3 weeks ago
$114K - $134K *
Champion data excellence by leading enterprise architecture, governance, and standards. Drive modernization efforts, cultivate team skills, and ensure a reliable data environment to support strategic...
5 days ago
$172K - $236K *
Join us to lead and execute multiple client programs, ensuring timely delivery and high-quality standards while fostering strong client relationships and driving operational excellence across a portfo...
Reposted 2 weeks ago
Commercial Manager: Product Support and Field Service
$110K - $130K *
Deliver exceptional commercial management in customer engineering and field services. Oversee global teams to resolve technical issues, meet service commitments, and ensure optimal equipment performan...
Reposted 2 weeks ago
Director, Information Technology & Security
$125K - $150K *
Take ownership of corporate IT operations and information security, ensuring robust compliance with HIPAA and SOC 2. Lead a small team while developing security policies and strategies to protect comp...
Yesterday
Technical Customer Service Manager
$88K - $105K *
Drive the customer experience through leadership in order management, technical support, and warranty processes. Foster cross-departmental collaboration to enhance service quality, operational efficie...
2 weeks ago
$135K - $155K *
Lead the charge in driving global product strategy and lifecycle management, ensuring growth and profitability through market analysis, cross-functional collaboration, and compelling go-to-market stra...
Today
Senior Manager, Technical Documentation, Data Center Facilities
$126K - $264K *
Drive operational excellence by leading technical documentation for data center operations, ensuring clear and controlled procedures while partnering with cross-functional teams to enhance safety, rel...
Reposted today
$88K - $105K *
Champion cross-functional manufacturing programs from initiation to delivery, ensuring quality, timelines, and budget adherence while coordinating across engineering, manufacturing, quality, and suppl...
Today
$175K - $228K *
Accelerate progress at the forefront of satellite systems integration, leading cross-functional engineering efforts to ensure seamless configuration and verification closure of multiple spacecraft gen...
3 weeks ago
$175K - $228K *
Grow your career with a dynamic team as you lead system integration for satellite solutions, ensuring cohesive performance across payload, ground, and RF systems during this critical program growth ph...
3 weeks ago
Product Marketing Director, Managed Business
$144K - $294K *
Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...
1 week ago
Customer Support Program Manager
$100K - $120K *
Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...
4 days ago
$80K - $95K *
Take ownership of endpoint management and device lifecycle, overseeing configuration, security, and provisioning while executing onboarding/offboarding processes. Collaborate closely with IT leadershi...
2 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.