Director, Customer Success Jobs in Los Angeles, CA

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

Champion innovative Clinical Insight Services by managing partnerships in the pharmaceutical and biotech sectors. Drive revenue growth, lead proposal development, and enhance cross-team collaboration...

Shape the future of cinema advertising by building relationships with brands and agencies. Drive integrated media campaigns from inception to execution while managing client expectations and maximizin...

Optimize your career as you lead a strategic team to enhance client success and drive business growth, ensuring exceptional value realization and multi-product adoption for key accounts in a dynamic B...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

Drive innovation in product marketing by crafting strategies for a new AI-native offering. Lead market efforts, establish positioning, and engage deeply with buyers. Collaborate across teams to create...

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

Lead the charge in empowering strategic accounts to maximize business value through strong relationships and data-driven strategies, ensuring retention and growth while navigating an evolving tech lan...

Take ownership of strategic relationships with government agencies, driving compliance and success across your portfolio while fostering long-term partnerships and alignment with mission-critical mand...

Join a team that builds and scales high-quality customer support. Lead a skilled group with a focus on coaching, efficiency, and innovation in customer experience while collaborating closely with cros...

Empower enterprise clients as a Senior Customer Success Manager by driving automation success. Guide customer engagement from onboarding to renewal, ensuring value is delivered and fostering long-last...

Drive success by enhancing client engagement and product adoption across enterprise accounts. Act as a trusted advisor, ensuring clients fully realize value from their investments while strengthening...

Optimize educational frameworks by leading customer training initiatives, creating engaging certifications, and directly crafting content that enhances learning and compliance in a collaborative envir...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Advance your leadership in delivering complex SaaS programs that reshape insurance technology. Engage deeply in execution, ensuring exceptional results through a hands-on approach while driving client...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Engage with clients to align data-driven insights with business goals, driving measurable outcomes. Collaborate cross-functionally to translate complex challenges into actionable strategies while mana...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

Unlock the future of commercial operations by leading integrated pricing, contract negotiations, and deal management for a $250M ARR business. Drive redesign initiatives, optimize processes with AI, a...

Unlock potential by serving as a strategic technical advisor for enterprise clients. Drive solutions, optimize workflows, and enhance the customer experience through expert consultation and cross-func...

Contribute to transformative global marketing efforts that empower program teams in behavior change and advocacy. Lead strategies that enhance communication effectiveness and influence social norms in...