Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$100K - $130K *

Champion collaboration by leading support teams through agile methodologies, ensuring seamless escalation management and cultivating an innovative culture centered on AI technology and operational exc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $185K *

Drive client engagement and strategies to enhance health and benefits programs. Leverage expertise to foster relationships, generate new business, and lead a team in delivering superior client service...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Drive strategic account management and operational excellence by overseeing enterprise client relationships while building scalable success processes. Collaborate cross-functionally to enhance user ex...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $130K *

Champion client relationships by leading integrated teams to drive strategic business growth and enhance client outcomes in a dynamic environment focused on retirement solutions and product adoption...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $130K *

Empower lasting client relationships by leading integrated teams and driving profitable growth within a diversified portfolio of institutional clients, focusing on retirement plans and innovative fina...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $130K *

Transform client partnerships by optimizing strategies for growth and retention. Leverage deep industry expertise to enhance client experiences and drive sales across a complex portfolio of institutio...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $175K *

Drive digital customer experience strategy, aligning with enterprise goals to enhance performance and customer outcomes through actionable insights and robust execution plans...

Toronto, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $175K *

Lead digital customer experience strategy to drive enterprise alignment, leveraging insights to enhance performance and inform decision-making while collaborating cross-functionally to achieve measura...

Waterloo, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$180K *

Lead a dynamic sales team focused on driving growth in existing accounts through expert mentorship, strategic planning, and effective relationship management. Cultivate talent and achieve sales target...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$500K+*

Shape the future of customer solutions by leading a high-performing team that drives global growth, enhances client interactions, and collaborates on innovative product strategies to exceed ambitious...

3 days ago

  •   15+ years exp.  •   Enterprise Technology

$500K+*

Join a team that's redefining customer solutions by leading a global team of experts, driving growth, and enhancing customer relationships through strategic innovation and collaboration with cross-fun...

3 days ago

  •   15+ years exp.  •   Enterprise Technology

$500K+*

Lead the charge in building a high-performance Customer Solutions team, driving global growth through strategic execution, and fostering customer relationships to exceed expectations while managing a...

3 days ago

  •   15+ years exp.  •   Enterprise Technology

$500K+*

Inspire growth by leading a dynamic global team of Solution Engineers and Architects, driving revenue targets while defining strategic initiatives. Elevate customer engagement and foster cross-functio...

3 days ago

  •   15+ years exp.  •   Enterprise Technology

$500K+*

Manage a global team of Solution Engineers to drive customer success and revenue growth. Collaborate with executives to shape strategy, enhance solutions and ensure high-performance culture across reg...

3 days ago

  •   15+ years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in transforming organizational messaging through strategic communications, collaborating with executive leaders to enhance brand storytelling and drive market growth while measuring im...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Engage with enterprise accounting partners to drive Xero adoption and revenue growth. Shape account strategies and manage key relationships through workshops and consultations, ensuring partners achie...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Legal & Accounting

$204K - $281K *

Join a team that's redefining distribution strategy in the U.S. pharmaceutical landscape. Lead the Trade Operations team in delivering operational excellence for specialty and complex therapies while...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Elevate growth through strategic partnership management, driving revenue and client success in the automotive financial services sector. Lead initiatives that enhance partner relationships and ensure...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$165K - $206K *

Lead the charge in designing enterprise information architecture to enhance data integrity and governance across multiple domains fostering trustworthy, decision-grade insights for scientific and comm...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in delivering operational excellence through data-driven strategies and innovative processes across diverse teams in lending and finance operations, focusing on client experience and c...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Lead the integration of brand and engagement strategies to enhance business growth. Collaborate cross-functionally, applying deep insights to create impactful solutions that bridge creativity and data...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Unlock potential by driving operational excellence in a high-growth aerospace environment. Collaborate across teams to enhance efficiency and deliver on strategic goals while managing short-term chall...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$98K - $154K *

Innovate your career as a Service Delivery Manager, leading complex managed services engagements. Drive program governance, manage client stakeholders, and deliver outcomes in a dynamic, enterprise en...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$122K - $228K *

Make your mark at a stable and thriving bank by driving strategic growth through high-value client relationships, complex deal structuring, and effective management of key accounts in the Emerging Mid...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.