Remote Work from Home Director, Client Services Jobs

Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology...

Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology...

Helping train new PR team members on our tools, systems, processes, and methodologies, Regular syncs with PR team members including mentorship of junior teammates...

Helping train new PR team members on our tools, systems, processes, and methodologies, Client problem fixing and troubleshooting, including the early diagnosis of potential issues...

while keeping leadership and impacted parties appropriately updated; frequently will be brought into difficult or failing situations and will be on point to turn around the issues and get the client r...

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Must have the ability to leverage a senior cross-departmental team of experts to ensure we put forward a compelling vision of our work; deep understanding of typical digital project processes as they...

Manage a global team of Client Service Managers and Directors who maintain relationships with company clients and provide strategic consulting on these client's global customer experience strategy
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As Enterprise Client Services Director of Healthcare and Life Sciences, you’ll lead one of the most impactful groups within the company; one that serves as a driving force of our unprecedented growth...

Represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers...

Manage adherence to client and internal application, business case metrics, and profitability.

Aligns self and external resources around client’s goals. Develops service plans to capture goals and ensure progress. Thorough understanding of how to navigate and leverage internal resources to get...

Articulate service line value and facilitate resolution to client inquires. Own the overall client experience in your assigned territory and manage the client relationship post implementation...

Joining our commercial team, you’ll own the relationship with one of our largest retail clients in North America, leading your team to deliver and grow the P&L in order to ultimately grow our revenue...

Evaluate, design and deliver solutions that will effectively align to client needs, result in exceptional client satisfaction ratings, show positive engagement levels and to achieve profitability an...

The resources, expertise, and global capability of a Big Four accounting firm together with the responsiveness and accessibility of a local firm.

Assist Sales team in initial qualification call to learn more about customer pains/challenges and assist in defining Strategic Account Plan establishing milestones and due dates. Schedule debrief call...

In partnership with the Client Success team, manage RCM relationship with client management/executive level contacts for key/critical, large and/or complex clients. Meet with client contacts on a regu...

The Director, Client Support will ensure an excellent client experience by deploying a team-based, process-oriented client management approach. The Director will oversee strategic aspects of the clien...

Grow revenue within existing accounts by driving usage with current users, identifying new users, and leveraging our professional services to drive account expansion...

Consolidate overall portfolio progress across all projects from original concept through final implementation with formal project management reporting...

Review deliverables and ensure adherence to quality standards, implementations and team performance measurements, and strategic plans. Ensure developed solutions match requirements...

Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

Familiar with healthcare or hospital terminology, departments and roles. Prepared to act as the subject matter expert on your clients with internal SOC stakeholders, reporting on trends, issues, and o...

Develop relationships with key decision makers and influencers in the client’s account ensuring broad buy-in, resilience to client personnel changes, and diversity of Insight promoters at multiple lev...

Develop & guide post-sales implementation processes and tools across health systems with a focus on scalability; drive adoption and ensure retention of clients...