Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$215K - $275K *

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Join us to drive growth and value for large government accounts by advising senior IT leaders, enhancing cybersecurity, and modernizing infrastructure. Your expertise will shape successful outcomes in...

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Take ownership of regional business development initiatives, driving sales and expanding client relationships within pharmaceutical and biotech sectors. Collaborate with teams to optimize strategies a...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$215K - $275K *

Join a team that's driving growth in the Workday Healthcare sector by engaging new customers, expanding existing accounts, and delivering exceptional solutions built on expertise and strong client rel...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Join our dynamic team as you drive growth in the Workday Healthcare practice, acquiring new customers and enhancing client relationships through innovative digital solutions while achieving impactful...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Accelerate progress at our Workday Healthcare practice by acquiring new clients and expanding accounts. Drive sales goals by leveraging expertise in Workday SaaS solutions, optimizing client relations...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Lead strategic growth initiatives in large state and federal agencies, driving product adoption and maximizing value for clients while navigating complex procurement and compliance landscapes. Act as...

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$115K - $125K *

Optimize membership growth and engagement through strategic relational leadership. Drive value for startups and tech companies by building strong networks, enhancing member experiences, and achieving...

Kitchener, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Take ownership of marketing strategy for key client relationships, driving growth through tailored roadmaps and strategic leadership. Operate as a senior voice, collaborating with senior executives an...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive excellence in manufacturing by optimizing processes and ensuring high-quality standards. Collaborate with cross-functional teams to enhance efficiency and maintain compliance with industry regul...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $165K *

Lead, foster, and manage client partnerships while driving multi-disciplinary team success to deliver strategic project excellence. Your expertise will steer workflow and development, aligning client...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$204K - $266K *

Grow your career with this leadership role guiding Solutions Engineers while collaborating with sales to enhance customer solutions and drive revenue growth in a dynamic, fast-paced environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $118K *

Lead the charge in enhancing customer success by developing strategic plans, fostering relationships, and driving value realization for service investments while ensuring measurable outcomes and ident...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$320K - $380K *

Unlock potential by defining and driving strategic partnerships that enhance growth and user engagement. Collaborate across teams to launch initiatives that scale success and optimize partner relation...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Drive the success of enterprise SaaS transformations. Lead global programs ensuring strategic stakeholder engagement and deep expertise in Contract Lifecycle Management, enabling value realization acr...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in managing complex, enterprise-level programs by coordinating cross-functional teams, ensuring strategic alignment, and mitigating risks to drive successful outcomes...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead the charge in delivering strategic, cross-functional programs that align with business goals while managing risks and stakeholder expectations. Guide teams for successful execution and foster str...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $160K *

Champion product strategy by leading discovery and execution for AI-powered solutions in commercial real estate. Collaborate with diverse teams and use domain expertise to drive innovation and deliver...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$89K - $118K *

Champion customer success initiatives by managing relationships, strategizing outcomes, and driving engagement. Execute success plans that enhance customer value while ensuring retention and growth in...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$127K - $204K *

Advance client success by leading global partnerships, optimizing Visa's Money Movement solutions, and driving operational excellence for key clients. Leverage insights to enhance performance and ensu...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$182K - $244K *

Drive impactful strategic initiatives in banking & insurance, guiding customers to maximize Salesforce value through exceptional consulting, execution, and cross-functional collaboration. Be the trust...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$182K - $244K *

Join a team that's shaping strategic banking and insurance engagements. Drive value generation, build trusted relationships, and lead high-stake initiatives to ensure customer success and innovative t...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$182K - $244K *

Lead the charge in driving strategic initiatives for enterprise financial services clients, fostering partnerships, executing change programs, and maximizing the value derived from Salesforce engageme...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$182K - $244K *

Join a team that drives strategic value for top-tier financial services clients. You'll partner with executives, lead transformative engagements, and cultivate insights to maximize Salesforce's capabi...

US-AnywhereIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.