Director, Client Management Jobs

Explore Director, Client Management jobs on Ladders, where professionals can find vetted opportunities paying $100,000 or more. These senior roles are suited to leaders who build strong client relationships, guide account teams, and connect customer needs with business goals.

What Does a Director of Client Management Do?

A Director of Client Management oversees how an organization serves and grows its client relationships. Responsibilities may include leading client-facing teams, setting account management standards, developing retention and growth strategies, resolving escalated concerns, and partnering with sales, product, and operations leaders. The role often combines strategic planning with executive-level client engagement.

Skills and Qualifications

Employers commonly seek extensive experience in account management, client services, customer success, or a related field. Strong candidates demonstrate leadership, communication, negotiation, and analytical skills, along with the ability to manage complex accounts and interpret client and business data. Depending on the industry, experience with CRM platforms, contract management, and revenue or retention goals may also be valuable.

Career Opportunities and Compensation

Director-level client management roles are available across industries such as technology, financial services, healthcare, consulting, and business services. Scope and compensation vary by employer, location, industry, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities aligned with their goals.

Find Director, Client Management Jobs on Ladders

Search Ladders for Director, Client Management openings and discover roles where you can lead teams, strengthen strategic partnerships, and support long-term business growth. Review job requirements carefully to find opportunities that fit your leadership experience and expertise.

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$125K - $150K *

Lead the charge in driving client success and growth by managing strategic accounts, delivering innovative solutions, and influencing industry strategy through collaboration and expertise, ensuring al...

Texas, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$131K - $164K *

Drive transformative client relationships by leading a team focused on high-value accounts, ensuring retention and growth while collaborating with C-suite leaders to shape strategic partnerships and d...

Mississauga, ONIn-Person

Today

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Accelerate client satisfaction by leading delivery teams and managing complex implementations. This role demands strong executive presence, a structured approach to problem-solving, and a commitment t...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $165K *

Champion transformative growth within enterprise insurance accounts by leveraging extensive industry expertise, strategic account management, and consultative selling to drive revenue and client satis...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead transformative programs for major corporations, leveraging your procurement expertise to drive impactful change and enhance business performance within a dynamic, collaborative environment...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Reimagine client growth by leading strategic account management and expanding commercial relationships. Drive renewals and upsells through collaborative insights, enhancing client value with a consult...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by leading the Client Lifecycle Management program, ensuring compliance and operational excellence across customer onboarding, risk assessments, and due diligence while fostering coll...

Toronto, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Business Services

$171K - $273K *

Lead a high-performing team of Customer Success Managers, driving strategy and ensuring customer satisfaction for national security clients. Foster relationships, mitigate risks, and maximize value fr...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Innovate client management strategies to drive growth and retention. Lead high-performing teams, enhance client relationships, and translate strategic goals into impactful results while fostering a cu...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Champion client success by providing comprehensive support, conducting market analysis, and ensuring compliance. Collaborate with Client Executives to manage renewals, endorsements, and policy reviews...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in managing client relationships within a dynamic team, ensuring exceptional service delivery and client retention while fostering strong internal and external partnerships in the Empl...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion client relationships by leading a dedicated team to deliver exceptional Employee Health & Benefits services, ensuring client satisfaction and retention while managing a diverse book of busine...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $140K *

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Media

$125K - $150K *

Unlock potential by leading data management initiatives, ensuring compliance with regulatory standards while enhancing collaboration across teams, and contributing to the successful execution of clini...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $105K *

Lead the charge in managing strategic client relationships, ensuring satisfaction and retention through consultative services and expert knowledge in healthcare benefits and Medicare. Collaborate with...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $105K *

Champion client relationships as a senior-level manager, driving strategic solutions and consultative services in the healthcare benefits sector. Collaborate with internal teams to ensure client satis...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $105K *

Drive strategic client relationships and consultative services, managing large accounts in the healthcare benefits sector. Collaborate with internal teams to ensure client satisfaction and deliver tai...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion client success by managing post-sale relationships, driving product adoption, and providing strategic guidance to enhance client performance and satisfaction. Collaborate with cross-functiona...

Toronto, ONIn-Person

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$64K - $120K *

Join a team that manages client accounts under $20,000, providing tailored insurance solutions, overseeing renewals, and ensuring exceptional service while collaborating with clients and carriers to m...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Unlock your potential by leading complex client engagements, ensuring delivery excellence through strategic program management. Collaborate with diverse teams and build lasting client relationships wh...

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate client success by leading a high-performing Account Management team. Drive strategic alignment, foster collaboration, and enhance client relationships to ensure satisfaction and long-term valu...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower your career by leading a dedicated team in delivering exceptional custodial services. Drive operational excellence, build strong client relationships, and inspire diverse teams while shaping t...

Petawawa, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock your potential as a strategic leader in facility management, overseeing custodial services and driving operational excellence. Enhance client relationships, lead high-performing teams, and ensu...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to delivering exceptional custodial services. Lead a talented Housekeeping team, engage with stakeholders, and enhance client satisfaction while managing operational excel...

Kelowna, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead a team in delivering high-quality custodial services across a vibrant post-secondary campus. Foster client relationships, ensure compliance, and drive operational excellence while advancing your...

Victoria, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Client Management do?question toggle

    A Director of Client Management leads client-facing teams and strategies, oversees important relationships, supports client retention and account growth, and works with other departments to deliver on client needs.

  • What qualifications are typically required for Director, Client Management jobs?question toggle

    Employers often look for substantial experience in client services, account management, customer success, or a related area, plus leadership, communication, negotiation, and strategic planning skills. Requirements vary by company and industry.

  • How much do Director, Client Management jobs pay?question toggle

    Compensation varies based on factors such as industry, location, employer, and experience. Ladders features vetted professional jobs paying $100,000 or more, including eligible Director, Client Management roles.

  • Where can I find Director, Client Management jobs?question toggle

    You can browse Director, Client Management openings on Ladders, which specializes in vetted professional jobs paying $100,000 and up.

  • What industries hire Directors of Client Management?question toggle

    Organizations in technology, financial services, healthcare, consulting, and business services may hire Directors of Client Management. Job responsibilities and qualifications differ across industries.