Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $95K *

Drive operational and financial excellence across school districts, leading performance improvements, client relations, and fostering team development to ensure exceptional dining services meet compli...

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $105K *

Lead the charge in enhancing service efficiency by overseeing operations, managing budgets, and fostering customer relations. Drive continuous improvement while maintaining high standards of quality a...

Ayr, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$177K - $237K *

Lead the charge in e-commerce strategy and product innovation, driving growth and optimizing user experience across platforms. Oversee multi-year roadmaps and cross-functional teams while ensuring ali...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Develop and lead a high-performing sales team to drive growth, enhance market share, and build strong customer relationships while ensuring alignment with business values and standards...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $108K *

Lead a dynamic sales team to drive growth, enhance customer relations, and foster development. Set strategic goals and maintain performance standards while cultivating a collaborative and accountable...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$105K - $120K *

Lead project delivery with a focus on quality, budget, and client relations. Oversee teams in managing localization projects, while communicating with stakeholders and strategizing for continuous impr...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Lead the charge in delivering high-quality commercial construction projects. Collaborate with diverse teams to ensure client satisfaction, maintain project schedules, and uphold safety standards in ho...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Pioneer excellence in commercial construction as you direct multiple teams, ensuring project success through effective management, safety oversight, and client engagement across hospitality, multifami...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Drive total rewards strategies across North America, balancing fiscal goals with competitive benefits to empower a diverse workforce while ensuring compliance and optimizing vendor partnerships for op...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Partner with us to turn product vision into reality by executing the roadmap, ensuring backlogs are prioritized, and collaborating with technical teams to deliver effective AI-driven solutions that me...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Champion client experience and growth by training and inspiring field teams, driving sales methodologies, and ensuring operational excellence across multiple locations, leading to measurable sales gro...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Champion client satisfaction and revenue growth by training teams in best practices, operational standards, and effective sales strategies in a fast-paced multi-unit environment. Drive accountability...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock growth by leading client experience initiatives, driving multi-unit sales strategies, and coaching teams across locations. Focus on developing consultative sales skills to enhance client intera...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Optimize client experience and drive sales growth through effective training and operational excellence across multiple locations, enhancing consultation and selling skills of team members to ensure c...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team as you own the client experience strategy, driving sales growth and developing field teams across various locations. Leverage your retail and coaching expertise to shape the future...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive client experience excellence and sales growth by coaching multi-unit teams, developing strategies, and optimizing client interactions across various locations...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Optimize client engagement and sales strategies across multi-unit operations. Drive team performance through effective coaching and training, enhancing the overall client experience and achieving targ...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive client experience and sales growth through comprehensive training and coaching, enhancing operational standards and fostering cross-functional collaboration across multiple locations in the med...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Execute strategic leadership in billing operations, driving compliance and optimizing claims processes while collaborating across departments to enhance revenue performance and operational excellence...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$87K - $109K *

Lead and optimize financial operations, driving efficiency in Accounts Payable and Source-to-Pay processes while managing an offshore team to support organizational goals through continuous improvemen...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$87K - $109K *

Join a dynamic team to lead and optimize Supplier Shared Services operations, ensuring high-quality financial processes, compliance, and continuous improvement in alignment with key business objective...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Transform enterprise-wide software and application development by leading strategic vision, managing a high-performing team, ensuring project alignment with business goals, and implementing best pract...

Today

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive operational excellence in hazardous waste services, leading national initiatives to enhance safety, compliance, and profitability. Collaborate with cross-functional teams to implement scalable s...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Shape the future of global sales by driving OPTIMA's commercial growth strategy. Lead cross-functional teams to identify opportunities, maximize revenue, and enhance market share through innovative ch...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Engage in dynamic labor relations management, driving negotiations and strategic guidance across North America, while ensuring effective collaboration and advice for corporate and field operations sta...

4 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.