Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$130K - $196K *

Elevate operational excellence by leading Accounts Receivable and Payable functions, driving performance, and developing future Finance leaders. Ensure effective governance and scalable service delive...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$87K *

Elevate your analytical skills by producing insights and reports that drive strategic media decisions. Collaborate with teams to optimize client investments through data-driven narratives and ensure a...

1 week ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Join a team that's redefining business development by driving dynamic sales strategies, fostering client relationships, and achieving ambitious sales targets in a collaborative environment focused on...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$149K - $164K *

Lead analytics strategy and team for a major client, driving data-informed insights and optimizing multi-channel marketing efforts. Collaborate with cross-functional teams to enhance measurement frame...

5 days ago

  •   8 - 10 years exp.  •   Media

$162K - $220K *

Transform partner relationships by leading strategy and execution for top-tier accounts. Drive growth and retention through cross-functional collaboration and data-driven insights, while mentoring a h...

1 week ago

  •   5 - 7 years exp.  •   Media

$115K - $140K *

Elevate your career by driving sales growth in the financial services sector. Leverage your expertise in account management and strategic selling to foster relationships and achieve ambitious revenue...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $275K *

Lead the charge in transforming data capture processes into scalable, platform-native capabilities. Collaborate with teams to define product roadmaps and deliver innovative solutions that enhance oper...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$150K - $300K *

Partner with us to lead transformative business analytics initiatives, driving growth and innovation through data-driven insights. Collaborate with C-suite executives to shape strategies that enhance...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Media

$150K - $300K *

Transform client relationships by leading data-driven strategies and analytics initiatives. Collaborate with C-suite executives to drive business growth and innovation through actionable insights and...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Media

$197K - $228K *

Elevate client partnerships by leading strategic accounts, driving retention and growth while managing complex relationships and commercial outcomes across integrated capabilities...

Georgia, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Media

$110K - $130K *

Drive your career by leading financial operations and strategic insights. Shape internal controls, manage budgets, and analyze performance to guide executive decisions and enhance organizational growt...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Lead innovative sales strategies to drive new business in healthcare technology, focusing on clinical data exchange and interoperability. Engage with C-suite executives to close complex deals and enha...

Reposted today

  •   5 - 7 years exp.  •   Staffing

$150K - $300K *

Champion transformative business analytics by leading client relationships, driving growth strategies, and influencing executive decisions through data insights and innovative solutions. Collaborate a...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Media

$136K - $160K *

Shape the future of project management by leading a dynamic team to deliver comprehensive real estate solutions, ensuring client satisfaction and operational excellence across diverse projects and bud...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$146K - $157K *

Transform client relationships through strategic operations and governance. Collaborate across teams to enhance service delivery, manage complex projects, and drive innovation in a fast-paced environm...

Yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$146K - $157K *

Drive client success by managing complex relationships and operations, ensuring seamless coordination across teams. Leverage data fluency and strategic insights to enhance service delivery and client...

Yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$146K - $157K *

Drive success by managing complex client relationships, coordinating operations, and enhancing service delivery. Collaborate across teams to ensure strategic alignment and operational excellence in a...

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$146K - $157K *

Drive client success by managing complex relationships and operations. Collaborate across teams to enhance service delivery, optimize processes, and ensure client satisfaction in a fast-paced environm...

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Pioneer client retention strategies that deepen relationships and enhance loyalty. Lead cross-functional teams driving CRM and lifecycle marketing programs to maximize client lifetime value and ensure...

Woodbridge, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of client retention by leading strategies that deepen relations, enhance loyalty, and improve lifetime value while overseeing CRM, lifecycle marketing, and a premier loyalty program w...

Vaughan, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Elevate your career by driving strategic initiatives and operational excellence within Capital Markets. Lead AI enablement, governance processes, and enhance business growth through data-driven insigh...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$129K - $207K *

Shape the future of healthcare marketing by leading insights-driven strategies, collaborating across teams to enhance brand experiences, and driving impactful customer engagement through comprehensive...

6 days ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Join a team that's driving strategic business development initiatives to enhance client growth and retention. Lead a high-performing team, collaborate across functions, and implement innovative strate...

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$160K - $190K *

Elevate operational excellence by leading business execution and governance initiatives. Drive strategic alignment across teams to enhance resilience, compliance, and performance in a complex financia...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$119K - $152K *

Drive strategic workforce initiatives by leading cross-functional teams, aligning education with economic opportunities, and advising leadership on workforce trends to enhance community success and in...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.