Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Shape a global sales enablement strategy to empower teams, drive revenue, and elevate performance through innovative training and development initiatives while fostering cross-functional collaboration...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $200K *

Accelerate progress at driving sales growth by leading a global sales enablement strategy. This strategic role requires partnership across functions to enhance sales performance and develop training p...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$237K - $321K *

Shape the future of Alexa Shopping by leading innovative product strategies and building world-class teams to enhance customer experiences through cutting-edge AI solutions...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$350K - $420K *

Drive strategic growth within key enterprise accounts. Engage senior tech leaders to enhance platform adoption, tackle complex challenges, and cultivate lasting relationships, transforming user engage...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$370K - $420K *

Join a team that’s focused on strategic account expansion with enterprise clients. This role entails engaging senior technology leaders, driving solution sales, and enhancing customer outcomes for max...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Manage strategic enterprise accounts, driving growth and fostering long-term relationships. Collaborate with senior tech leaders to solve complex challenges and increase adoption of our platform solut...

Montreal, QCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Engage key enterprise clients by managing relationships to drive revenue growth and product adoption. Leverage your technical expertise in IoT and proven sales skills to close new business opportuniti...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Help us expand our beverage manufacturing business by securing new client relationships and driving sales initiatives, while collaborating cross-functionally to ensure successful project execution and...

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $180K *

Join a team that's redefining customer success by leading operations that ensure reliable post-sale execution and enhancing customer relationships, driving trust and continuous improvement across all...

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $175K *

Lead the charge in ensuring partner success by managing strategic relationships, fostering collaboration across teams, and driving measurable growth and retention for key accounts while advocating for...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $175K *

Join our team as you oversee partner success, driving retention and measurable value across our strategic partner portfolio. Collaborate with cross-functional teams to advocate for partner needs and u...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Champion partner success and retention by serving as the trusted advocate for key strategic partners, translating their objectives into actionable initiatives and ensuring seamless collaboration acros...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $175K *

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Shape data strategies for impactful customer insights and compliance, enhancing business decision-making through streamlined management of enterprise data, while collaborating across teams to drive in...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $160K *

Advance customer data strategies to enhance insights and compliance, driving decision-making for a global organization. Collaborate with multiple teams to streamline data processes and uphold data gov...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$163K - $217K *

Empower a high-performing regional team while managing key accounts to enhance customer satisfaction, drive retention, and achieve revenue growth through strategic initiatives and hands-on account man...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Champion project excellence by driving efficiencies across multiple brands. Manage resources, streamline processes, and ensure successful project delivery. Strong leadership in fostering cross-functio...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Lead the charge in advancing customer data strategies to drive improved insights and compliance. Collaborate cross-functionally to streamline data management while ensuring quality and governance acro...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Drive the network evolution across a fleet of 17 cruise ships, leading strategic initiatives that enhance operational efficiency, stakeholder collaboration, and guest experience through innovative con...

2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$95K - $120K *

Lead the charge in innovative communications strategy development and execution. This role requires managing high-profile client relationships, guiding a dynamic team, and driving impactful media camp...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$224K - $280K *

Drive strategic marketing initiatives to enhance revenue growth, manage a high-performing team, and collaborate across functions. Influence C-level stakeholders while leading B2B campaigns and events...

1 week ago

  •   15+ years exp.  •   Business Services

$251K - $286K *

Drive strategic program development while managing stakeholder relations and project feasibility. Utilize problem-solving skills to enhance organizational performance, inspire collaboration, and advoc...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$251K - $286K *

Shape strategic initiatives and drive organizational change by leading cross-functional teams, building partnerships, and employing critical thinking to enhance performance and collaboration across th...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$165K - $210K *

Optimize programmatic media strategies to enhance financial performance, ensuring rigorous measurement and governance across diverse client portfolios. Lead and develop a high-functioning team to driv...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$251K - $286K *

Lead the charge in developing strategic programs and driving organizational change while collaborating with cross-functional teams to enhance operational excellence and elevate brand impact through da...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.