Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$110K - $130K *
Engage in strategic sourcing and supplier management for the Engine Business Group, overseeing operations across North America. Lead initiatives to optimize costs, enhance supplier relationships, and...
2 weeks ago
Assistant Director of Operations
$90K - $110K *
Join a team that's dedicated to driving excellence in distribution operations. Lead safety, quality assurance, and training initiatives while enhancing customer satisfaction and financial outcomes thr...
3 weeks ago
Senior Director, Customer Experience - Kennesaw, GA
$150K - $180K *
Champion an exceptional global customer experience strategy by defining and executing a multi-year roadmap that enhances customer interactions within the Health & Wellness sector, focusing on retentio...
3 days ago
Sr. Director, Strategic Customer Solutions CPO
$175K - $210K *
Join a team that's driving innovation in optical interconnect technology and strategic customer engagement while leveraging extensive industry expertise to identify growth opportunities and position t...
Reposted 3 weeks ago
Director, Business Process Excellence
$148K - $220K *
Optimize business process excellence by leading a multi-functional team to enhance operational efficiency, streamline initiatives, and drive sustainable improvements across the organization while coll...
3 days ago
$110K - $130K *
Lead the charge in optimizing global logistics operations, enhancing productivity and performance metrics across ordering, warehousing, and delivery processes while managing a team focused on continuo...
2 weeks ago
$320K - $400K *
Lead the charge in transforming freight brokerage operations by optimizing scalability, enhancing financial performance, and building a high-impact leadership team within a dynamic, multi-site environ...
5 days ago
$75K - $110K *
Lead the charge in transforming marketing strategies and promoting brand visibility through innovative content and industry engagement, while enhancing demand generation and establishing thought leade...
1 week ago
$150K - $180K *
Transform enterprise sales by driving strong account relationships, leading contract renewals, and expanding new business. Oversee a high-performing team, develop strategies for retention and growth...
2 weeks ago
$185K - $200K *
Optimize enterprise application strategy and drive ERP/CRM transformation. Lead teams to align technology with business goals while managing projects and partnerships for successful delivery. Deliver...
Reposted 2 weeks ago
$115K *
Launch strategic sales initiatives to drive revenue growth and enhance customer satisfaction across multiple retail locations, ensuring high performance of sales teams and alignment with market needs...
3 days ago
$115K *
Lead the charge in driving sales performance and customer satisfaction across multiple retail locations while developing strategies to exceed revenue targets and enhance the customer experience...
4 days ago
$125K - $150K *
Join a team that's revolutionizing sales leadership while driving growth and enhancing customer relationships. You'll oversee diverse teams, develop strategic sales plans, and position the organizatio...
1 week ago
$130K - $160K *
Lead the charge in transforming mid-market advertising by driving growth on our innovative platform. Collaborate with cross-functional teams and take ownership of the sales funnel to exceed targets an...
1 week ago
$105K - $125K *
Oversee and optimize supply chain operations, enhancing efficiency and profitability through strategic leadership and innovative process improvements, while collaborating with executive teams and depa...
3 weeks ago
$90K - $114K *
Champion customer service excellence by leading a dedicated team. Drive improvements, manage KPIs, and enhance employee training. Be the point of resolution for client inquiries while fostering a coll...
3 weeks ago
$110K - $130K *
Champion a transformative customer experience by leading the Customer Success organization. Design scalable processes, enhance client relationships, and drive operational excellence while partnering a...
3 weeks ago
$110K - $130K *
Transform customer support by leading teams to deliver a premium experience for VIP clients. Drive strategy, enhance collaboration, and utilize AI innovations to bolster satisfaction and loyalty acros...
Reposted 1 week ago
$168K - $227K *
Unlock potential by leading strategic supply chain initiatives and operations. Drive performance and innovation across planning, procurement, logistics, and supplier management while fostering cross-f...
2 days ago
Service Director, Commercial Electric
$100K - $120K *
Drive the success of service accounts by managing operations, obtaining new clients, and overseeing service projects while ensuring effective training and personnel management for optimal performance...
Reposted 3 weeks ago
Customer Service Manager - Connectors Business Unit
$88K - $105K *
Champion customer satisfaction by leading a dynamic service team, managing order processes and technical support, while fostering collaboration across aerospace and defense sectors to elevate customer...
3 weeks ago
$100K - $120K *
Drive operational success by leading Inbound and Outbound channels, enhancing performance standards, and implementing strategies for efficiency while fostering a collaborative and customer-focused env...
Reposted today
Technical Customer Service Manager
$88K - $105K *
Drive the customer experience through leadership in order management, technical support, and warranty processes. Foster cross-departmental collaboration to enhance service quality, operational efficie...
2 weeks ago
Executive Director of Client Delivery
$150K - $180K *
Lead the execution of complex software implementations, ensuring effective client delivery through direct engagement, cross-functional coordination, and comprehensive risk management. Drive operationa...
2 weeks ago
$120K - $145K *
Empower holistic customer engagement by leading the CRM strategy and lifecycle communications. Own data integration, multi-channel marketing, and team development to foster personalized, impactful rel...
6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.