This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Lead Program Manager, Customer Experience Programs & Operations
$123K - $166K *
Lead transformational initiatives by managing strategic programs that enhance customer success and operational efficiency, collaborating with cross-functional teams to achieve measurable business outc...
3 days ago
$180K - $220K *
Lead customer success initiatives by fostering brand partnerships and enhancing retention strategies. Drive team development, commercial performance, and cross-functional collaboration to exceed custo...
2 weeks ago
$120K - $150K *
Empower brands by leading client relationships, ensuring operational excellence, and guiding teams in the healthcare sphere to maximize value and growth through strategic insights and meticulous proje...
2 weeks ago
$197K - $232K *
Lead a high-performing Customer Success team, ensuring strategic alignment and satisfaction for key clients. Drive operational excellence and collaborate cross-functionally to maximize customer value...
1 week ago
$233K - $274K *
Engage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that en...
1 week ago
$130K - $180K *
Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...
2 weeks ago
$127K - $205K *
Lead the investment product strategy for a comprehensive wealth management platform, overseeing development and governance across advisory and transactional channels to meet diverse client needs and r...
Today
Director, Solutions - Commercial Enablement
$120K - $150K *
Transform customer insights into actionable logistics solutions by collaborating across teams to ensure competitive and viable proposals. Lead multiple, concurrent projects while driving innovation an...
3 weeks ago
Director, Solutions - Commercial Enablement
$120K - $150K *
Lead cross-functional teams to develop innovative logistics solutions that align with customer needs, ensuring feasibility and competitive pricing while managing multiple bids and supporting customer...
3 weeks ago
Sr. Director, Applications Engineering - Commerce
$284K - $423K *
Engage a high-performing team to drive transformative software solutions and cloud-native technologies, ensuring alignment with global business objectives and spearheading digital innovation at scale...
3 weeks ago
Associate Director, Project Management
$100K - $130K *
Transform project management through effective leadership, enhancing team operations and resource allocation within a dynamic environment. Drive project success by implementing strategies and overseei...
3 weeks ago
Sr Product Manager, Customer Experience
$100K - $130K *
Champion the delivery of innovative customer experience solutions, overseeing complex initiatives while collaborating across product, engineering, and operations. Make a direct impact on national rest...
1 week ago
Director, Customer Implementation
$130K - $180K *
Join a team that's dedicated to driving customer success through strategic project management and elite technical leadership. You will navigate complex enterprise environments to deliver actionable va...
Reposted 1 week ago
Director, Commercial Customer Success
$130K - $180K *
Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...
Today
Director, Portfolio Delivery & PMO
$202K - $238K *
Help us drive global execution by leading our PMO and governance efforts. You'll define frameworks, manage cross-market initiatives, and ensure clarity and accountability across diverse teams for scal...
4 weeks ago
Director of Operations - Services Delivery
$100K - $130K *
Oversee service delivery operations, ensuring optimal performance through effective leadership, workforce management, and continuous improvement strategies, while enhancing customer satisfaction and o...
1 week ago
Director / Sr. Director, Web & Digital
$130K - $180K *
Join a team that's shaping the future of digital marketing. Leverage your expertise in web properties, SEO, and AEO to drive performance and visibility, while collaborating cross-functionally to optim...
1 week ago
Director / Sr. Director, Web & Digital
$130K - $180K *
Take ownership of Seekr's digital presence—drive web, SEO, and AEO strategy, enhance brand visibility, and optimize buyer engagement through innovative AI practices. Collaborate across functions to el...
1 week ago
Assistant Director, Servicing Strategy & Analytics
$90K - $120K *
Advance your career by collaborating with teams to develop data-driven strategies. Lead analytics initiatives that enhance operational performance while utilizing cutting-edge technologies. Drive impa...
3 days ago
Assistant Director, Servicing Strategy & Analytics
$100K - $130K *
Inspire data-driven strategies by leading an analytics team to enhance performance and operational success. Collaborate cross-functionally, leveraging AI tools to execute projects, identify key driver...
3 days ago
$120K - $150K *
Shape the future of patient financial experiences by leading strategic product marketing initiatives that enhance provider engagement, drive revenue, and create market differentiation. Collaborate wit...
3 weeks ago
$120K - $150K *
Pioneer innovative financial engagement strategies for providers, focusing on product commercialization and market leadership in patient financial care. Drive impactful results through strategic messa...
3 weeks ago
$145K - $195K *
Transform change management practices to enhance outcomes for Wealth initiatives. Collaborate across departments, chair governance forums, and oversee complex change drivers to ensure stakeholder enga...
2 days ago
$90K - $120K *
Transform patient care by leading strategic initiatives that enhance patient experience across healthcare facilities. Collaborate with diverse teams to implement best practices and drive operational e...
4 weeks ago
$88K - $106K *
Lead pioneering health marketing initiatives, driving brand growth and demand generation. Inspire teams and build lasting client partnerships through innovative strategies and data-driven insights in...
Reposted 1 week ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.