Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$110K - $130K *

Shape our global events strategy by leading impactful initiatives that enhance client relationships and brand visibility. Collaborate cross-functionally to deliver seamless, high-quality events that d...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$125K - $130K *

Join a team that's shaping the future of Experience Strategy! Lead Pharma partners in developing brand strategies and omnichannel initiatives, ensuring alignment and delivering unified customer experi...

5 days ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Lead cross-functional initiatives to enhance custodian data integration. Oversee strategy and administration of investment data systems, ensuring compliance, operational efficiency, and value-driven s...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $138K *

Advance your career by leading innovative marketing strategies across diverse publishing portfolios. Drive engagement and sales for iconic titles while collaborating with cross-functional teams to est...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$100K - $125K *

Champion innovative strategies that address client challenges, leveraging cultural insights and consumer behavior to craft compelling communications plans. Collaborate with teams to drive creative ide...

5 days ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Drive clinical excellence as you lead a team of BCBAs and RBTs, overseeing daily operations and ensuring high-quality ABA therapy through collaboration, supervision, and training. Make a meaningful im...

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's focused on driving revenue growth through innovative strategies. In this dynamic role, you'll manage the complete sales cycle, guiding customers through complex cybersecurity challe...

Toronto, ONIn-Person

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$175K - $210K *

Transform the Platform organization by owning roadmap planning, development processes, and cross-functional coordination. Drive execution and ensure alignment with business goals while providing leade...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's redefining creative strategy and brand identity. Lead innovative campaigns across multiple channels while enhancing creative operations with AI tools. Drive team performance and ele...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Inspire creative excellence by leading brand strategy and operations across multiple channels. Drive innovative campaigns, enhance team performance, and implement AI tools to optimize production while...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Pioneer innovative creative strategies and brand identity while leading a dynamic team. Drive high-quality content across multiple channels, optimize production processes, and elevate brand standards...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Lead the charge in managing large-scale laboratory and office relocations, ensuring seamless execution through stakeholder coordination, program governance, and operational readiness in complex enviro...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $220K *

Transform client relationships in Financial Services by providing strategic insights, driving brand growth, and leveraging data-driven solutions to modernize and innovate. Engage with senior leaders t...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$163K - $297K *

Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in enhancing client experiences by championing a culture of CARE. Collaborate across departments to implement strategic initiatives, develop training programs, and ensure consistent, h...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$174K - $302K *

Lead impactful forensic accounting and litigation support initiatives, mentoring teams and expanding client relationships while delivering clear financial analysis and expert testimony in complex matt...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Lead complex forensic accounting and litigation support engagements. Mentor teams, expand client relationships, and drive practice growth while delivering expert financial analyses and testimony acros...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Join our team to lead complex forensic accounting and dispute advisory projects while mentoring professionals and driving growth. Engage directly with clients, ensuring clarity in financial assessment...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Lead complex forensic accounting and litigation support engagements while mentoring teams and expanding client relationships to drive practice growth in a collaborative and high-impact environment...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Partner with us to lead complex forensic and litigation support engagements, driving growth and mentoring teams. Deliver clear financial analyses, manage client relationships, and provide expert testi...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Join a high-impact team leading forensic accounting and litigation support engagements while mentoring professionals and expanding client relationships to drive practice growth and deliver clear finan...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Lead impactful forensic accounting and litigation support initiatives, mentoring teams and managing client relationships while driving practice growth and delivering expert financial analyses in diver...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Join a dynamic team to lead forensic accounting and litigation support engagements. Drive client relationships, mentor teams, and deliver insightful financial analyses while shaping practice growth in...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$130K - $150K *

Accelerate progress at the forefront of communications design, leading integrated media strategies for pharmaceutical brands. Collaborate with teams to create impactful omnichannel plans that engage h...

5 days ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Unlock potential by leading a dynamic Client Service Consultant team while managing client accounts. Drive operational excellence, enhance workflows, and collaborate with custodians and internal teams...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.