Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$129K - $216K *

Champion strong site partnerships by enhancing clinical engagement strategies, fostering relationships with key sites, and driving operational excellence across the U.S. R&D landscape to ensure timely...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Innovate with us to shape strategic growth initiatives, drive commercial planning, and enhance cross-functional collaboration, leveraging market insights and analytical expertise for impactful decisio...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$288K - $360K *

Join a team that's redefining product innovation by leading the charge in a high-impact role. Spearhead the development of groundbreaking products from ideation to market, partnering closely with exec...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$288K - $360K *

Drive the vision for a pioneering product venture, transforming concepts into viable market solutions by leading a dynamic team and embracing innovation in a high-impact, fast-paced environment...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$157K - $212K *

Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Strategize account growth post-sale, expanding revenue through nurturing senior relationships. Drive product adoption and navigate complex organizational structures to maintain momentum and secure las...

1 week ago

  •   8 - 10 years exp.  •   Media

$182K - $291K *

Transform customer success for SME by leading account growth, retention, and executive relationships. Drive strategic initiatives, collaborate cross-functionally, and enhance customer value to ensure...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$220K - $270K *

Develop a global B2B marketing strategy, managing a matrixed team to drive campaign execution, performance measurement, and compliance across diverse markets. Oversee marketing technology integrations...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$154K - $175K *

Deliver strategic leadership by empowering a team of Account Directors to drive revenue growth. Cultivate strong executive relationships, enhance pipeline discipline, and promote a high-performance cu...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$147K - $184K *

Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Champion growth in a dynamic sales environment by driving B2B and Channel sales for cloud solutions. Own your success while collaborating with teams to enhance customer experiences and achieve ambitio...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Accelerate your career by leading sales growth and team development across regions, driving market expansion while ensuring exceptional patient experiences and outcomes through strategic initiatives a...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$133K - $248K *

Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in driving paid media success across a portfolio of high-growth brands. Balance hands-on campaign execution and strategic planning, ensuring maximum performance and alignment with clie...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Bring your expertise to a dynamic role owning paid media campaigns across high-growth consumer brands. You'll operate as both a hands-on practitioner and strategic partner, driving performance and sca...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$160K - $190K *

Optimize event marketing strategy and execution for transformative experiences. Lead and elevate a diverse portfolio of events, drive pipeline growth, and enhance brand visibility through innovative p...

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$175K - $190K *

Play a key role in strategic media planning and buying to optimize client campaigns, managing multi-channel initiatives and delivering impactful results. Collaborate with teams to enhance media perfor...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$130K - $150K *

Optimize customer engagement strategies by designing automated lifecycle campaigns that enhance product adoption and retention while leveraging analytics to drive improvements and measure success...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K *

Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $140K *

Take ownership of client media strategies by leading execution, optimization, and reporting efforts. Collaborate across teams, manage resources, and leverage analytics to drive impactful digital marke...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $160K *

Shape the future of digital commerce engineering by leading diverse teams, refining platforms, and driving operational excellence. Foster innovation and align technical initiatives to enhance customer...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K *

Drive innovative digital strategies for public affairs campaigns, manage client relationships, and lead a high-performing team to deliver effective solutions and maximize client satisfaction in a dyna...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Innovate global HR process strategies, ensuring excellence and alignment with business goals while leading technology integration and transformation initiatives across the HR ecosystem...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Transform HR processes by driving strategy, governance, and technology adoption. Lead cross-functional initiatives to enhance employee experience through optimization and implementation of solutions l...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $126K *

Accelerate your career by driving strategic growth within large enterprise accounts. Lead complex sales processes, cultivate relationships with executives, and leverage innovative solutions to deliver...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.