Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $95K *

Lead the charge in customer success by managing major accounts, enhancing relationships, and driving strategic initiatives. Focus on delivering exceptional service and support to ensure revenue growth...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead customer success initiatives by managing relationships with major accounts, enhancing service delivery, and driving revenue growth through effective communication and strategic planning. Engage i...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform customer service delivery by leading a team to drive efficiency, satisfaction, and continuous improvement in parts operations, ensuring timely solutions for mining customers across Canada wi...

Lively, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Develop and execute strategic sales initiatives to drive revenue growth, identify new business opportunities, and cultivate strong client relationships within a designated region, ensuring solutions m...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Join a dynamic team to lead customer service and inside sales operations, enhance service delivery, and develop talent while building strong business partnerships and driving strategic initiatives for...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead and enhance multi-state payroll operations, driving compliance, process improvements, and technology integration across North America while maintaining accuracy and efficiency through a dedicated...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$210K - $225K *

Transform operations by driving strategic leadership and continuous improvement across multiple facilities, ensuring P&L accountability, operational excellence, and safety compliance to support sustai...

1 month ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Lead business development and revenue growth in your region by identifying new opportunities, building client relationships, and partnering with operational leaders to achieve innovative solutions tha...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the charge in developing and executing a regional sales strategy, driving business growth and client partnerships while overseeing the full sales cycle and collaborating with internal teams to me...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Contribute to revenue growth by developing and executing a robust sales strategy, building strong client relationships, and leading the sales cycle from prospecting to closing within the region...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Advance your career as a Service Delivery Manager, ensuring IT services meet business needs. Be the vital link between tech and operations, driving service excellence and risk mitigation in a dynamic...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive global procurement excellence by leading strategic sourcing, optimizing supply chains, and ensuring effective materials management while collaborating with teams across all SPIROL locations for...

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform project delivery by leading teams, managing budgets, and mitigating risks while fostering client relationships and driving future opportunities in the construction industry...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading strategic initiatives in workplace technology and field services. Oversee mobile systems, operational support, and warehouse inventory management to enhance employee produc...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead and optimize the supply chain strategy, ensuring effective procurement, inventory management, and supplier performance to support production and customer needs while balancing cost and quality ob...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Accelerate progress at the forefront of interactive marketing by leading strategic initiatives, nurturing client relationships, managing campaign development, and driving results through effective col...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive strategic client relationships and lead interactive marketing initiatives. Collaborate with teams to deliver impactful solutions, manage budgets, and ensure client satisfaction while fostering b...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$65K - $100K *

Partner with us to drive service sales growth in Idaho and Eastern Oregon. Leverage client relationships and technical expertise to expand our service offerings, manage sales projects effectively, and...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Engage your expertise to lead end-to-end U.S. vaccine distribution, managing logistics, compliance, and third-party partnerships to ensure efficient, cost-effective delivery while driving operational...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's driving strategic engagement across major foodservice distributors, fostering deep relationships to achieve growth and profitability. Lead initiatives that align customer needs with...

5 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$71K - $116K *

Develop and lead a team of Direct Sales Representatives to achieve sales targets. Optimize customer acquisition strategies and enhance team performance while ensuring alignment with company values and...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion logistics excellence by overseeing customer equipment movement, ensuring safe, timely delivery across the network while managing both internal and external transportation programs effectively...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Deliver exceptional logistics solutions by managing carrier networks, ensuring compliant, on-time equipment transport while optimizing costs and enhancing service quality across multiple markets. Driv...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$135K - $160K *

Empower customers by leading the full lifecycle of product integration, driving successful adoption through training and support while collaborating with engineering and product teams to enhance user...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in enhancing patient financial engagement and recovery operations. Drive operational excellence through staff development, process improvement, and technological optimization while col...

Today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.