Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$130K - $180K *
Champion supply chain excellence across global manufacturing sites, optimizing materials flow and inventory management. Drive cost-saving strategies, lead SIOP processes, and ensure alignment among cr...
1 week ago
Senior Director, Business Process Transformation
$174K - $272K *
Shape the future of digital transformation by leading enterprise-wide process redesign, ensuring seamless integration of product, process, and quality data across functions to achieve operational exce...
4 weeks ago
$130K - $155K *
Oversee planning and management of engineering functions, ensuring compliance with healthcare regulations while enhancing service quality, team performance, and client relations in a high-stakes envir...
2 days ago
$90K - $120K *
Take ownership of P&L for a $10M+ residential HVAC/Plumbing OpCo, leading operations, building teams, and driving performance using data-driven metrics to achieve rigorous goals within a structured ac...
1 week ago
Director, Patient & Provider Services
$100K - $130K *
Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...
1 week ago
$100K - $155K *
Deliver impactful client relationships by strategically guiding C-level engagements, managing renewals, and driving growth through insightful proposals and effective solutions that address client pain...
3 weeks ago
Director, Electronics Sales - Bulk
$120K - $150K *
Transform the electronics market by driving sales strategy, managing a skilled team, and developing innovative product offerings while ensuring profit maximization and customer satisfaction through de...
2 days ago
$185K - $210K *
Drive revenue growth by leading a dynamic sales department, mentoring Account Executives, and shaping marketing strategies to enhance performance and client engagement across multiple locations...
2 weeks ago
Senior Director, Client Services
$120K - $150K *
Lead the charge in shaping client strategies and driving performance improvements, while mentoring a talented team in a hybrid environment. Foster strong client relationships and innovate solutions to...
3 weeks ago
Director, Commerce Engineering & Delivery
$120K - $150K *
Lead the charge in evolving digital commerce platforms, driving innovative consumer experiences and revenue growth through a multi-disciplinary team, optimizing technology with business outcomes, scal...
5 days ago
Sr Team Lead Customer Analytics
$173K - $214K *
Empower analytics-driven decision-making by leading strategic initiatives for customer performance and insights. Manage a team, collaborate cross-functionally, and drive growth through data analysis a...
Reposted 6 days ago
Senior Manager, Service Center 1
$75K - $95K *
Join a dynamic team as you lead operations at our service center, overseeing employee development and ensuring timely freight delivery while maintaining compliance with industry standards and safety r...
3 weeks ago
$95K - $120K *
Lead the charge in innovative communications strategy development and execution. This role requires managing high-profile client relationships, guiding a dynamic team, and driving impactful media camp...
2 weeks ago
Senior Manager, Service Center 1
$75K - $95K *
Join our team to oversee operations, drive efficiency, and enhance service quality in the bustling Less-than-Truckload (LTL) industry, while managing a dynamic team and ensuring compliance with regula...
3 weeks ago
$108K - $184K *
Unlock potential by leading customer service operations to enhance satisfaction, drive performance, and foster a culture of improvement and collaboration across teams, ensuring a seamless and exceptio...
3 weeks ago
$75K - $95K *
Join a team that excels in project management! Oversee equipment installations for new store projects, ensuring effective collaboration and communication with stakeholders for timely and quality proje...
2 weeks ago
Product Director, Personal Lines
$120K - $150K *
Lead strategic initiatives for product profitability by analyzing data, collaborating with teams, and mentoring colleagues to enhance performance in the personal Auto and Renters markets. Drive growth...
1 week ago
Senior Director, Product Management
$120K - $150K *
Shape the future of product development for an innovative inventory intelligence platform. Lead a team to drive strategic vision, enhance AI features, and engage with dealers to deliver superior softw...
2 weeks ago
$85K - $110K *
Lead a dynamic team to enhance customer service in packaging, bridging communications between customers, sales, design, and production. Drive efficiency and accuracy in project delivery within a fast...
Reposted 2 weeks ago
Director - Purchasing, North America
$156K - $247K *
Optimize procurement strategies to lead North America's purchasing function, driving efficiency and supplier partnerships. Collaborate cross-functionally to deliver cost-effective solutions aligned wi...
2 days ago
Director of Client Services Program Operations
$120K - $175K *
Lead and oversee manufacturer program operations and client relations while collaborating with executive management to enhance service delivery, drive organizational growth, and ensure effective commu...
1 week ago
$100K - $130K *
Partner with us to lead innovative IT business systems development, ensure optimal performance, and manage a talented team of IT professionals, aligning technology solutions with strategic business ob...
3 days ago
Lead Director, Specialty Trade
$100K - $231K *
Unlock potential by leading pharmacy contract negotiations and managing key manufacturer relationships. Drive strategies for procurement and cost reduction to support business goals within a high-impa...
3 weeks ago
Lead Director, Specialty Trade
$100K - $231K *
Drive your career with strategic leadership in specialty trade, managing key pharmaceutical relationships and negotiating impactful contracts to enhance market access and operational efficiency in a h...
3 weeks ago
$90K - $130K *
Join a team that empowers sales talent through coaching and leadership. You'll drive performance in real estate, ensuring success through training and expert knowledge of the industry, while engaging...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.