Director, Technical Support Jobs

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Support and elevate service operations across the Americas, leading a dedicated team to enhance customer success through exceptional field service and technical support while ensuring optimal performa...

Transform operations by leading teams in manufacturing and engineering, ensuring excellence in safety, quality, and efficiency while fostering a culture of pride and innovation to support organization...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Empower IT Service Desk operations by leading a team, enhancing customer service, and implementing best practices to ensure effective technical support for users, balancing operational efficiency with...

Elevate IT support operations as a leader, ensuring exceptional service and best practices to enhance user experience while managing a skilled team and driving process improvements for IT Service Desk...

Build and lead the Technical Program Management function to ensure disciplined delivery of high-impact projects. Collaborate across Product, Engineering, and Hardware teams, translating ambitious goal...

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

Optimize the Technical Support team to enhance customer success through real-time issue resolution, skill development, and process improvements, while fostering a collaborative and high-performing tec...

Unlock potential by leading end-user support initiatives across all company locations. This role integrates team leadership and technical expertise to enhance service delivery and user experience whil...

Empower plant operations teams by enhancing production efficiency and continuous improvement. As a key leader, drive technical development, troubleshoot issues, and collaborate on projects to meet saf...

Shape the future of pharmaceutical operations by leading a global team of project managers to ensure successful technology transfers and lifecycle management at Contract Manufacturing Organizations, d...

Unlock the potential of our GTM systems by designing and automating workflows that enhance revenue operations. Own the architecture and execution to drive the transition from manual processes to robus...

Empower a dynamic Product Support team to enhance customer experiences through effective issue resolution, process improvements, and team mentorship while actively engaging in technical support activi...

Lead strategic media initiatives across digital and traditional channels. Oversee cross-team collaboration and empower junior media professionals through training and development while ensuring progra...

Shape the future of product management by leading cross-functional teams, driving innovation, and strategically launching cutting-edge scan and print solutions. Elevate organizational capabilities thr...

Transform operational excellence by leading IT, compliance, and vendor management while driving strategic projects and AI initiatives. Oversee a dynamic team, enhancing productivity across global offi...

Optimize customer support by designing processes and systems to ensure seamless escalations and ownership of tickets, driving down response times and improving accountability across teams for a superi...

Join our team to lead and enhance service operations, optimizing productivity, fostering teamwork, and ensuring exceptional customer experiences. Collaborate with cross-functional teams and uphold our...

Join a team that's driving innovation in agricultural solutions as you lead cross-functional teams, ensuring compliance and quality. Your strategic leadership will enable exceptional service and growt...

Shape the future of agricultural innovation by leading technical teams, driving strategy, and ensuring compliance. Collaborate across functions to deliver groundbreaking solutions and enhance customer...

Drive IT governance, strategy, and security compliance to enhance company operations and ensure cybersecurity readiness in a defense contracting environment. Responsibilities include vendor management...

Shape the future of operational excellence by leading a skilled team to resolve complex system issues, enhance support processes, and drive cross-functional collaboration in a fast-paced environment...

Drive exceptional customer support and technical excellence as you tackle complex challenges, mentor a dynamic team, and enhance OpenText's Information Management solutions through best practices and...

Shape our AI digital support experience, managing help strategies, content, and community for millions. Collaborate cross-functionally to enhance self-serve capabilities and lead a dedicated team in a...