Director, Customer Engagement Jobs in Baltimore, MD

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

Champion contact center transformation by leading innovative solutions and enhancing client experiences. Oversee strategic initiatives, drive business growth, and mentor future leaders while fostering...

Accelerate profitable growth as a strategic leader in your region, shaping product strategies and collaborating across teams to optimize offerings and pricing. Drive innovation and manage lifecycle st...

Advance your career by driving strategic program management for profitability, growth, and execution. Collaborate with cross-functional teams to optimize operations while ensuring strong relationships...

Lead the design and implementation of data models and analytics solutions, ensuring high-quality data processing and reporting for federal clients. Collaborate with cross-functional teams to deliver s...

Help us shape the future of engineering by designing and owning the foundational platform for all teams. This role combines deep technical expertise with strategic influence, driving standards and men...

Unlock revenue growth for high-performing ecommerce brands by managing a fast-paced sales cycle from prospecting to close. Drive product adoption and optimize ROI strategies through personalized engag...

Transform the Clear Aligners business by owning P&L, driving GTM strategy, and fostering customer insights to lead growth and innovation. Collaborate across functions to build a competitive edge and s...

Empower your career as a Data Engineer, driving the design and implementation of a robust data platform. Collaborate with cross-functional teams to ensure secure, resilient, and efficient access to cr...

Pioneer the integration of AI within product strategies, enhance customer workflows, and drive adoption across market segments. Collaborate with cross-functional teams to create seamless experiences t...

Drive product innovation by leading the development of new SaaS capabilities, collaborating cross-functionally to meet customer needs while ensuring scalability and success metrics alignment, supporti...

Grow your career with a leadership role overseeing security engineering! Drive innovations in risk management and security policies while optimizing team performance and aligning with business objecti...

Contribute to innovative sales strategies, driving growth and partnerships across diverse sectors. Manage complex deals, leveraging technical expertise and relationship-building skills to achieve and...

Join a team that's driving meaningful social change through strategic communications. As an Account Director, you'll lead campaigns on critical issues like racial and economic justice while mentoring...

Make your mark at the forefront of content and enablement strategy, driving the development and delivery of innovative training programs for Customer Success Teams and customers, while leveraging AI f...

Manage IT projects effectively, ensuring alignment with business goals, delivering on time and within budget, and collaborating with stakeholders to define project scope and requirements while maintai...

Lead critical facility buildout and automation initiatives in fulfillment operations, managing large-scale projects with cross-functional teams to ensure timely and successful execution that aligns wi...

Drive the full AI lifecycle by delivering scalable enterprise ML/GenAI solutions, collaborating across teams, and serving as a trusted advisor. Lead from pre-sales to production, ensuring impactful AI...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Tackle integrated marketing campaigns driving engagement, pipeline, and revenue. Collaborate cross-functionally to develop targeted ABX strategies and optimize performance throughout the buyer journey...

Drive efficiency and excellence in billing operations, leading a dynamic team to enhance accuracy, accelerate cash flow, and ensure compliance. Collaborate with cross-functional teams to implement str...

Manage global program upgrade projects for critical data center infrastructure. Lead cross-functional teams to oversee multiple simultaneous projects, ensuring effective communication and project deli...

Join a team that's revolutionizing B2B marketing by leading an AI-first strategy that drives revenue growth, enhances sales enablement, and fosters scalable demand generation across digital platforms...

Join a team that's committed to addressing rare diseases as a strategic partner, managing key accounts and developing relationships with healthcare professionals to drive growth and market access for...

Drive successful enterprise IT implementations as a trusted partner, ensuring customer satisfaction and ROI. Lead project management, technical assistance, and business analysis while enhancing proces...