Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Sr. Director, Revenue Operations (Global Customer Success & Services)
$270K - $330K *
Optimize post-sale strategies by leading operations and enhancing customer outcomes. Collaborate cross-functionally to improve processes, maximize efficiency, and support business growth within a high...
1 week ago
$90K - $120K *
Champion client success by building strategic partnerships, driving growth, and maximizing the value of solutions with cross-functional teams. Contribute significantly to enhancing client relationship...
Reposted 6 days ago
$90K - $110K *
Support business growth by enhancing customer relationships and troubleshooting issues. Collaborate across teams to maximize client success and drive value, helping property managers and owners levera...
2 weeks ago
$100K - $130K *
Elevate customer success by becoming a strategic partner who analyzes business needs, drives recommendations, and fosters strong relationships to optimize revenue and satisfaction within the wellness...
3 weeks ago
Director, Customer Experience (CX)
$171K - $299K *
Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...
6 days ago
Sr. Enablement Program Manager, Customer Success
$146K - $235K *
Lead the charge in designing and executing global enablement programs that drive success in customer renewal and adoption strategies. Collaborate across teams to enhance customer productivity and rete...
Yesterday
Sr. Enablement Program Manager, Customer Success
$140K - $206K *
Lead the charge in developing and executing global enablement programs that enhance customer success productivity and retention. Collaborate cross-functionally to align learning strategies with perfor...
Yesterday
Sr. Enablement Program Manager, Customer Success
$140K - $197K *
Join the effort to elevate customer success by designing and executing global training programs. Collaborate with cross-functional teams to enhance retention and adoption strategies, ensuring impactfu...
Yesterday
Customer Success Manager, Enterprise
$100K - $130K *
Drive impactful customer success for enterprise clients by enhancing engagement and adoption of solutions. Collaborate with stakeholders to achieve measurable business outcomes and ensure retention an...
Reposted 5 days ago
Director, Patient & Provider Services
$100K - $130K *
Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...
2 weeks ago
Mid-Market Customer Success Manager
$125K - $145K *
Elevate client success by ensuring seamless integration of AI solutions, driving adoption, and delivering superior experiences for 40+ mid-market customers, while optimizing processes and contributing...
4 days ago
Mid-Market Customer Success Manager
$125K - $145K *
Engage clients by overseeing the integration of AI solutions into workflows, ensuring value-driven adoption and optimizing customer success through strategic support and relationship management...
4 days ago
Senior Manager - Customer Success
$144K - $180K *
Empower partners through customer success by overseeing onboarding, training, and platform optimization. Collaborate cross-functionally to enhance user experiences and drive adoption, ensuring valuabl...
2 weeks ago
$90K - $120K *
Join a team that's leading the charge in customer success, driving hiring transformations for mid-market clients. Leverage your expertise in recruiting operations to enhance customer outcomes and fost...
1 week ago
Director, Data Engineering - Customer Success Score
$197K - $344K *
Engineer innovative data platforms and lead multi-team engineering initiatives to shape AI-driven product experiences. Drive strategic architecture and governance while cultivating a high-performance...
2 weeks ago
Director, Data Engineering - Customer Success Score
$197K - $313K *
Shape the future of data engineering by leading teams, setting architectural direction, and driving platform strategies for advanced, AI-driven product experiences at an enterprise scale...
2 weeks ago
Regional Director, Enterprise Client Success
$140K *
Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...
1 week ago
Senior Director, Product Management
$120K - $150K *
Shape the future of product development for an innovative inventory intelligence platform. Lead a team to drive strategic vision, enhance AI features, and engage with dealers to deliver superior softw...
3 weeks ago
Customer Success Manager, Commercial Scaled
$72K - $90K *
Accelerate customer success by managing a diverse portfolio of accounts, driving adoption, and effectively addressing potential risks through a structured engagement model. Collaborate cross-functiona...
2 weeks ago
Customer Success Manager, Commercial Scaled
$76K - $95K *
Support a diverse portfolio of commercial accounts by enhancing customer engagement and driving product adoption through structured success plans and proactive risk management within a growing tech st...
2 weeks ago
$70K - $115K *
Optimize customer success initiatives by delivering exceptional technical support for the Pathify platform. Collaborate cross-functionally to resolve complex issues, enhance user experience, and drive...
2 weeks ago
$70K - $115K *
Transform customer experiences by delivering exceptional technical support for our platform. This dynamic role requires diagnostics and collaboration, ensuring seamless user interactions while trouble...
2 weeks ago
$70K - $95K *
Drive customer success by managing relationships, enhancing product usage, and identifying growth opportunities within a dynamic, technology-driven environment...
2 weeks ago
Customer Success Manager, Scale
$83K - $90K *
Contribute to accelerated revenue growth as a Customer Success Manager in eCommerce, leveraging AI tools to enhance account management through prioritized outreach, risk management, and engagement str...
6 days ago
Manager, Customer Success (West)
$115K - $125K *
Lead a dynamic Customer Success team, ensuring operational efficiency and client satisfaction across the West Coast. Champion client relationships and drive sales growth while managing escalations and...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.