Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director of Customer Experience
$150K - $180K *
Play a key role in enhancing the customer journey by leading strategies that drive customer satisfaction and retention. Collaborate with cross-functional teams to create a seamless member experience a...
2 weeks ago
Account Director, Broadcom Software
$154K - $247K *
Drive revenue growth for Enterprise customers by managing accounts, pipeline deals, and relationships. Utilize strong communication and negotiation skills to exceed sales targets and ensure sustainabl...
Reposted 3 weeks ago
$120K - $150K *
Lead the charge in enhancing client success through strategic initiatives, operational excellence, and team leadership. Foster executive relationships while driving revenue growth, retention, and alig...
5 days ago
$130K - $150K *
Join a team that's shaping our global supply chain strategy. Lead procurement efforts, optimize vendor relations, and implement Lean methodologies to ensure product quality and inventory efficiency wh...
1 week ago
$130K - $150K *
Oversee the global supply chain strategy, driving efficiencies and supplier relations while leading a team to optimize inventory management and improve product quality in a dynamic, fast-paced environ...
1 week ago
Director, Wealth Client Relationship Manager
$114K - $130K *
Serve as a strategic partner to clients, guiding them towards their financial goals through tailored investment strategies and exceptional relationship management, while overseeing a team to ensure hi...
3 weeks ago
$125K - $150K *
Lead the charge in efficient field service delivery, ensuring quality, safety, and customer satisfaction while fostering a high-performance team and optimizing regional operations for growth...
2 weeks ago
$130K - $160K *
Drive operational excellence by leading field service activities, ensuring safety, service quality, and customer satisfaction. Develop high-performing teams and execute regional improvement plans for...
2 weeks ago
$110K - $130K *
Accelerate progress at the forefront of logistics strategy, optimizing supply chain operations for perishable products while leading cross-functional collaborations to elevate operational excellence a...
Reposted 4 days ago
$110K - $130K *
Accelerate progress at a dynamic organization by leveraging your expertise in project management to drive initiatives and enhance operational efficiency across multiple teams, ensuring alignment with...
Reposted 3 weeks ago
Director, Customer Implementations
$125K - $150K *
Join a team that empowers global implementation excellence by leading a dedicated team responsible for complex enterprise initiatives, enhancing customer value, and driving project success in a dynami...
2 weeks ago
$110K - $130K *
Lead and elevate the organization's quality strategy, ensuring compliance, fostering continuous improvement, and partnering with cross-functional teams to enhance product quality and customer satisfac...
2 weeks ago
$110K - $130K *
Drive strategic growth and client satisfaction by managing complex relationships, delivering innovative solutions, and executing high-impact initiatives. Collaborate cross-functionally to meet client...
4 days ago
$110K - $130K *
Drive sales growth and enhance customer satisfaction by developing strategies and leading multi-unit retail teams. Oversee performance metrics and collaborate with store leaders to foster a customer-c...
3 weeks ago
$110K - $130K *
Lead transformative sales strategies to drive revenue growth and enhance customer satisfaction across multiple retail sites, empowering store teams to excel and deliver exceptional shopping experience...
3 weeks ago
$110K - $130K *
Transform retail sales performance by leading multiple locations to exceed targets, enhancing customer satisfaction, and driving strategic initiatives to cultivate a thriving market presence and foste...
3 weeks ago
$110K - $130K *
Champion a customer-first culture by driving strategic sales initiatives across multiple retail locations, fostering sales team development and enhancing customer satisfaction to achieve market growth...
3 weeks ago
$95K - $115K *
Champion marketing innovation by leading a team focused on product positioning, ensuring seamless collaboration between departments and leveraging market insights for strategic growth...
2 weeks ago
$95K - $115K *
Lead a dynamic team to drive innovative product marketing strategies, ensuring effective collaboration across departments. Utilize market insights to enhance product positioning and elevate customer e...
2 weeks ago
$95K - $115K *
Join a team that's redefining product marketing by leading a talented group to drive innovative strategies, mentor associates, and enhance collaboration across departments, all while shaping the futur...
2 weeks ago
$95K - $115K *
Engage and mentor a team of Product Marketing Associates to drive innovative marketing strategies, ensuring seamless communication between departments. Utilize insights from market research to shape p...
2 weeks ago
$95K - $115K *
Lead the charge in shaping innovative product marketing strategies, mentoring a dedicated team, and driving cross-departmental collaboration to enhance product positioning and visibility in the market...
2 weeks ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Drive strategic technology leadership for customer engagement, overseeing multi-platform delivery across sales, service, and marketing. Collaborate with business leaders to align technology roadmaps w...
Reposted 6 days ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Join us to lead strategic technology initiatives that enhance Sales, Service, Marketing, and Digital Commerce experiences. Collaborate with cross-functional teams to deliver scalable, AI-enabled solut...
Reposted 6 days ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Reimagine technology leadership as you drive the vision for customer engagement and marketing platforms. Partner across disciplines, delivering innovative solutions that enhance customer experiences a...
Reposted 6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.