Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted 4 days ago
Director, Data Strategy & Insights
$85K - $90K *
Grow your career with a dynamic role that transforms data into strategic insights, driving enterprise-wide decision-making through innovative analytics and collaboration. Elevate your expertise in a c...
Reposted 3 days ago
Director, Customer Experience (CX)
$171K - $299K *
Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...
2 weeks ago
$100K - $130K *
Pioneer the development of innovative customer service solutions, building a robust infrastructure to enhance operational efficiency while driving customer satisfaction across diverse segments in a dy...
3 weeks ago
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
2 weeks ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
2 weeks ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
2 weeks ago
$120K - $150K *
Join a team that's driving revenue by transforming customer engagement strategies. Lead initiatives that foster customer loyalty and create expansion opportunities through effective marketing campaign...
4 weeks ago
Strategic Customer Engagement Director
$130K - $180K *
Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...
Yesterday
$120K - $150K *
Join a team that's shaping customer strategy, driving growth through expert advisory, and developing a robust playbook to bridge platform capabilities with measurable business outcomes in strategic ac...
6 days ago
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
2 weeks ago
Customer Engagement Director (Remote)
$117K - $160K *
Lead the charge in enterprise growth and institutional partnerships within North America Higher Education, developing strategic engagement initiatives that enhance market presence and drive revenue ac...
1 week ago
Director, US Omnichannel/Digital Engagement
$199K - $274K *
Join a dynamic team as you lead omnichannel digital strategies for brand launches. You'll design impactful customer experiences using AI to enhance engagement across various channels, ensuring measura...
Reposted 3 weeks ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 2 weeks ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $150K *
Partner with us to drive strategic AI transformation for top accounts, achieving YOY growth, building relations with CXOs, and expanding service offerings through collaboration and structured account...
2 weeks ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$130K - $180K *
Unlock your potential as a high-impact leader driving account growth and AI transformation. Partner with key CXOs to expand client engagement and achieve ambitious revenue targets through strategic co...
2 weeks ago
$100K - $120K *
Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...
3 weeks ago
Director, Technical Experience
$130K - $180K *
Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...
2 weeks ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
1 month ago
$180K - $210K *
Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...
4 weeks ago
$130K - $180K *
Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...
6 days ago
$120K - $150K *
Elevate enterprise relationships by driving innovative solutions in the Life & Annuities sector. Serve as a strategic advisor, bridging technology with business outcomes to enhance client satisfaction...
6 days ago
$130K - $180K *
Champion strategic client partnerships by driving growth and innovation. Lead client engagements across technology, retail, and manufacturing, optimizing solutions for long-term success while managing...
Reposted 1 week ago
Senior Director of Customer Service
$120K - $150K *
Lead the charge in optimizing customer service across diverse manufacturing sites, ensuring high-quality experiences and strategic alignment with sales and operations while fostering a collaborative...
2 weeks ago
$154K - $270K *
Develop and execute a comprehensive events strategy across the Americas, driving measurable impact and aligning with marketing goals to enhance customer engagement and pipeline growth through diverse...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.