Director, Technical Support Jobs

Empower our Support team by analyzing metrics, enhancing AI tools, and driving operational excellence. Collaborate with cross-functional teams to optimize processes and improve customer experience thr...

Champion a dynamic team focused on managing and enhancing enterprise help desk operations. Leverage your technical expertise to ensure contractor performance meets stringent SLAs while supporting crit...

Lead the charge in driving strategic technology initiatives by managing a team of business analysts, ensuring effective project execution, and fostering collaboration across departments to enhance org...

Lead the charge in managing client-facing SaaS products on AWS, ensuring operational excellence, security compliance, and performance optimization while overseeing a dedicated team. Drive innovation a...

Elevate operational excellence by leading end-to-end management of client-facing AWS SaaS products, ensuring security, compliance, and optimization while directly engaging in architecture and support...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Join a team that's committed to optimizing and securing our AWS-hosted SaaS platforms, ensuring compliance and performance. Take on hands-on leadership in architecture, operations, and product reliabi...

Drive the management, operation, and security of client-facing SaaS products hosted on AWS. Be a hands-on leader, ensuring platform performance, compliance, and continuous product improvement while su...

Build expertise as a key technical resource, ensuring resolution of equipment issues while supporting customer needs and internal teams. Utilize analytical skills to monitor performance and provide tr...

Reimagine customer service by leading operational excellence and innovation across customer experience and support functions. Drive a world-class team focused on satisfaction, efficiency, and strategi...

Manage and mentor a technical support team while ensuring efficient client issue resolution. Drive customer satisfaction and product adoption through effective leadership, process optimization, and cr...

Champion exceptional customer support by resolving complex technical issues and collaborating with engineering and installers to drive solutions, ultimately enhancing user experience and operational e...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Transform enterprise technology strategy by leading IT teams and initiatives across ERP, eCommerce, and infrastructure. Drive modernization efforts, ensure compliance, and enhance service delivery whi...

Champion exceptional client experiences by leading a dynamic team dedicated to successful software delivery and implementation. Drive performance through mentoring, resource management, and collaborat...

Join us to oversee a dynamic team driving client satisfaction through efficient software implementations. You'll lead hiring, manage performance, and ensure optimal utilization while consulting on pro...

Transform customer experiences by leading technical support and implementation teams. Drive continuous improvement and ensure successful deployments of DSD technology solutions while fostering collabo...

Join a dynamic team as a Technical Support Engineer, bridging support and engineering. Tackle complex issues, enhance customer satisfaction, and drive improvements in application performance while uti...

Advance your career as an IT Support Engineer, delivering critical tech solutions for small to mid-sized businesses. Collaborate with a skilled team to tackle complex issues while assisting clients wi...

Champion logistics excellence by overseeing multi-location warehouse operations, managing vendor relationships, and leading a dynamic logistics team to support seamless program execution nationwide. B...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Pioneer innovative solutions as a Product Support Engineer, tackling complex enterprise software issues. Collaborate closely with customers and teams to resolve challenges, ensuring optimal configurat...

Optimize technical customer engagement through effective program management, aligning packaging strategies with performance goals, and ensuring seamless integration of new product introductions in col...

Drive global technology operations by enhancing service delivery, improving employee experience, and establishing strategic partnerships. Lead initiatives for operational resilience and continuous imp...

Shape the future of technology operations by leading global service delivery, enhancing employee experience, and driving continuous improvement through strategic partnerships and operational resilienc...