Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$120K - $145K *
Optimize cloud services by developing and maintaining automation tools that enhance reliability and efficiency. Collaborate with engineers to streamline operations, troubleshoot issues, and improve wo...
2 weeks ago
$110K - $130K *
Manage and optimize cloud infrastructure solutions on Azure, focusing on Kubernetes and CI/CD pipelines. Collaborate with cross-functional teams to enhance production services, ensuring high availabil...
3 weeks ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Champion the evolution of software development by defining the integration of AI and coding agents, enhancing productivity and developer experience across teams while setting strategic direction and s...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$214K - $283K *
Shape the future of software development by leading the integration of AI-driven coding agents. Define technical vision and standards that enhance developer workflows, collaborating with leadership to...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$214K - $283K *
Transform the developer experience by leading the vision for agentic engineering. Drive innovation in tooling and frameworks, collaborating with leadership to enhance productivity and streamline workf...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Lead the evolution of agentic engineering at Scribd, defining software development practices as AI transforms workflows. Collaborate with leadership to enhance developer experience and set impactful s...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Help us shape the future of software development by leading the integration of AI-driven coding agents. You'll define the technical vision and standards that enhance productivity and elevate the devel...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$203K - $316K *
Champion a transformative engineering vision by integrating AI into workflows, enhancing developer experience, and shaping the future of software development at scale. Collaborate with leadership to d...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Drive innovation by shaping how engineers collaborate with AI coding agents. Own the technical vision and set standards that enhance productivity and developer experience across the organization, whil...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Shape the future of software development by defining the integration of AI and coding agents, enhancing productivity and developer experience across teams while setting strategic direction and standar...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Empower engineering excellence by defining the future of software development. Lead the integration of AI-driven coding agents, shaping tools and standards that enhance productivity and elevate the de...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Lead the charge in defining software development at Scribd as AI transforms workflows. Shape the technical vision for agentic engineering, collaborating with leadership to enhance productivity and ele...
1 week ago
Principal Engineer ( AI + Dev Tooling)
$167K - $300K *
Lead the charge in defining software development at Scribd as AI transforms workflows. Own the technical vision for agentic engineering, collaborating with leadership to enhance productivity and shape...
1 week ago
Founding Senior Platform Engineer: Support Engineering
$120K - $145K *
Innovate customer support by building AI workflows and tools that enhance issue resolution. Collaborate with cross-functional teams to automate processes and improve the customer experience through ef...
3 days ago
$170K - $200K *
Join a team that's shaping the future of workforce management in the US. As a Solutions Consultant, you'll partner with sales to create tailored solutions for the Hospitality and Retail sectors, drivi...
1 week ago
$113K - $170K *
Lead the charge in transforming customer integrations by driving technical discovery, scoping complex implementations, and ensuring successful onboarding for high-stakes accounts. Collaborate closely...
2 weeks ago
Principal Distributed Systems Engineer
$222K - $334K *
Empower teams by owning the technical vision for a scalable data-product platform, driving architecture and performance across distributed systems while mentoring engineers and ensuring operational ex...
1 week ago
Sr Associate Software Development Engineer (US Federal)
$108K - $162K *
Join us to develop innovative search solutions and machine learning applications, enhancing enterprise functionality. Collaborate with a skilled team to tackle complex challenges and drive impactful r...
Reposted 3 days ago
Senior Software Engineer, Edge Security
$181K - $217K *
Join a dynamic team to develop robust backend systems for security products. Leverage your expertise in Go and collaborate across teams to enhance web application security and performance in a fast-pa...
2 days ago
Senior Software Engineer, Market Data
$110K - $130K *
Empower the future of market data solutions by enhancing Java services, SQL workflows, and vendor integrations. Drive modernization efforts while ensuring data integrity and reliability across complex...
2 weeks ago
Solution Consultant, Data Center & Cloud Platform
$110K - $130K *
Unlock potential by joining a dynamic team of Solution Consultants, delivering expert guidance on Atlassian products to help clients maximize their investments and achieve strategic outcomes in the Pu...
2 weeks ago
Product focused Software Engineer
$90K - $110K *
Drive innovation by owning the full client lifecycle, enhancing growth features, and automating systems to improve patient engagement and retention. Collaborate closely with a small team to ship impac...
1 week ago
Senior Software Engineer, Backend - International
$188K - $242K *
Optimize large-scale projects from discovery to launch, enhancing performance and scalability. Collaborate cross-functionally to solve customer challenges while promoting engineering excellence and ma...
2 weeks ago
$130K - $160K *
Unlock potential by leading mobile app development, shaping user experiences, and driving technical direction in a fast-paced environment. Collaborate with cross-functional teams to deliver intuitive...
2 weeks ago
$150K - $180K *
Join a dynamic team dedicated to empowering buyers through innovative AI-driven software solutions. As a senior software engineer, you'll take ownership of critical projects, transforming business cha...
Reposted 1 month ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.