Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $145K *

Explore and develop innovative HTS magnet technologies by leading test campaigns, performing multidisciplinary analyses, and collaborating with engineering teams to achieve project goals and enhance o...

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $130K *

Join a team that's shaping the future of geotechnical engineering. As a Senior Project Manager, you'll lead complex projects, mentor staff, and drive results through effective coordination and managem...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead the charge in managing complex geotechnical projects while mentoring staff and optimizing resources. Shape project direction through effective planning and execution, ensuring quality delivery an...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Manage and oversee complex geotechnical engineering projects, ensuring quality and budget compliance while mentoring your team. Drive success through collaborative planning and execution across multip...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Grow your career with a leading firm by managing large-scale geotechnical projects. Lead multi-disciplinary teams, oversee budgets and schedules, and ensure quality control while mentoring junior staf...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead the charge in managing complex projects and teams within the Geotechnical Discipline, ensuring quality and financial success while navigating multi-disciplinary collaboration and driving operatio...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead the charge in managing complex geotechnical projects while guiding teams and ensuring project success through effective planning, budget control, and stakeholder communication, all contributing t...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$75K - $95K *

Empower communities by leading bridge design projects from concept to completion. Use your expertise to ensure safety, compliance, and innovative solutions, while mentoring junior engineers in a colla...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $95K *

Innovate in pipeline projects by engineering and managing midstream facilities, ensuring customer satisfaction while leading technical evaluations, enhancing operational processes, and maintaining saf...

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Transform naval engineering processes by supporting inactive ship programs through documentation, coordination, and stakeholder interactions. Drive project success in a dynamic environment with a focu...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Join a team that efficiently manages multiple projects for DoD clients, ensuring adherence to budgets and timelines while fostering strong customer relationships in an advanced manufacturing landscape...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$91K - $97K *

Unlock potential by conducting advanced numerical simulations and data analysis to enhance understanding of fluid mechanics. Collaborate on projects, supervise research initiatives, and contribute to...

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$139K - $258K *

Lead the charge in delivering technically complex engineering solutions while mentoring less experienced engineers. Oversee project execution, develop schedules, and ensure compliance with industry st...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $130K *

Shape the future of energy by developing innovative mechanisms for critical reactor safety features. As a vital contributor, you will design, analyze, and test mechanical systems, making a significant...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$187K - $195K *

Lead the charge in managing a mechanical engineering team for UAS projects. Oversee design, analysis, and development while fostering innovation and collaboration to deliver high-quality mechanical so...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Drive the charge in managing cross-functional projects, overseeing new product introductions from conception through production, ensuring timely execution and high manufacturability while collaboratin...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead the charge in mechanical engineering excellence, overseeing team dynamics and delivering innovative designs for energy and industrial projects, ensuring compliance and quality from concept to exe...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$108K - $114K *

Innovate your career by performing advanced Finite Element Analysis (FEA) to enhance the design and development of armored vehicles. Collaborate with cross-functional teams to ensure optimal structura...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $116K *

Unlock quality assurance excellence by overseeing validation activities and participating in design teams to ensure compliance, risk management, and process improvements across industrial processes an...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Fishbeck is seeking a Water/Wastewater Process Engineer/Project Manager to manage projects from concept through construction while coordinating with various design disciplines. The role involves clien...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $130K *

Advance technical leadership and mentoring in design engineering, overseeing project feasibility and execution while managing and developing engineering talent to achieve program objectives effectivel...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$150K - $250K *

Elevate your career by managing dam engineering projects, ensuring safety and compliance while driving innovation in design and evaluation. Join a dynamic team committed to excellence in dam safety ac...

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $250K *

Unlock potential in dam safety engineering by overseeing complex projects, ensuring adherence to regulations, and mentoring junior staff while fostering client relationships and driving innovative sol...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$93K - $116K *

Drive manufacturing excellence by enhancing processes and implementing LEAN principles while collaborating across teams to elevate product quality and efficiency in diverse production environments...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Join a dynamic engineering team as you design and innovate mechanical solutions for flotation equipment, managing multiple projects to ensure compliance and performance while collaborating cross-funct...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.