Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Engineer innovative technology solutions by leading software development teams, overseeing Agile processes, and driving automation to enhance business operations and improve customer experience across...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in developing innovative technology solutions, driving high-performance software delivery within an Agile environment while empowering cross-functional teams to enhance business proces...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $200K *

Shape the future of equity management by overseeing global equity programs and long-term incentives. Collaborate with cross-functional teams to build scalable processes and enhance executive equity co...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $200K *

Transform our global equity management by overseeing long-term incentive programs and executive compensation while developing scalable processes and governance to support our growth and operational ex...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $185K *

Champion robust information security and data privacy strategies to safeguard company assets, ensure compliance, and foster secure growth in a fast-paced SaaS environment. Balance strategic vision wit...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $195K *

Lead the charge in shaping community engagement strategies that enhance civic dialogue and stakeholder trust during Peregrine's technology deployments across the nation, ensuring credible and supporti...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$165K - $195K *

Champion community engagement by developing strategic partnerships, enhancing public understanding, and navigating civic processes for successful technology deployment across diverse local governments...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$180K - $215K *

Champion a customer-centric culture while leading a diverse Customer Success team to drive retention, adoption, and growth across SMB, Mid-Market, and Enterprise segments. Your leadership will shape e...

Today

  •   8 - 10 years exp.  •   Consumer Technology

$220K - $230K *

Lead the charge in optimizing talent management and organizational effectiveness, serving as a strategic HR partner to senior leaders. Drive workforce planning and employee engagement initiatives that...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Lead the charge in shaping innovative HR strategies that drive talent development and compliance. Partner with senior leaders to build resilient teams and execute business transformation for sustained...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$208K - $312K *

Lead product strategy for AI agents in financial services, collaborating with cross-functional teams to deliver secure, scalable solutions that enhance governance and risk management, while ensuring c...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K *

Drive HR strategies to foster high-performing teams and enhance workplace culture. Collaborate with leadership on workforce planning, talent management, and employee engagement initiatives within a dy...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Drive strategic client operations, ensuring successful delivery of complex engagements with a focus on program management, stakeholder coordination, and relationship building across multiple cross-fun...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$123K - $140K *

Champion strategic client partnerships, drive account growth, and lead a high-performing team to ensure sustainable success while balancing client needs and business objectives in a dynamic environmen...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$89K *

Innovate digital presence by leading website design, content management, and social media strategies. Collaborate with diverse teams to enhance user experience, ensure compliance, and drive digital en...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Transform project management across IT initiatives, driving strategic planning, execution, and accountability. Partner with stakeholders to ensure project success, managing risks, resources, and repor...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $190K *

Champion creative integrated marketing strategies to enhance brand presence across multiple channels, collaborating with teams and partners to drive engagement and business growth through innovative c...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $95K *

Engage with major corporate clients to enhance relationships, ensuring customer satisfaction and revenue growth through strategic account management and collaboration with internal teams across the or...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive customer success by managing major account initiatives, enhancing relationships, and ensuring effective communication. Oversee growth strategies and engage cross-functionally to deliver exceptio...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Take ownership of customer success initiatives by managing major accounts, fostering relationships, and ensuring effective communication. Leverage your expertise to drive client satisfaction and reven...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the charge in customer success by managing major accounts, enhancing relationships, and driving strategic initiatives. Focus on delivering exceptional service and support to ensure revenue growth...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead customer success initiatives by managing relationships with major accounts, enhancing service delivery, and driving revenue growth through effective communication and strategic planning. Engage i...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock potential by driving sales growth, enhancing customer relationships, and navigating market intelligence to expand market share in the security and AV sectors. Collaborate with teams to ensure c...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Champion sustainable operational excellence by driving positive impact initiatives across manufacturing and supply chain. Lead high-performing teams, enhance raw material efficiency, and shape account...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.