Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success Manager, Senior Manager - Healthcare & Life Sciences (Multiple Levels)
$123K - $273K *
Drive customer success by fostering partnerships and ensuring optimum value is delivered from our solutions. Leverage technical expertise in a collaborative environment to enhance client relationships...
Reposted 2 weeks ago
$133K - $192K *
Lead change management initiatives and execute impactful communication strategies, ensuring all stakeholders are aligned and engaged. Drive operational excellence while handling multiple projects in a...
Reposted 1 week ago
Customer Success Manager, Senior Manager - Healthcare & Life Sciences (Multiple Levels)
$147K - $298K *
Develop deep relationships with HLS customers, driving value from their Salesforce investment. Manage expectations and success metrics, ensuring seamless resolution of incidents while optimizing user...
Reposted 2 weeks ago
Customer Success Manager, Senior Manager - Healthcare & Life Sciences (Multiple Levels)
$123K - $273K *
Pioneer customer success by fostering trusted relationships, guiding enterprise clients in optimizing Salesforce investments, and addressing their evolving needs to drive maximum value and ensure oper...
Reposted 2 weeks ago
Director, Channel Partnerships
$208K - $263K *
Champion the growth of strategic partnerships, balancing coaching with commercial insight to drive revenue and operational excellence across the Partner Account Management function. Foster cross-funct...
Today
Director, Channel Partnerships
$208K - $263K *
Empower our Partner Account Management team to drive strategic revenue growth, overseeing performance while coaching and developing managers to enhance pipeline quality, forecast accuracy, and partner...
Today
Director, GTM Business Systems
$150K - $180K *
Shape the future of GTM systems by leading cross-functional teams to enhance platform capabilities for Marketing, Sales, Customer Success, and Support. Drive strategy alignment, prioritize investments...
Today
Director, GTM Business Systems
$228K - $308K *
Drive the evolution of GTM platforms by leading cross-functional initiatives that enhance business effectiveness, ensuring tech capabilities align with strategic goals across Marketing, Sales, and Cus...
Today
Program Manager, Strategic Operations
$104K - $201K *
Shape the future of program management by leading complex, cross-functional initiatives. Drive business outcomes, influence decisions, and optimize program delivery autonomously while collaborating wi...
Reposted 1 week ago
$120K *
Drive innovative digital strategies for public affairs campaigns, manage client relationships, and lead a high-performing team to deliver effective solutions and maximize client satisfaction in a dyna...
1 week ago
Director, Strategy & Transformation
$185K - $240K *
Drive enterprise transformation by working cross-functionally to define & prioritize strategic initiatives that enhance growth, cost-effectiveness, and operational efficiency while fostering collabora...
1 week ago
$80K - $95K *
Shape innovative digital customer success initiatives while collaborating with cross-functional teams to drive adoption, retention, and upselling for a growing portfolio. Utilize your creativity and s...
2 weeks ago
$140K - $150K *
Help us transform the building experience at One Liberty Plaza by leading strategic partnerships, enhancing tenant services, and ensuring operational excellence while curating a cohesive, community-dr...
2 weeks ago
Vice President, Service Delivery
$145K - $156K *
Champion operational excellence as a regional leader driving KPIs and scaling high-performing teams. Collaborate cross-functionally to enhance service delivery and implement standardized workflows acr...
Today
Client Success Manager, Oracle EPM/ERP - MANAGED SERVICES - U.S. or Canada
$135K - $165K *
Manage client relationships and service delivery for Oracle managed services. Drive governance, enhance client satisfaction, and oversee performance metrics while acting as the strategic liaison betwe...
3 weeks ago
Senior Customer Success Manager (East)
$84K - $94K *
Champion customer success by managing relationships and maximizing satisfaction for complex hosting and colocation clients. Collaborate cross-functionally to ensure the achievement of customer goals a...
3 weeks ago
Senior Customer Success Manager (East)
$84K - $94K *
Empower customer success through relationship management and strategic engagement. Drive satisfaction and retention by providing outstanding support for complex hosting environments while collaboratin...
3 weeks ago
Senior Director, Service Engagement Management
$201K - $302K *
Join a team that's driving the Service Engagement function, leading complex bid processes, and ensuring success through strong collaboration between Sales and delivery. Shape key opportunities and enh...
2 weeks ago
$212K - $292K *
Partner with us to transform Legal Operations through strategic leadership, technology adoption, and operational excellence. Lead a dynamic team while driving innovative solutions to enhance productiv...
Reposted 3 weeks ago
Brand Account Director, Healthcare and Financial Services
$113K - $133K *
Elevate client relationships by managing strategic healthcare and financial accounts, driving revenue through data collaboration solutions, and aligning with business objectives while leading cross-fu...
2 weeks ago
Brand Account Director, Healthcare and Financial Services
$113K - $133K *
Own and grow strategic healthcare and financial services accounts, leading client initiatives to drive adoption of data solutions, align business objectives, and optimize campaigns for improved perfor...
2 weeks ago
Director of Student Success and Pathways
$80K - $95K *
Shape the future of student success by leading comprehensive support systems spanning K-12 education, postsecondary pathways, and community partnerships, ensuring equitable access and student outcomes...
5 days ago
People Success Director (HRBP) - Technology
$117K - $180K *
Transform organizational health by partnering with tech leaders to drive strategic HR initiatives that enhance team performance, engagement, and effectiveness in a dynamic environment. Shape and execu...
3 weeks ago
$280K - $290K *
Transform revenue growth by partnering with sales leaders to implement best practices that drive new and expansion sales, enhance processes, and improve performance across a diverse portfolio of B2B s...
4 weeks ago
$80K - $95K *
Drive seamless integrations and empower agencies with GydeOS. You'll be hands-on in technical setups, optimizing configurations, and delivering swift support to ensure successful platform adoption acr...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.