Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$70K - $95K *

Elevate growth through strategic partnership management, driving revenue and client success in the automotive financial services sector. Lead initiatives that enhance partner relationships and ensure...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the integration of brand and engagement strategies to enhance business growth. Collaborate cross-functionally, applying deep insights to create impactful solutions that bridge creativity and data...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in delivering operational excellence through data-driven strategies and innovative processes across diverse teams in lending and finance operations, focusing on client experience and c...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $180K *

Unlock potential by driving operational excellence in a high-growth aerospace environment. Collaborate across teams to enhance efficiency and deliver on strategic goals while managing short-term chall...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$98K - $154K *

Innovate your career as a Service Delivery Manager, leading complex managed services engagements. Drive program governance, manage client stakeholders, and deliver outcomes in a dynamic, enterprise en...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$208K - $250K *

Accelerate progress at HCP Marketing for Pediatric Oncology, driving brand strategy and omnichannel initiatives. Lead launch readiness and collaborate across functions to optimize HCP performance and...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$208K - $250K *

Shape the future of HCP marketing in pediatric oncology by driving strategy and execution for OJEMDA, enhancing brand positioning, and leading dynamic omnichannel campaigns to boost HCP engagement and...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Empower business decisions by leading ticketing analytics initiatives. Drive strategic insights, manage high-performing teams, and optimize revenue in a collaborative environment by championing data-d...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$122K - $228K *

Make your mark at a stable and thriving bank by driving strategic growth through high-value client relationships, complex deal structuring, and effective management of key accounts in the Emerging Mid...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$122K - $228K *

Lead strategic business development initiatives, manage high-value client portfolios, and drive significant revenue generation while ensuring alignment with client needs and bank objectives in a colla...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$244K - $390K *

Transform security governance, risk, and compliance by leading a global team that embeds advanced security controls into engineering workflows while ensuring regulatory and customer assurance for enha...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$115K - $125K *

Optimize demand-side marketing initiatives to enhance brand impact, drive revenue growth, and elevate sales enablement, while overseeing agency partnerships, campaigns, industry events, and performanc...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$228K - $344K *

Champion comprehensive security GRC strategies, fostering collaboration across teams to embed automation and enhance risk management while driving product innovation and customer trust throughout the...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $120K *

Optimize operations at a large-scale facility by leading teams, enhancing workflows, and driving continuous improvement while ensuring compliance with safety and quality standards...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$155K - $200K *

Champion employee engagement while managing performance programs and compliance. Build people-first strategies to retain top talent while partnering with managers to support a thriving workforce in a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Drive the strategy and execution of cloud product management, shaping scalable solutions while leading a high-performing team and fostering customer-centric innovation across enterprise cloud technolo...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $160K *

Join our team to shape the future of customer migration and transformation. Lead scalable delivery models, optimize customer experiences, and drive operational excellence across global teams while ens...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$105K - $110K *

Transform the employer-university engagement landscape by leading innovative partnerships and programs, fostering a collaborative culture, and enhancing student connections, ensuring a dynamic and eff...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$192K - $275K *

Champion the go-to-market strategy for innovative Zero Trust Branch solutions, driving messaging, positioning, and launches while collaborating with cross-functional teams to enhance customer engageme...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $152K *

Engage with high-touch customers to drive product adoption, ensure onboarding success, and foster long-term relationships while aligning customer objectives with strategic business goals and collabora...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$105K - $125K *

Transform your career as a Product Marketing Manager, driving impactful go-to-market strategies through buyer research and messaging frameworks. Collaborate across teams to translate platform capabili...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Pioneer your career by leading customer success for Public Sector accounts, driving engagement and growth. Engage with stakeholders to unlock value, leveraging data-driven strategies and commercial in...

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Transform enterprise client relationships by driving value through strategic alignment of technology solutions, operational efficiency, and deep engagement with C-suite stakeholders, ensuring growth a...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock potential by leading customer service strategies that enhance satisfaction and optimize performance. This role focuses on driving efficiency through data analysis while ensuring adherence to se...

3 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.