Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Shape the future of engineering by leading a skilled team to optimize maintenance programs, enhance building systems, and ensure exceptional service delivery in a dynamic commercial environment while...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K *

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Unlock potential by leading impactful marketing strategies to enhance brand presence, drive traffic, and elevate customer engagement in multi-family housing. Utilize your expertise to shape brand voic...

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Lead strategic HR initiatives and foster a positive workplace culture, driving employee engagement and compliance. Your expertise will empower teams and enhance workforce performance consistently acro...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$115K - $183K *

Engage in shaping the vision and strategy for innovative EHR solutions, leading a talented team to deliver impactful digital health products that enhance clinical workflows and improve patient care ou...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Join a dynamic engineering team leading project execution and client satisfaction. Drive continuous improvement while mentoring associates and enhancing operational efficiency across diverse project s...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$208K - $260K *

Lead the charge in overseeing production accounting operations for various television projects while collaborating with key stakeholders to ensure budget accuracy and financial integrity from developm...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $150K *

Engage with strategic channel partners to drive business growth through proactive account management, solution alignment, and relationship building while ensuring a premier customer experience and sup...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead strategic client partnerships in healthcare RCM services, driving satisfaction and growth. Oversee relationship management to ensure operational excellence and performance outcomes for long-term...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Join a team that's driving innovative Total Rewards strategies, overseeing competitive compensation, benefits, and retirement programs. Leverage your expertise to enhance our human capital initiatives...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $155K *

Manage daily operations of warehouse and service functions, ensuring efficient delivery and customer satisfaction. Oversee budgeting, vendor performance, and compliance while driving continuous improv...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$241K - $447K *

Grow your career with a strategic leader role focusing on major business projects, acting as a key expert in key domains while enhancing collaboration across teams to drive impactful corporate strateg...

Reposted yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate and lead the implementation of xPL Offsite Manufacturing strategies to boost project performance and profitability. Collaborate with teams, promote new technologies, and develop a high-perfor...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Join a team that's driving innovation in Offsite Manufacturing to enhance project performance and profitability, while fostering collaboration across business units and market segments to define strat...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$160K *

Advance the firm's strategy and client engagement by nurturing business opportunities, leading project teams, and fostering innovative initiatives. Drive revenue and enhance team capabilities while ac...

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$157K - $283K *

Grow your career with a dynamic sales leadership role, strategizing to drive revenue growth for North America. Lead sales teams, manage key accounts, and elevate market presence through innovative str...

1 month ago

  •   11 - 15 years exp.  •   Business Services

$160K *

Transform client engagement through strategic leadership and innovative initiatives. Drive revenue growth, enhance team capabilities, and deliver exceptional project outcomes while fostering strong re...

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K *

Contribute to strategic client engagement while leading a talented team in driving innovative customer solutions, managing revenue goals, and enhancing operational expertise to advance the firm’s mark...

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$62K - $101K *

Unlock your earning potential by leveraging your door-to-door sales expertise to engage homeowners, drive internet service upgrades, and build valuable community relationships in a flexible work envir...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$62K - $101K *

Transform your door-to-door sales experience into a rewarding career with unlimited earning potential. Engage homeowners, drive sales, and leverage your skills while enjoying the flexibility of a self...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$62K - $101K *

Drive your sales career forward by engaging with homeowners daily to upgrade their internet experience. Leverage your door-to-door sales expertise to make impactful connections and achieve outstanding...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Collaborate with leadership to oversee accounting operations, establish policies, and provide financial insights. Lead a dynamic team, support asset management, and drive strategic decision-making to...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$186K - $232K *

Transform client relationships by driving satisfaction, profitability, and growth through effective leadership, proactive engagement, and operational excellence while navigating complex challenges in...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $169K *

Contribute to excellence in customer satisfaction by managing supply chain activities, leading a team in forecasting, sales order management, and continuous improvement to optimize operational efficie...

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.