This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Director of Workday HCM Engineering & Intelligent Workforce Experiences
$139K - $230K *
Empower our HR technology transformation by leading a high-performing team in shaping innovative Workday solutions that enhance the employee experience and facilitate data-driven HR strategies at scal...
2 weeks ago
Director of Workday HCM Engineering & Intelligent Workforce Experiences
$139K - $230K *
Innovate HR technology delivery by leading a talented team of engineers and specialists. Drive the integration of AI solutions to enhance employee experiences, while managing scalable, impactful Workd...
2 weeks ago
Director of Workday HCM Engineering & Intelligent Workforce Experiences
$139K - $230K *
Accelerate progress at the intersection of HR technology and AI! Lead a high-performing engineering team, drive innovative solutions, and redefine employee experiences through strategic work on the Wo...
2 weeks ago
Director of Workday HCM Engineering & Intelligent Workforce Experiences
$139K - $230K *
Join our HR Tech team as you shape the future of HR technology delivery. Lead a talented team of engineers and drive AI-driven innovations, enhancing the employee experience and executing strategic in...
2 weeks ago
$186K - $255K *
Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...
3 weeks ago
$140K - $170K *
Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...
5 days ago
$200K - $250K *
Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...
2 weeks ago
$135K - $160K *
Accelerate growth by delivering impactful brand strategies and consulting solutions while establishing strong client relationships in a dynamic, collaborative environment that fosters innovation and e...
1 week ago
$110K - $130K *
Shape the future of client support by driving innovation, enhancing relationships, and leading strategic initiatives for exceptional client experiences while aligning with organizational goals...
1 week ago
$120K - $145K *
Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...
2 weeks ago
DIRECTOR OF WORKPLACE EXPERIENCE OPERATIONS
$140K - $165K *
Optimize workplace experiences in a strategic role leading 100+ associates across multi-site operations, ensuring exceptional service delivery while fostering strong client relationships and operation...
2 days ago
$100K - $120K *
Join us to drive successful admissions through effective coordination and reporting. Connect with new residents, ensure their satisfaction, and represent our facility with community outreach. Collabor...
5 days ago
Associate Director, Client Experience
$100K - $120K *
Champion exceptional client experiences by leading campaigns and fostering strong relationships. Collaborate with diverse stakeholders to deliver measurable results for brands in a dynamic startup env...
1 week ago
Senior Director, Consumer Insights Products
$150K - $200K *
Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...
1 week ago
Senior Director, Client Media Solutions
$140K - $180K *
Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...
3 weeks ago
Director of Marketing & Guest Experience
$90K - $110K *
Pioneer exceptional guest experiences by redefining healthcare hospitality. Engage and elevate every interaction with patients, families, and staff through innovative internal marketing and event-driv...
2 weeks ago
Director, People Strategy, HR Program Management & EBS
$161K - $197K *
Shape the future of HR by leading strategic initiatives to optimize operations, enhance effectiveness, and drive transformation across global practices. Collaborate with leaders to innovate and implem...
1 week ago
$120K - $150K *
Launch transformative ecommerce strategies to drive revenue growth, enhance customer experiences, and optimize marketplace performance across Amazon, Shopify, and emerging platforms. Collaborate acros...
Reposted 1 week ago
$120K - $150K *
Shape the future of online sales by leading ecommerce strategy and growth across platforms. Collaborate cross-functionally to optimize performance, enhance customer experience, and expand brand presen...
Reposted 1 week ago
Manager, Design & Experience (US)
$91K - $136K *
Unlock potential by shaping innovative workspaces across corporate and retail environments. Lead design strategies and partner with teams to enhance employee engagement and drive operational excellenc...
4 days ago
Manager of Customer Experience
$180K *
Champion digital transformation by leading customer experience initiatives, collaborating with executives to drive innovation. Utilize extensive IT and ERP expertise to ensure impactful technology sol...
Today
Director, Group Product Management (Technical)
$160K - $287K *
Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...
2 days ago
Senior Director, Customer Lifecycle Marketing - Usage & Engagement
$192K - $235K *
Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...
3 weeks ago
$125K - $150K *
Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...
Reposted 4 days ago
$125K - $150K *
Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...
Reposted 3 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.