Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$110K - $130K *
Elevate agency operations by creating clarity across complex accounts, anticipating risks, and enabling senior communicators to excel. Partner with leadership to build systems that drive exceptional c...
Reposted 1 week ago
$169K - $219K *
Lead the charge in managing a high-performing team to drive customer success, retention, and growth within a dedicated portfolio. Oversee strategic initiatives, operational excellence, and executive p...
3 weeks ago
$125K - $150K *
Manage client relationships by leading strategic planning and execution of wealth strategies. Collaborate with families and their advisors to ensure alignment with their goals while guiding a dedicate...
3 weeks ago
$160K - $180K *
Lead strategic health plan implementations and optimize client solutions. Drive cross-functional collaboration, manage complex projects, and enhance operational workflows to ensure successful launches...
Yesterday
$120K - $135K *
Elevate client partnerships by leading strategic initiatives, managing cross-channel teams, and driving growth for diverse accounts. Foster collaboration and deliver exceptional results while navigati...
2 weeks ago
$97K - $119K *
Lead the charge in transforming research into actionable insights for clients. Manage projects, build relationships, and deliver impactful recommendations in a fast-paced client service environment fo...
Reposted 3 weeks ago
$97K - $119K *
Lead client-centric research projects by transforming insights into actionable business strategies. Collaborate closely with stakeholders to shape impactful solutions in a dynamic environment, fosteri...
Reposted 3 weeks ago
$102K - $124K *
Unlock the potential of media effectiveness by leading research design and delivery. Collaborate with clients to translate complex data into actionable insights, while mentoring teams and driving stra...
3 weeks ago
Director, Client Advice & Management
$130K - $150K *
Elevate client success by leading a dynamic team to deliver innovative solutions, ensuring seamless execution and strategic alignment with business goals while fostering strong relationships across al...
5 days ago
Director, Client Advice & Management
$130K - $150K *
Join us to lead client relationships and drive strategic solutions in a dynamic environment. Leverage your expertise to enhance client satisfaction and achieve business objectives while managing a tal...
5 days ago
$90K - $215K *
Lead strategic initiatives in Client Operations, enhancing efficiency and collaboration across teams. Drive operational excellence and develop scalable solutions to meet evolving business needs while...
Today
$110K - $140K *
Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...
Reposted 3 weeks ago
$110K - $130K *
Elevate client partnerships by managing a diverse portfolio in healthcare. Lead strategic growth initiatives, foster relationships with C-suite leaders, and mentor teams to deliver impactful solutions...
3 weeks ago
$166K - $200K *
Join a team that's driving strategic client engagement and complex infrastructure transactions. Leverage your expertise to manage relationships, generate new business, and provide tailored solutions t...
Today
Client Services Director | Dedicated Client
$115K - $135K *
Unlock potential by leading client service strategies that enhance relationships, drive satisfaction, and foster retention. Collaborate across teams to deliver tailored solutions for complex client ne...
1 week ago
Client Services Director | Dedicated Client
$115K - $135K *
Shape client service strategies to enhance satisfaction and retention. Lead complex programs, drive business growth, and collaborate across departments to optimize client experiences while managing a...
1 week ago
$175K - $225K *
Champion client relationships and mentor a consulting team while driving business growth and operational excellence in a dynamic advisory environment. Leverage finance expertise to influence stakehold...
1 week ago
$140K - $165K *
Elevate client success through innovative media strategies, team leadership, and data-driven insights. Collaborate with stakeholders to ensure efficient workflows and deliver high-quality, integrated...
Reposted 2 days ago
$135K - $160K *
Unlock your potential by leading complex client engagements, ensuring delivery excellence through strategic program management. Collaborate with diverse teams and build lasting client relationships wh...
2 weeks ago
Director, Theatrical Client Services
$95K - $115K *
Lead the delivery of theatrical titles, ensuring seamless collaboration across teams. Manage client relationships and drive excellence from scripting to screen, while navigating tight deadlines and hi...
1 week ago
Director- Client Service and Delivery
$85K - $105K *
Lead the charge in managing strategic client relationships, ensuring satisfaction and retention through consultative services and expert knowledge in healthcare benefits and Medicare. Collaborate with...
2 weeks ago
Director- Client Service and Delivery
$85K - $105K *
Champion client relationships as a senior-level manager, driving strategic solutions and consultative services in the healthcare benefits sector. Collaborate with internal teams to ensure client satis...
2 weeks ago
Director- Client Service and Delivery
$85K - $105K *
Drive strategic client relationships and consultative services, managing large accounts in the healthcare benefits sector. Collaborate with internal teams to ensure client satisfaction and deliver tai...
2 weeks ago
$220K - $250K *
Engage with clients and lead account teams to drive strategic growth and deliver exceptional service. Foster collaboration, inspire trust, and develop talent while ensuring flawless client retention a...
5 days ago
Director, Client Media Solutions
$100K - $140K *
Drive innovative media strategies for healthcare clients, leveraging audience insights and performance data. Collaborate with cross-functional teams to enhance planning processes and deliver impactful...
6 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.