Director, Technical Support Jobs

Shape our AI digital support experience, managing help strategies, content, and community for millions. Collaborate cross-functionally to enhance self-serve capabilities and lead a dedicated team in a...

Optimize client-facing technology solutions by providing expert IT/AV support for dynamic business presentations, ensuring seamless integration and operational excellence in high-stakes environments a...

Unlock innovative solutions as you lead a talented engineering team, driving technical support services for diverse market sectors. Shape strategic direction while ensuring product excellence and cust...

Champion the transformation of enterprise customer experiences through end-to-end technical delivery. Oversee complex implementations and drive platform adoption while fostering long-term success and...

Elevate product support by leading a talented team to ensure mission-critical hardware and software operate seamlessly. Guide customer satisfaction through proactive support processes, technical docum...

Manage and build the product support organization to ensure mission-critical systems operate effectively, providing real-time assistance and coordinated spare part support for customers, while driving...

Champion a secure and scalable IT strategy that enhances both corporate operations and customer experiences. Lead a dynamic IT team, ensuring effective management of technology in manufacturing and su...

Join a dynamic team as you drive IT strategy and operations across Corporate and Manufacturing sectors, ensuring secure, efficient tech solutions that scale and enhance user experiences for internal t...

Elevate our Corporate IT function by leading technology operations across Manufacturing and Supply Chain. Drive strategic IT initiatives and manage customer-facing hardware for a secure, scalable, and...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Lead the charge in delivering top-notch tech support while fostering a proactive desktop support team culture, ensuring exceptional service and issue resolution in a high-performance construction envi...

Grow your career with a leadership role overseeing IT infrastructure, ensuring compliance, and guiding a skilled team to develop effective technology solutions in a dynamic environment focused on memb...

Take ownership of customer technical support by resolving issues, building automation, and liaising between teams. Your problem-solving skills will help create an efficient support infrastructure whil...

Join a team that's driving impactful programs by leading project workflows, ensuring compliance with PMO standards, and optimizing team productivity in a dynamic government consulting environment. You...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Elevate customer support by leading a team that enhances operational excellence and adopts AI-driven strategies within AWS ecosystems. Drive improvements in customer satisfaction and create scalable s...

Transform the training landscape by designing and implementing comprehensive technical training programs for employees and clients in the EPG field, ensuring enhanced skills and optimizing performance...

Oversee technology operations and service delivery, ensuring consistency, efficiency, and alignment with client needs. Drive improvements across multiple sites while coordinating with technical teams...

Drive technical excellence by supporting customers, leading troubleshooting efforts, and mentoring team members. Collaborate across departments to enhance service quality, while contributing to compre...

Transform the future of technology by establishing a visionary strategy and leading a dynamic engineering organization, integrating cutting-edge AI while delivering scalable, impactful solutions in a...

Pioneer onboarding excellence by redefining customer experiences through strategy, automation, and cross-vertical collaboration, ensuring swift adoption and retention. Drive measurable outcomes while...

Champion end-to-end execution of a global sales onboarding program, ensuring quality participant experiences and operational excellence while managing cross-functional teams in a dynamic environment...

Lead systems engineering initiatives, driving architecture and integration across multi-disciplinary teams. Guide complex projects lifecycle and mentor engineers, ensuring alignment with product goals...

Take ownership of a portfolio generating $10M-$15M in revenue, driving client relationships, spearheading project delivery, and nurturing cross-functional teams to achieve strategic growth and excelle...

Drive strategic partnerships and delivery excellence for a complex client portfolio, fostering growth and operational success. Lead multi-disciplinary teams, ensuring high-quality project outcomes whi...