Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$258K - $348K *
Transform business systems by leading a talented team to streamline processes and integrate AI. Collaborate cross-functionally to drive effective strategies that enhance operational efficiency and sup...
Today
Mgr, Supply Chain Customer Experience
$85K - $110K *
Engage clinical teams by optimizing supply chain processes and designing a seamless multi-channel support system. Lead a service team to resolve supply chain issues, enhancing operational efficiency a...
Today
$115K - $125K *
Champion customer satisfaction by managing support operations, ensuring timely service delivery, and resolving issues. Collaborate cross-functionally to meet performance metrics and drive continuous i...
1 week ago
$115K - $125K *
Lead customer support operations to enhance service quality, ensure SLA compliance, and drive continuous improvement. Collaborate cross-functionally, manage escalations, and optimize workflows to fost...
1 week ago
$80K - $120K *
Lead efforts to connect with potential clients, understand their needs, and position our unique services accordingly, while forging partnerships in the healthcare sector and driving sales through stra...
Yesterday
$120K - $150K *
Lead systems engineering initiatives, driving architecture and integration across multi-disciplinary teams. Guide complex projects lifecycle and mentor engineers, ensuring alignment with product goals...
1 week ago
$80K - $110K *
Lead product sourcing initiatives and optimize supply chains while managing vendor relationships and a high-performing team. Drive negotiations and enhance quality standards for competitive advantage...
1 week ago
$90K - $120K *
Pioneer product sourcing initiatives and optimize supply chains while leading a dynamic team. Foster strong vendor relationships and negotiate contracts to enhance quality, cost-effectiveness, and spe...
1 week ago
$80K - $110K *
Lead strategic sourcing initiatives to optimize supply chains, build vendor relationships, negotiate contracts, and mentor a high-impact team for successful product management and development in a dyn...
1 week ago
$80K - $110K *
Empower sourcing initiatives by negotiating vendor contracts and optimizing supply chains. Lead product sourcing for diverse categories while managing a high-performing team and fostering long-term su...
1 week ago
$80K - $110K *
Unlock potential by leading strategic sourcing initiatives, negotiating vendor contracts, and optimizing supply chains. Collaborate with high-performing teams to drive product development and ensure q...
1 week ago
$110K - $120K *
Drive regional operations management and enhance performance through strategic planning, team leadership, and process optimization. Collaborate with management teams to ensure efficient staffing and a...
Yesterday
$115K - $125K *
Oversee customer support operations, ensuring timely service delivery and high satisfaction. Collaborate cross-functionally to drive performance, improve operational efficiency, and resolve issues, wh...
3 weeks ago
$73K - $110K *
Champion the sales development team, driving performance through coaching, training, and strategic collaboration to meet growth targets and enhance overall sales effectiveness across all branches...
2 weeks ago
$110K - $120K *
Lead regional operations by overseeing management teams, ensuring compliance, and driving performance. Execute business objectives to deliver exceptional customer experiences and maintain efficient wo...
Yesterday
$135K - $155K *
Champion technology advancements by leading a dynamic IT Support team, optimizing service delivery, and ensuring superior technical support across the organization while achieving excellence in operat...
Reposted 1 week ago
Technical Director - Workplace
$145K - $175K *
Shape the future of design by guiding teams in the execution of complex projects, ensuring high standards in documentation and delivery while fostering technical excellence and mentoring talent across...
3 weeks ago
Senior Director Technical Program Management
$202K - $303K *
Shape the future of product management by leading cross-functional teams, driving innovation, and strategically launching cutting-edge scan and print solutions. Elevate organizational capabilities thr...
1 month ago
$96K - $140K *
Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...
Reposted 5 days ago
$130K - $180K *
Join a team that's driving transformational growth in US Payments. You'll lead a dynamic group of sales executives, shaping strategic efforts to build client relationships and achieve ambitious revenu...
4 weeks ago
$80K - $110K *
Deliver exceptional sales results by cultivating relationships, identifying client needs, and aligning solutions to enhance our ERP offerings. Drive growth through a balance of account management and...
3 weeks ago
Director, Enterprise Risk Management
$124K - $190K *
Elevate your career by managing and enhancing our Enterprise Risk Management program. Collaborate with stakeholders to align risk strategies with corporate goals while ensuring best practices and risk...
1 week ago
Director, Enterprise Risk Management
$124K - $190K *
Lead the charge in enhancing Enterprise Risk Management across business units, ensuring aligned risk strategies, standardized processes, and effective stakeholder engagement for optimal operational re...
1 week ago
Sourcing Manager, Distribution & Logistics
$103K - $138K *
Join a team that's transforming logistics by managing global sourcing strategies and enhancing efficiencies. Leverage your expertise in procurement to build relationships, drive innovations, and contr...
1 week ago
$90K - $113K *
Join a team that's dedicated to delivering high-quality resident care by providing clinical leadership and operational excellence. Engage with interdisciplinary teams and ensure compliance while foste...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.