Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$88K - $105K *
Champion strategic school partnerships by building trust with counselors, optimizing support, and driving growth. Lead initiatives to enhance student mental health access and improve operational effic...
1 week ago
$90K - $110K *
Engage with SLED accounts as a Customer Success Manager, fostering strong relationships, driving account growth, and ensuring customer satisfaction with technology solutions. Collaborate cross-functio...
2 days ago
$160K - $180K *
Lead the charge in optimizing account management and customer success for complex public sector partnerships. You will oversee a high-performing team, ensuring proactive relationship management, reten...
2 weeks ago
$250K - $300K *
Champion the engagement strategy for enterprise clients, managing relationships from acquisition through growth, and driving consultative solutions with a focus on technology transformations using Sal...
3 weeks ago
Director, Strategic Client Growth
$150K - $190K *
Shape the future of enterprise adoption by leading strategic client growth with cross-functional orchestration. Drive long-term success through executive governance, leveraging AI for decision-making...
Reposted today
Director, Strategic Client Growth
$150K - $190K *
Join a transformative team dedicated to driving strategic client growth and enterprise adoption of innovative solutions, while fostering executive relationships and orchestrating cross-functional init...
Reposted today
$85K - $100K *
Help us enhance customer relationships while driving adoption and engagement across our SaaS platform. You will lead onboarding and provide support, ensuring customers maximize value throughout their...
2 weeks ago
Director, Customer Implementation
$150K - $180K *
Grow your career with a strategic role overseeing utility software deployments. Lead a dedicated team, partner with executives, and drive complex digital initiatives to ensure transformative business...
1 week ago
Director, Customer Implementation
$125K - $150K *
Drive high-stakes enterprise account success by leading technical teams, crafting strategy, and solving complex problems to deliver measurable business value...
1 week ago
Director, Customer Implementation
$125K - $150K *
Champion high-stakes enterprise accounts by leading a team in delivering value-driven solutions, navigating complex projects and stakeholders, while fostering a culture of excellence. Drive customer s...
1 week ago
Customer Success Workforce Planning Manager
$90K - $110K *
Drive impactful workforce strategies to optimize customer success operations and enhance customer experience through data-driven forecasting and capacity planning...
4 days ago
$78K - $97K *
Engage with customers as a trusted advisor, driving satisfaction and adoption. Collaborate across teams to ensure successful implementation and ongoing support, fostering long-term relationships and i...
1 week ago
$78K - $97K *
Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...
1 week ago
$80K - $95K *
Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...
2 weeks ago
$109K - $171K *
Join a team that drives food innovation, collaborating across departments to transform consumer insights into actionable solutions. As a key strategist, you'll enhance customer success by leading inno...
3 weeks ago
Senior Director, Employee Success Business Partner
$164K - $304K *
Partner with us to drive strategic HR initiatives, aligning people and business objectives. Influence executive leaders, enhance workforce planning, foster talent development, and shape innovative wor...
Reposted 4 weeks ago
Senior Director, Employee Success Business Partner
$164K - $304K *
Elevate employee success as a strategic HR partner, advising senior leaders to align workforce strategies with business objectives while fostering growth and innovation in a dynamic technology environ...
Reposted 4 weeks ago
$108K - $169K *
Lead the Client Services department, ensuring client satisfaction, managing teams, and driving strategic initiatives to foster growth while adhering to compliance and operational excellence standards...
4 days ago
$108K - $169K *
Transform client services through strategic leadership, team development, and operational excellence, ensuring high-quality support and innovation while collaborating across departments to meet organi...
1 week ago
$85K - $118K *
Join a team that's dedicated to enhancing customer experience in healthcare. Manage relationships, provide training, and secure contract renewals while driving the successful adoption of our SaaS solu...
3 weeks ago
Enterprise Customer Success Manager
$76K - $96K *
Join our team to empower customers in maximizing their investment in our hybrid observability platform. Drive adoption, enhance retention, and uncover growth opportunities while cultivating strong par...
2 weeks ago
$73K - $112K *
Accelerate progress at a fast-paced eCommerce team by owning relationships, identifying growth opportunities, and driving revenue retention while using data to inform strategies and tactics for high-p...
4 days ago
Strategic Customer Success Manager
$130K - $180K *
Elevate customer success and drive transformative business value for strategic accounts. Collaborate with C-suite executives to align MongoDB solutions with their long-term IT objectives, maximizing c...
1 week ago
Strategic Customer Success Manager
$115K - $226K *
Champion customer success by maximizing lifetime value for top-tier accounts. Collaborate with C-suite executives, providing strategic advice and solutions to drive business transformations and elevat...
3 weeks ago
Strategic Customer Success Manager
$115K - $226K *
Empower our clients by strategically guiding them through transformative IT roadmaps. You'll partner with C-suite leaders, maximizing customer lifetime value and success in their journey with our adva...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.