Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$175K - $185K *
Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...
1 week ago
$76K - $95K *
Join a team that's dedicated to enhancing customer success by building strong relationships, analyzing data trends, and providing technical support to ensure optimal utilization of solutions while adv...
2 weeks ago
$230K - $270K *
Join us to lead customer marketing initiatives that drive revenue and advocacy. As a strategic leader, you'll manage a talented team to enhance customer experiences and implement impactful marketing p...
4 weeks ago
Customer Success Manager | Mid-Market
$70K - $95K *
Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...
Yesterday
$195K - $229K *
Lead the charge in customer marketing strategy, driving upsell and retention across segments. Collaborate with cross-functional teams to create engaging programs that enhance customer success and fuel...
4 weeks ago
Enterprise Customer Success Director
$120K - $160K *
Optimize customer success relationships with key enterprise accounts. Drive product adoption, enhance retention, and collaborate closely with sales and product teams for strategic customer growth and...
1 week ago
$120K - $150K *
Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...
Reposted 4 days ago
$106K - $139K *
Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...
6 days ago
$90K - $120K *
Transform customer experience by leading a dynamic Customer Success team, driving customer satisfaction, retention, and revenue through strategic initiatives, technical support, and proactive engageme...
2 weeks ago
Client Success Manager (Manufacturing Division)
$75K - $95K *
Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...
Reposted 1 week ago
$70K - $95K *
Champion customer success by managing accounts, driving engagement, and building trusted relationships. Showcase measurable value and guide onboarding while identifying growth opportunities to enhance...
2 weeks ago
$90K - $140K *
Join our dynamic team to drive exceptional customer experiences and value. As a trusted advisor, you'll build relationships, guide product adoption, and ensure customer satisfaction while collaboratin...
4 weeks ago
Strategic Technical Project Manager
$150K - $160K *
Contribute to large-scale, high-visibility customer engagements by leading complex implementations. Oversee project governance and ensure on-time delivery while coordinating cross-functionally with va...
1 week ago
$80K - $100K *
Unlock customer potential and drive success by owning the post-sale journey for nonprofit accounts. Build relationships, enhance engagement, and optimize retention strategies to empower customers as a...
2 weeks ago
Customer Success Partner, Enterprise
$80K - $120K *
Champion client success by driving digital training strategies on our platform. Collaborate with customers to identify opportunities, ensure contract renewals, and foster valuable relationships to ach...
4 weeks ago
$151K - $207K *
Help us drive customer success by establishing strong relationships with enterprise clients to meet business objectives and increase satisfaction. Act as a strategic advisor, delivering solutions that...
1 week ago
VP, Customer Success & Retention
$120K - $180K *
Inspire exceptional client relationships by driving net revenue retention, managing a skilled Customer Success team, and leading innovative AI transformations to optimize client journeys and foster gr...
2 days ago
Enterprise Customer Success Manager
$100K - $120K *
Drive customer success by managing a portfolio of global accounts to foster adoption, renewals, and growth, while collaborating with internal teams to ensure optimal service delivery and satisfaction...
Reposted 1 week ago
Customer Success Engineering Leader
$120K - $150K *
Empower a high-performing team in driving customer success through technical expertise, scalable processes, and effective risk management. Lead strategic onboarding, escalation resolution, and collabo...
Today
Sr. Director, Revenue Operations (Global Customer Success & Services)
$270K - $330K *
Optimize post-sale strategies by leading operations and enhancing customer outcomes. Collaborate cross-functionally to improve processes, maximize efficiency, and support business growth within a high...
6 days ago
$90K - $120K *
Champion client success by building strategic partnerships, driving growth, and maximizing the value of solutions with cross-functional teams. Contribute significantly to enhancing client relationship...
Reposted 4 days ago
$90K - $110K *
Support business growth by enhancing customer relationships and troubleshooting issues. Collaborate across teams to maximize client success and drive value, helping property managers and owners levera...
1 week ago
$100K - $130K *
Elevate customer success by becoming a strategic partner who analyzes business needs, drives recommendations, and fosters strong relationships to optimize revenue and satisfaction within the wellness...
3 weeks ago
Director, Customer Experience (CX)
$171K - $299K *
Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...
4 days ago
Customer Success Manager, Enterprise
$100K - $130K *
Drive impactful customer success for enterprise clients by enhancing engagement and adoption of solutions. Collaborate with stakeholders to achieve measurable business outcomes and ensure retention an...
Reposted 3 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.