Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$90K - $145K *
Explore and develop innovative HTS magnet technologies by leading test campaigns, performing multidisciplinary analyses, and collaborating with engineering teams to achieve project goals and enhance o...
3 days ago
Geotechnical Senior Project Manager
$100K - $130K *
Join a team that's shaping the future of geotechnical engineering. As a Senior Project Manager, you'll lead complex projects, mentor staff, and drive results through effective coordination and managem...
1 week ago
Geotechnical Senior Project Manager
$100K - $130K *
Lead the charge in managing complex geotechnical projects while mentoring staff and optimizing resources. Shape project direction through effective planning and execution, ensuring quality delivery an...
1 week ago
Geotechnical Senior Project Manager
$100K - $130K *
Manage and oversee complex geotechnical engineering projects, ensuring quality and budget compliance while mentoring your team. Drive success through collaborative planning and execution across multip...
1 week ago
Geotechnical Senior Project Manager
$100K - $130K *
Grow your career with a leading firm by managing large-scale geotechnical projects. Lead multi-disciplinary teams, oversee budgets and schedules, and ensure quality control while mentoring junior staf...
1 week ago
Geotechnical Senior Project Manager
$100K - $130K *
Lead the charge in managing complex projects and teams within the Geotechnical Discipline, ensuring quality and financial success while navigating multi-disciplinary collaboration and driving operatio...
1 week ago
Geotechnical Senior Project Manager
$100K - $130K *
Lead the charge in managing complex geotechnical projects while guiding teams and ensuring project success through effective planning, budget control, and stakeholder communication, all contributing t...
1 week ago
Structural | Bridge Design Engineer
$75K - $95K *
Empower communities by leading bridge design projects from concept to completion. Use your expertise to ensure safety, compliance, and innovative solutions, while mentoring junior engineers in a colla...
Reposted 1 week ago
$70K - $95K *
Innovate in pipeline projects by engineering and managing midstream facilities, ensuring customer satisfaction while leading technical evaluations, enhancing operational processes, and maintaining saf...
Today
$70K - $95K *
Transform naval engineering processes by supporting inactive ship programs through documentation, coordination, and stakeholder interactions. Drive project success in a dynamic environment with a focu...
1 week ago
Project Engineer (009-26)- Mentor, OH
$70K - $95K *
Join a team that efficiently manages multiple projects for DoD clients, ensuring adherence to budgets and timelines while fostering strong customer relationships in an advanced manufacturing landscape...
1 week ago
Researcher 5 - Mechanical Engineering
$91K - $97K *
Unlock potential by conducting advanced numerical simulations and data analysis to enhance understanding of fluid mechanics. Collaborate on projects, supervise research initiatives, and contribute to...
2 days ago
Nuclear Principal Design Engineer - Geotechnical
$139K - $258K *
Lead the charge in delivering technically complex engineering solutions while mentoring less experienced engineers. Oversee project execution, develop schedules, and ensure compliance with industry st...
2 weeks ago
Senior Mechanical Engineer, Mechanisms
$100K - $130K *
Shape the future of energy by developing innovative mechanisms for critical reactor safety features. As a vital contributor, you will design, analyze, and test mechanical systems, making a significant...
Today
Mechanical Engineering Manager
$187K - $195K *
Lead the charge in managing a mechanical engineering team for UAS projects. Oversee design, analysis, and development while fostering innovation and collaboration to deliver high-quality mechanical so...
2 weeks ago
$70K - $95K *
Drive the charge in managing cross-functional projects, overseeing new product introductions from conception through production, ensuring timely execution and high manufacturability while collaboratin...
Today
Senior Principal Mechanical Engineer
$120K - $150K *
Lead the charge in mechanical engineering excellence, overseeing team dynamics and delivering innovative designs for energy and industrial projects, ensuring compliance and quality from concept to exe...
2 weeks ago
Finite Element Analysis Engineer
$108K - $114K *
Innovate your career by performing advanced Finite Element Analysis (FEA) to enhance the design and development of armored vehicles. Collaborate with cross-functional teams to ensure optimal structura...
3 weeks ago
$95K - $116K *
Unlock quality assurance excellence by overseeing validation activities and participating in design teams to ensure compliance, risk management, and process improvements across industrial processes an...
1 week ago
Process Engineer/Project Manager
$80K - $100K *
Fishbeck is seeking a Water/Wastewater Process Engineer/Project Manager to manage projects from concept through construction while coordinating with various design disciplines. The role involves clien...
Reposted 4 weeks ago
$100K - $130K *
Advance technical leadership and mentoring in design engineering, overseeing project feasibility and execution while managing and developing engineering talent to achieve program objectives effectivel...
Reposted 1 week ago
$150K - $250K *
Elevate your career by managing dam engineering projects, ensuring safety and compliance while driving innovation in design and evaluation. Join a dynamic team committed to excellence in dam safety ac...
Today
$150K - $250K *
Unlock potential in dam safety engineering by overseeing complex projects, ensuring adherence to regulations, and mentoring junior staff while fostering client relationships and driving innovative sol...
Today
$93K - $116K *
Drive manufacturing excellence by enhancing processes and implementing LEAN principles while collaborating across teams to elevate product quality and efficiency in diverse production environments...
Reposted yesterday
$80K - $100K *
Join a dynamic engineering team as you design and innovate mechanical solutions for flotation equipment, managing multiple projects to ensure compliance and performance while collaborating cross-funct...
Reposted 1 week ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.