Director, Customer Success Jobs in San Francisco, CA

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

Engage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that en...

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Lead the charge in transforming customer operations into a world-class engine. You'll oversee onboarding, support, and success efforts, ensuring clarity and speed while scaling operational excellence...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

Lead the Customer Success function, designing systems and processes to drive user adoption. Build and manage a high-performing team, ensuring exceptional customer outcomes and retention across enterpr...

Drive customer success by managing 30-40 enterprise accounts, ensuring adoption, value realization and renewals. Become a trusted advisor, leading data-driven reviews and identifying upsell opportunit...

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

Champion partner success by guiding MSSP/MSP relationships post-sale, driving adoption, optimizing performance, and enabling growth through strategic collaborations and exceptional technical support...

Join a team that's dedicated to transforming customer success through AI. As a Customer Success Manager, you will guide key clients in maximizing their return on investment, ensuring they effectively...

Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

Champion operational excellence and scalability in Customer Success; optimize systems and processes to enhance renewals, drive insights, and align with strategic goals, while leading automation and in...

Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...

Lead the charge in enhancing customer success operations by developing a robust engagement model, implementing data-driven strategies, and mentoring a team focused on proactive retention and streamlin...

Champion customer success by managing Mid-Market accounts and driving adoption. Leverage strong relationships, operational expertise, and insights to ensure measurable outcomes and enhance customer va...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...