Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$136K - $184K *

Drive innovative data solutions by applying ML/AI and advanced analytics to enhance customer experiences. Collaborate with cross-functional teams to build impactful data products and communicate insig...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Join a dynamic team to develop data-driven strategies that enhance market insights and drive growth. Leverage your expertise in data science and analytics to support executive decision-making and lead...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$218K - $381K *

Analyze complex financial data to drive strategic insights and decision-making. Lead a high-performing team, develop executive presentations, and assess market trends to support corporate leadership i...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $95K *

Analyze complex data to deliver strategic real estate insights, manage projects end-to-end, and create impactful visual narratives. Collaborate with advisors to enhance analytics efficiency and mentor...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $170K *

Drive impactful lifecycle marketing strategies across multiple companies. Own the creation, execution, and optimization of nurture programs that convert leads into loyal customers, leveraging data ana...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Unlock potential by leveraging advanced analytics to deliver critical insights that enhance product innovation and drive strategic decision making in healthcare...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Pioneer advanced analytical methods to derive insights impacting member behavior, product innovation, and operational efficiency, collaborating across teams in a hybrid work model to enhance business...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Help us unlock insights through advanced analytics, driving product innovation and enhancing operational effectiveness to meet member needs within a collaborative and dynamic work environment...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $215K *

Empower your career by leading client-focused analytics initiatives, driving actionable insights, and strengthening strategic partnerships to optimize marketing strategies and exceed business goals...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$140K - $170K *

Drive impactful data-driven decisions by leading analytics initiatives, engaging across teams to cultivate strategic insights and enhance client relationships through actionable data strategies and so...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$160K *

Unlock data-driven insights to guide strategic decisions, mentor junior staff, and lead projects. Analyze audience and market trends to optimize campaigns and deliver actionable recommendations that a...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$160K *

Champion data-driven insights to guide strategic decisions, mentor junior staff, and lead projects. Analyze audience and market data to optimize media and marketing strategies, ensuring alignment with...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$148K - $237K *

Elevate credit risk strategies by leading analytics and decisioning efforts. Drive innovation in lending through data insights, while managing a high-performing team to enhance customer experience and...

5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$148K - $237K *

Join a team that's redefining auto lending by leading credit risk and analytics. Drive strategic initiatives, build a high-performing team, and influence executive decisions while navigating a dynamic...

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$178K - $214K *

Pioneer data-driven growth by architecting a marketing analytics ecosystem, leveraging advanced data science and AI to enhance strategy execution and optimize performance across the marketing funnel w...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $176K *

Lead and innovate in data engineering and analytics, managing a team while architecting scalable solutions and ensuring data integrity. Collaborate with stakeholders to drive business automation and e...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive innovative solutions by leveraging data analytics and strategic counsel to enhance client performance. Collaborate with high-performing teams to deliver tailored insights for transformational ev...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$88K - $117K *

Join a team that's building robust data infrastructure to transform raw data into actionable insights. This role is vital for developing scalable data models and pipelines, enhancing decision-making a...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $117K *

Accelerate data-driven decision-making by building robust data models and pipelines. This role is essential for transforming raw data into actionable insights, ensuring data quality, and optimizing pe...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$146K - $171K *

Lead the charge in SEM analytics, owning strategy and execution to drive performance. Manage and develop a skilled team while leveraging data insights and experimentation to optimize campaigns and bud...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$186K - $316K *

Empower our growth as a Commercial Operations Leader, architecting data-driven strategies that enhance sales and marketing performance while fostering innovation and operational excellence across our...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$167K - $285K *

Architect the future of commercial operations by leading data-driven strategies, forecasting excellence, and innovative automation initiatives. Join us to empower teams with actionable insights and bu...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Unlock insights by leading a dynamic analytics team to drive profitability and operational excellence across multiple business areas, fostering collaboration and innovation while delivering actionable...

Yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$130K - $163K *

Unlock potential by leading data analytics initiatives that drive business growth. Collaborate across teams to transform consumer insights into actionable strategies, mentor analysts, and shape the an...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Empower pharmaceutical advertising success by driving new business, managing strategic accounts, and collaborating across teams to deliver impactful campaigns. Own the sales cycle and foster relations...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.