Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$90K - $130K *

Shape the future of product engineering by driving features from ideation through production. Collaborate cross-functionally to create impactful solutions and leverage AI tools, ensuring excellent use...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $165K *

Transform the future of nuclear engineering by leading advanced materials assessment and qualification initiatives for reactor applications, ensuring safety and integrity in high-temperature environme...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $95K *

Advance your engineering career by leading projects, coordinating teams, and delivering technical solutions that meet client expectations with a focus on safety and precision from concept through comp...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $150K *

Innovate in solar resource assessments and energy yield evaluations for utility-scale and distributed PV projects, enhancing methodologies and managing client engagements while delivering high-quality...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $155K *

Transform process engineering by designing and optimizing fluid and power systems. Collaborate with teams to drive innovation, create technical documentation, and ensure seamless operations across all...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$83K - $104K *

Transform mission critical facilities as part of a dynamic engineering team. Collaborate on design, manage HVAC systems, and develop project specifications while utilizing advanced digital tools for o...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$133K - $195K *

Empower progress at the intersection of power systems and analytics. Join a diverse team to lead critical modeling projects for decarbonization, translating complex analyses into actionable insights f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $120K *

Engineer innovative geostructural solutions while leading the design and inspection processes for complex construction projects in NYC, balancing technical excellence with client-focused strategies an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Engage in the engineering design of mechanical systems within a dynamic team. Drive project success by ensuring technical compliance, supporting procurement, and managing project deliverables in fast...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Transform engineering concepts into reality by designing mechanical equipment and overseeing project execution, ensuring compliance and high standards in a collaborative environment...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Transform the future of structural engineering by leading medium to large projects, driving innovative design solutions, and mentoring teams while ensuring compliance and client satisfaction in a dyna...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$104K - $130K *

Unlock potential by driving innovative mechanical designs for mission-critical facilities. Collaborate with multidisciplinary teams, execute complex projects, and enhance mechanical design expertise i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Shape the future of project delivery by leveraging expertise across diverse technologies and cloud platforms. Ensure project success on time and within budget while providing exceptional technical sup...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Analyze complex problems to ship features and improvements efficiently. Lead development efforts in a dynamic environment, collaborating with teams and customers to drive impactful solutions and accel...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $115K *

Unlock potential by driving the development and deployment of innovative 3D computer vision and machine learning solutions. Collaborate with a talented team to transition cutting-edge research into sc...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's dedicated to supporting diverse capital projects in healthcare and government sectors, ensuring technical excellence from concept to construction across multiple initiatives valued...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$200K - $230K *

Design and implement mechanical systems for public facilities. Collaborate on mega projects, ensuring compliance with industry standards and regulations while providing innovative solutions to enginee...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Empower growth by joining our team to build impactful software solutions for modern business infrastructure, engaging directly with customers to solve real problems across multiple platforms and techn...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Advance your career by developing electrical schematics for railway vehicles, leading design protocols, and collaborating with diverse teams to deliver innovative solutions. Drive technical excellence...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Transportation

$138K - $150K *

Pioneer advancements in fuel reliability and performance through innovative research, engaging with utilities and national labs to address challenges in nuclear fuel materials and inspection technolog...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Engage as a Design Engineer, bridging design and engineering to create user-centric interfaces. Architect smooth interactions within our platform while implementing a robust design system that enhance...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $130K *

Advance your career with a Senior Mechanical Engineer role focusing on designing complex mechanical systems and supporting project execution while ensuring compliance with industry standards and custo...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Lead environmental engineering projects by guiding site assessments, overseeing design and construction, ensuring regulatory compliance, and collaborating with diverse teams to deliver solutions for p...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $110K *

Join us to manage engineering projects in environmental services, overseeing site assessments, design plans, and compliance for diverse public and private sector clients while ensuring quality and reg...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $140K *

Lead civil engineering projects, collaborating with diverse teams to design and manage public infrastructure, ensuring compliance with regulations and delivering high-quality outcomes across various p...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.